Hitsteps Analytics

Develop by Shopify

$4.99-$21

/ Month

Free plan available 7 Days Free Trial

Measure and control, know what is performing and improve sales

Live chat

Real-time statistics

Heatmap tracking

About Hitsteps Analytics

Launched Oct 19, 2015

Built by Shopify

Address

123 Buckingham Palace Road, London, ENG, SW1W 9SH, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Get insight and competitive advantage by using a detailed web analytics tool such as Hitsteps.

You might have a great website, shop or blog. so do your competitor. We give you insights and analytics that helps with your marketing exposure and SEO efforts. Hitsteps Analytics is a real time visitor web statistics, Analytics, heatmap with ability to live chat app with online visitors. It allows you to view your web stats, online visitors path and follow each visitors to know more about each pages they see.

Analytics about who is coming in and who is going out and know more about them.
Just like a real shop, you can start a chat and live support with your visitors.
Easily identify which products are viewed one after another and added to cart.

Pros

Provides real-time visitor tracking and web statistics
Includes a heatmap feature to visualize user interaction
Capabilities for live chat and support with online visitors
Detailed analytics on visitor paths and activities
Helps improve marketing exposure and SEO efforts
Allows tracking of product views and cart additions

Cons

Potentially overwhelming for beginners due to extensive features
Could impact website performance due to real-time analytics
May require subscription fees for advanced features
Privacy concerns with tracking individual user behavior
Limited customization options for reports and dashboards

Top Helpful Reviews

Enduro

Feb 25, 2025 on Shopify

We are currently trialling Hitsteps and it is very useful. Being able to track customer activity on our site that leads to cart additions helps us fine tune our product offering. We still have a way to go with our trial but so far we are impressed.

Everyday OT

Nov 28, 2023 on Shopify

Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.

Wogglebug Love Productions

Nov 26, 2023 on Shopify

I love this app. It perfectly lets me see where my website's visitors and where they came from and where they are located. Totally ideal for my needs.

Mi Juego Bonito

Aug 27, 2023 on Shopify

Very easy to check interesting data and insights, easier than in Analytics. Useful menu that make easier to navigate

GP Supplies

Jul 19, 2022 on Shopify

The app is easy to use and enables you to track the number of users online. In addition, the application allows tracking the visitor's activities. The application layout is well designed allowing us to navigate easily to the menu required. We will recommend the application to anyone who wants to monitor the activity on their website and get excellent customer service.

Branches Of Me

May 10, 2022 on Shopify

This is my favourite app. On Shopify's basic plan you get very minimal data, so I use Hitsteps for tracking sales data

Toll & Rugby

Jan 25, 2021 on Shopify

I compared this to another similar app and this one had more functionality and was easier to make sense of the information provided.

Bicicletta

Jul 24, 2019 on Shopify

Awesome, system. Very insightful analytics, providing awesome feedback to allow you to tune your website.

Clocksavant

May 01, 2018 on Shopify

We've been using this app for 4 months. This is one of the best website analytics tracking apps I've used in the past 20 years, inside or outside of shopify. The reporting, diligence, detail, and ease-of-use exceed all of my expectations and the app is a fantastic value for the money. It reports-on just about every aspect of visitors and their interests imaginable (see the description) and does a great job of removing "bot" activity aka google search bots from your reporting so you can see the real visitors. I couldn't be happier with this app and use it everyday.

The Palm Beach Baby

Jan 12, 2018 on Shopify

I really like this app. It gives detailed information about what product pages are visited. It is also very easy to install. I definitely recommend it. Andrea https://thepalmbeachbaby.com

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