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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

NYA Face Brands

Sep 14, 2024  on Shopify

Celia Liang has always been very helpful and responsive when I need help!

Paris Femme

Sep 14, 2024  on Shopify

amazing service thank you very much Christine Yu

Abeaut

Sep 14, 2024  on Shopify

Very good products veru good customor service from Anisa Li, very awesome.

Saint K Shop

Sep 14, 2024  on Shopify

Perfect app for finding inventory, simple to use! Had a question and Kribee Huang, helped me through the process. I definitely recommend it.

InnateFit

Sep 14, 2024  on Shopify

Hello. Thank you Box Chen for always responding when I need assistance. I just asked on a Sunday afternoon and he responded to my inquiry. Wonderful manager.

Mitero

Sep 14, 2024  on Shopify

I appreciate Cheria for efficiently providing the essential information required. Thank you for your exemplary service.

Mijn winkel

Sep 14, 2024  on Shopify

Enid Dong is a very good agent. Good communication, you can ask him every question you have. Definitely recommend using CJ

Sinister Aura

Sep 13, 2024  on Shopify

CJ always does great a job with response time and customer service. Jolie is one of my favorite representatives and she does her job very well.

Lofty Den

Sep 13, 2024  on Shopify

Highly recommend great costumer support!

PADERDELIGHT

Sep 13, 2024  on Shopify

Connie helped me a lot with a problem with the product listing. She was very patient with me as a beginner. Many thanks.

Digital Drape

Sep 13, 2024  on Shopify

Ms. See has been incredibly responsive and always welcoming when handling my queries. I consistently receive positive responses and am always satisfied with how she resolves any issues we encounter. If I could, I would give her 8 stars, but the system only allows for 5!

JK Hub For Kids

Sep 13, 2024  on Shopify

I've been using CJ Dropshipping, and the service has been fantastic! Zoey, my support provider, has been incredibly helpful and responsive, always going the extra mile to ensure everything runs smoothly. Fast shipping, great product variety, and top-notch customer service. Highly recommend CJ Dropshipping for all your business needs!

Evoleg

Sep 13, 2024  on Shopify

Thank you Zoey and Linda Feng for your help and involvement. I,m very grateful to you !

TheAyatJar

Sep 12, 2024  on Shopify

I've been using CJ for over a 3 months now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Roxane Liu, has been there with an effective solution. The support I've received has been top-notch, and Roxane's dedication has made every experience smooth and stress-free. I truly appreciate the reliability and professionalism.

TherapieCup

Sep 12, 2024  on Shopify

Bp Goods

Sep 12, 2024  on Shopify

We have been using cj for about a year and it has been an excellent experience they have assigned us two agents that have been with us the whole way providing us consistent consideration the whole way through. Thank you See Zhang, and Barry you guys have made this a smooth experience and with confidence we are glad to keep working with you and to have you as our agent specifically you See Zhang! Lets keep working on bringing one of the best stores the world has to offer thank you! Thank you my friend. Prosperity to you as well.

MDchicHOME

Sep 12, 2024  on Shopify

Great communication, fast answers.

Queencoon

Sep 12, 2024  on Shopify

Wir sind sehr zufrieden mit dieser App. Besonders gut finden wir, dass wir einen eigenen Agenten haben der sich um uns kümmert. Unser Agent heißt Amy Huang und ist sehr hilfsbereit. Sie antwortet sofort und kümmert sich blitzschnell um unsere Anliegen und Fragen.

Ma Nuit Blanche

Sep 12, 2024  on Shopify

Gildan is very helpful and friendly , she always also respond on time

Glassybrush

Sep 12, 2024  on Shopify

I am still discovering this application, and agent Willa Chen is helping me with a lot of professionalism and dedication to use the platform. With practice, I find the platform quite simple to use and accessible for everyone. I recommend it! Thank you, Willa Chen.

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