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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

KidsBuddy

Aug 25, 2024  on Shopify

Fast reply and great support from Leila!

Simpa A Quality Store

Aug 25, 2024  on Shopify

Excellent. I am new, learning.

Anivera

Aug 24, 2024  on Shopify

Kribee Huang helped me, she was very responsive and had the solution within minutes! Great service overal

Giggle & Purr

Aug 24, 2024  on Shopify

I give five stars for AGNES, she answerd all my questions in timely and professional way. she resolved all my concerns. And even beyond that she helped me with useful links to make my purchases easier. Thank you Agnes.

One Two Mart

Aug 24, 2024  on Shopify

Working with Suki was a pleasure! Friendly and responsive approach made the entire experience seamless and stress-free. 5 stars and a big thank you

AJS Personalized Pendants

Aug 24, 2024  on Shopify

Luria Xie was so helpful and patient with me seeing as i'm new to this whole thing . grate job keep up the good work Luria Xie.

Glimira Jewelry

Aug 24, 2024  on Shopify

Luria Xie is very helpful and responsive! Glad to be working with her.

My Store

Aug 23, 2024  on Shopify

best app use it it is batter than Auto DS And spoket really cheap price and very good support

Khaiza

Aug 23, 2024  on Shopify

I am new to dropshipping and definitely need time to understand the "how to". Cj agent have definitely been most helpful and patient with me and my queries. i have finally successfully received an order and went thru understanding the process. Now, awaiting the results of the order, delivery time/packing of item etc for better referencing and knowledge to my future customers. As a new user, would definitely recommend them as they have been excellent thus far.

WateredWind

Aug 22, 2024  on Shopify

Hey there, just writing this review to recommend this awesome service with it's insanely fast responding agent team. My agent Billy Shi has never let me down once. Always helping me with whatever problem may occur, by utilizing his vast knowledge about how cj works. Really amazed on how quick and to the point his responses were.

MYNOVA

Aug 22, 2024  on Shopify

Leah hat meine Frage sofort ernst genommen und sich direkt darum gekümmert. Ihre schnelle Reaktionszeit und Professionalität haben mich beeindruckt. Ich bin mehr als zufrieden mit dem Service, den sie geboten hat. Sie hat alles getan, um sicherzustellen, dass mein Anliegen gelöst wird. Vielen Dank, Leah, für den ausgezeichneten Support!"

Relyever

Aug 22, 2024  on Shopify

I had trouble connecting my Shopify store to the CJ portal, but with Doreen's help, who was really kind and thorough, I was able to complete the transfer in just a few minutes. Great job!

Eclipse Emporium

Aug 22, 2024  on Shopify

The Cucheng app has provided an excellent solution for my Shopify store. Inventory management is very easy and user-friendly. I was especially pleased with the quick support team. I highly recommend it!

Alavaro

Aug 22, 2024  on Shopify

Great service and fast response by Alen & Zoey always!!! highly recommended CJ

omeshop

Aug 22, 2024  on Shopify

Box Chen is the best agentt in cj and very trustfull and helps wirh everything 24/7

Woof N' Wag

Aug 21, 2024  on Shopify

CJDropshipping is perfect for all your dropshipping needs. My agent Flo Ma is incredibly helpful. I've been using them for over a year now and I would highly recommend

My Store

Aug 21, 2024  on Shopify

Jolie helped me right away with a question about synchronization, truly professional.

USA MART SHOP

Aug 21, 2024  on Shopify

NeroDrop

Aug 21, 2024  on Shopify

Leah was extremely helpful very polite very professional

Lumidex

Aug 21, 2024  on Shopify

My Experience with CJ has been up and down. We had a lot of problems about the items because we do clothing business, still Dolly could help me a lot on the way which made things a lot easier. She works a lot do everything she can to help his clients. Do I recommend CJ yes and no but do I recommend Dolly yes absolutely.

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