Reviews: Hitsteps Analytics

Customer reviews: Hitsteps Analytics

Reviews (26)

Overall rating

4.9

5

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4
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1

What Merchants Think

Merchants using "Hitsteps Analytics" generally express strong satisfaction with the app. They appreciate its detailed tracking capabilities and its ease of use, which allow them to gather valuable insights about their website visitors. Many users note that it surpasses basic analytics tools, making it a beneficial addition to their business operations.

Key Strengths

Comprehensive visitor tracking features, including cart additions and visitor location.
User-friendly interface that is easy to navigate and interpret.
Detailed insights into customer activity and sales data.
Effective at filtering out bot activity, providing accurate visitor data.
Useful as a supplement to standard Shopify analytics for deeper insights.
Highly recommended by users for monitoring website traffic and performance.

Common Concerns

Some users are still in the trial phase and have not yet fully committed.
Requires a comparison with other apps to determine best fit for specific needs.

Final Thoughts

"Hitsteps Analytics" is well-received by merchants who find it a valuable tool for enhancing their understanding of customer behaviors and preferences. It provides an enriched analytics experience compared to basic tools and is noted for its clarity and functionality. Users looking for detailed, user-friendly analytics will likely find this app a strong asset.

Enduro

Feb 25, 2025 on Shopify

We are currently trialling Hitsteps and it is very useful. Being able to track customer activity on our site that leads to cart additions helps us fine tune our product offering. We still have a way to go with our trial but so far we are impressed.

Everyday OT

Nov 28, 2023 on Shopify

Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.

Wogglebug Love Productions

Nov 26, 2023 on Shopify

I love this app. It perfectly lets me see where my website's visitors and where they came from and where they are located. Totally ideal for my needs.

Mi Juego Bonito

Aug 27, 2023 on Shopify

Very easy to check interesting data and insights, easier than in Analytics. Useful menu that make easier to navigate

GP Supplies

Jul 19, 2022 on Shopify

The app is easy to use and enables you to track the number of users online. In addition, the application allows tracking the visitor's activities. The application layout is well designed allowing us to navigate easily to the menu required. We will recommend the application to anyone who wants to monitor the activity on their website and get excellent customer service.

Branches Of Me

May 10, 2022 on Shopify

This is my favourite app. On Shopify's basic plan you get very minimal data, so I use Hitsteps for tracking sales data

Toll & Rugby

Jan 25, 2021 on Shopify

I compared this to another similar app and this one had more functionality and was easier to make sense of the information provided.

Bicicletta

Jul 24, 2019 on Shopify

Awesome, system. Very insightful analytics, providing awesome feedback to allow you to tune your website.

Clocksavant

May 01, 2018 on Shopify

We've been using this app for 4 months. This is one of the best website analytics tracking apps I've used in the past 20 years, inside or outside of shopify. The reporting, diligence, detail, and ease-of-use exceed all of my expectations and the app is a fantastic value for the money. It reports-on just about every aspect of visitors and their interests imaginable (see the description) and does a great job of removing "bot" activity aka google search bots from your reporting so you can see the real visitors. I couldn't be happier with this app and use it everyday.

The Palm Beach Baby

Jan 12, 2018 on Shopify

I really like this app. It gives detailed information about what product pages are visited. It is also very easy to install. I definitely recommend it. Andrea https://thepalmbeachbaby.com