Customerly - Churn, LTV & more

Develop by Shopify

Free App

Boost repeat sales, Reduce churn & Increase customer retention

Customer retention

Email marketing

Purchase behavior

Repeat sales

Customer segments

About Customerly - Churn, LTV & more

Launched Oct 05, 2021

Built by Shopify

Address

121 Mississaga St E, Orillia, ON, L3V 1V6, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

If you want to: - Boost repeat sales - Increase customer retention - Grow email marketing revenue But: - Hate crunching bulky excel sheets - Struggle to identify the right opportunities You’re going to love Customerly. Customerly helps you deep dive into your customers’ purchase behavior: Who buys the most; Who buys more frequently; Who is at risk of leaving, and more. It creates unique customer segments based on shoppers’ buying behavior—you can use the data for...

Pros

Boosts repeat sales
Helps increase customer retention
Assists in growing email marketing revenue
Eliminates the need to crunch bulky excel sheets
Simplifies identifying the right sales opportunities
Deep dives into customers' purchase behavior, identifying key metrics such as who buys the most and who buys more frequently
Identifies customers who are at risk of leaving
Creates unique customer segments based on purchasing behavior

Cons

Limited information on integration with other tools and platforms
Dependency on the accuracy and effectiveness of the predictive algorithms
Potential learning curve for new users
No specific mention of data privacy and security measures
Lack of detailed customer support information and resources
Possible issues with customization for unique business needs

Top Helpful Reviews

Mission Mercantile Leather Goods

Aug 02, 2022 on Shopify

Customerly is quite an amazing app. It provides very pertinent, insightful insights re: a ton of metrics every ecommerce store owner needs: performance overview metrics, retention metrics, trends, customer segment performance, etc. And especially considering it's free, I'd highly recommend it!

Funky Chunky

Jul 12, 2022 on Shopify

This app gives us great visibility into the metrics we need to assess the health of our store, plus identify customer segments we should focus on. Highly recommend!