CustomCat: Print on Demand logo

Customer reviews: CustomCat: Print on Demand

Reviews (546)

Overall rating
4.3

What Merchants Think

Overall, merchants appreciate "CustomCat: Print on Demand" for its user-friendly interface and excellent customer service. While many praise its product variety and competitive pricing, some express concerns about certain printing methods affecting product quality. Despite a few drawbacks, the app remains a popular choice for those seeking reliable print-on-demand services.

Key Strengths

  • Outstanding customer service with prompt and helpful responses
  • User-friendly interface, ideal for beginners
  • Competitive pricing and a wide variety of products
  • Fast production and shipping times
  • Consistent print quality and reliability
  • Effective integration with platforms like Shopify and Etsy

Common Concerns

  • Issues with the Digisoft printing method leading to dissatisfaction with print quality
  • Occasional high pricing for certain products without bulk rate options
  • Limitations in product print size, particularly for larger sizes
  • Reports of print durability concerns, like print washing off
  • Outdated options for some products, such as non-die-cut patches

Final Thoughts

"CustomCat: Print on Demand" is generally well-received by merchants who appreciate its customer service, ease of use, and fast operational timelines. While there are some concerns about specific printing techniques and pricing for certain items, the app is highly recommended for its product variety and overall performance in supporting e-commerce businesses.

The Original Deer Mullet Shop

Dec 20, 2023  on Shopify

Tried to like this POD but their print quality consistently failed to measure up. Customers constantly sending photos of print washing off on first wash. Customer service is prompt to reply but who cares about that when i don't have repeat customers due to poor quality. I had to go find a better POD.

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