CustomCat Fulfillment App Review: Features & Feedback for Shopify

Customer reviews: CustomCat: Print on Demand

The CustomCat Fulfillment app integrates seamlessly with Shopify to simplify print-on-demand order processing. This review covers its features, pricing, and real user experiences to help merchants evaluate its fit for their store.

Reviews (558)

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What Merchants Think

Overall, merchants appreciate "CustomCat: Print on Demand" for its user-friendly interface and excellent customer service. While many praise its product variety and competitive pricing, some express concerns about certain printing methods affecting product quality. Despite a few drawbacks, the app remains a popular choice for those seeking reliable print-on-demand services.

Key Strengths

Outstanding customer service with prompt and helpful responses
User-friendly interface, ideal for beginners
Competitive pricing and a wide variety of products
Fast production and shipping times
Consistent print quality and reliability
Effective integration with platforms like Shopify and Etsy

Common Concerns

Issues with the Digisoft printing method leading to dissatisfaction with print quality
Occasional high pricing for certain products without bulk rate options
Limitations in product print size, particularly for larger sizes
Reports of print durability concerns, like print washing off
Outdated options for some products, such as non-die-cut patches

Final Thoughts

"CustomCat: Print on Demand" is generally well-received by merchants who appreciate its customer service, ease of use, and fast operational timelines. While there are some concerns about specific printing techniques and pricing for certain items, the app is highly recommended for its product variety and overall performance in supporting e-commerce businesses.

Hawaiian Attitude

Aug 06, 2024 on Shopify

The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?