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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Aurora Essence

Oct 24, 2024  on Shopify

I am truly impressed with the service Anisa provides! She is incredibly helpful, always quick to respond, and ensures I receive the best support. No matter what questions or concerns I have, Anisa is always there with a prompt response and finds solutions right away. Her professional and friendly approach makes it a pleasure to work with her. Thank you for your fantastic dedication, Anisa! Highly recommended!

Las Parisenne

Oct 24, 2024  on Shopify

Very good and fast service from Ashely Wu!

DAPR

Oct 24, 2024  on Shopify

Appreciate all the support that I got from Cherry Xu. Her reply is instant.

afghanbeautyspa.fr

Oct 23, 2024  on Shopify

Best service of cj dropshiping I am 1000 percent satisfied and specially thanks to kribee ,very polite and very gentle, thanks mr or Mrs kribee

densaco

Oct 23, 2024  on Shopify

Rami Wu was very supportive and help me to resolve my problem.Thank you

Kindred Timber Designs

Oct 23, 2024  on Shopify

So far so good. The app for sourcing products has been very easy and more automated than most, even the ones that say they are automated becomes a fiasco. Cjdropshipping is cheaper and has very good products with easy steps to fulfill. Pauling was my customer service rep who helped me split orders because I had a couple items that was not sourcing through cjdropshipping and she was super fast and made it very easy for me. Thank you Pauling

Dhabird

Oct 23, 2024  on Shopify

Pauling she's the best

AEROKEYS

Oct 23, 2024  on Shopify

Good

Glameys

Oct 23, 2024  on Shopify

July Chan from customer support is always helpful!

Aura

Oct 22, 2024  on Shopify

I have been working with the platform for years now, and they have never let me down. Good sales service. Currently my agent Isabella is doing a great job, the best I have ever had. I hope to continue working with the entire CJ team.

JLFINESUPPLIES

Oct 22, 2024  on Shopify

At the beginning, everything was difficult but thanks to zoey, Feng and Jolie everything is going wonderfully in my store now. I will highly recommend them to you guys!

Luxefusionfind

Oct 22, 2024  on Shopify

Billy Shi has been the most helpful, so I'm here to give her the recognition she deserves. She responds instantly with answers. I also want to share my honest experience with CJ so far. My favorite aspect of CJ is their excellent customer service. They respond immediately when you contact them. Additionally, there are no limitations on product imports. They promptly solve every question I have. You can connect any shop you want to sell your products for free, without the hidden ads like AutoDS.

Kaffekó™

Oct 22, 2024  on Shopify

I want to take a moment to praise Agnes from CJ Dropshipping for her outstanding support. Her professionalism and quick responses have truly impressed me. Every time I had questions or needed assistance, she was immediately there to ensure everything went smoothly. Her friendly and helpful attitude made working with CJ Dropshipping a great experience. Thanks to Agnes, I always felt well taken care of. She is definitely an asset to the team! Thank you so much for the excellent service!

Maranco

Oct 22, 2024  on Shopify

Suki

Opulence Bleu

Oct 22, 2024  on Shopify

Kristy helped me a lot with sourcing my custom packaging!

Nomad Workout

Oct 22, 2024  on Shopify

Yori Lin was very quick to respond to my custom request. Her efficiency allowed me to set up my project without delay through CJ Dropshipping. I highly recommend her!

IntoSpace

Oct 22, 2024  on Shopify

Yesterday I had some problems adding a variant of a product already present on the store but with the help of Rami Wu I managed to turn everything around quickly and in a short time. Thank you very much for the support Rami Wu

Ggrandir Avec Autisme

Oct 22, 2024  on Shopify

Very satisfied with the software but also with the agent that was provided to me. In no time, he understands very well what I expect from him. Thank you for everything, Charlie Zhang!!

The Harbor Fox

Oct 22, 2024  on Shopify

Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.

PETROOM

Oct 22, 2024  on Shopify

I've worked with Willa from CJ DROPSHIPPING for a while now and I've never been disapointed. Her services and " answer time " are incredible. She clearly helped me through my business journey. I highly recommend using CJ and Willa to others.

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