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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,099)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PerChoi

Dec 02, 2025  on Shopify

Very good service quality. Order delivered on time. Product quality as described. Staff support fast and enthusiastic, especially Gildan

Teyvora

Dec 02, 2025  on Shopify

I’m very satisfied about CJ dropshipping, especially Yuci from CJ Dropshipping’s support team. Everything is handled properly and the response time is excellent. Highly recommended.”

luxishop1.com

Dec 02, 2025  on Shopify

The support team at CJ Dropshipping is excellent, especially Ms. Gildan Wu. They made my work easier and patiently assisted me until the issue was resolved.

Zavora

Dec 02, 2025  on Shopify

Emily Liu has been absolutely incredible. She’s fast, reliable, and genuinely cares about helping her clients. Every time I needed support whether it was with COGS, order issues, variant updates or anything, she went above and beyond to solve everything quickly and clearly. Her communication is always smooth, she follows up without me even asking, and she makes the whole CJ experience 10x easier. Emily is truly one of the best agents I’ve worked with. Grateful for her help, she’s amazing!

Celeste&Ivy

Dec 02, 2025  on Shopify

Everything about Cj is good but the Agent service is way better then you could ever imagine, it’s like having a personal assistant helping you along the way. Special thanks to Ariana, she is more then great I can’t thank her enough !!!

Somni

Dec 01, 2025  on Shopify

amazing service! My agent Luria Xie helped me with some order issues I had and helped me solve and go through it. The agents are such a great help on this app!

Shahriarhub

Dec 01, 2025  on Shopify

I would like to thank cjdropshipping for the great support specially "Connie Jin" for her support to solve my concern.

VapoPet

Dec 01, 2025  on Shopify

Excellent work by Elizabeth, very attentive and quick solving my doubts and problems. Highly recommended, thanks :D

Best Shop

Nov 30, 2025  on Shopify

Satisfied

The LexLion

Nov 30, 2025  on Shopify

Amazing support. Gildan is reliable, and finds the solution very fast. Thanks for the great service!

Reviah

Nov 29, 2025  on Shopify

Ken is a great help! Working with CJ Dropshipping has been smooth, and Ken has made it even better. He’s responsive, knowledgeable, and genuinely committed to helping resolve issues quickly whether it’s variant mapping, inventory sync, or general support. Having someone like Ken on the CJ team makes a huge difference. Highly recommend CJ, especially if you get the chance to work with Ken!

Hanlaban

Nov 29, 2025  on Shopify

Ariana was incredibly supportive today. She went above and beyond to find my products and assist me in tracking down my orders. The entire team at CJdropshipping is truly exceptional! 10 out of 10, highly recommend!

TerraBaby

Nov 28, 2025  on Shopify

Connie hatte mir bei meinem Problem super kompetent geholfen und genau mein Problem lösen können. Vielen lieben Dank an den tollen Service.

Nivaro

Nov 28, 2025  on Shopify

Bowen from CJ dropshipping is the best. He is super kind and replies very quickly. Would recommend!

Somnara Berlin

Nov 28, 2025  on Shopify

This is an excellent app for dropshipping. The product variety is impressive, and I can always find what I need. What really stands out is the customer support — they're responsive, helpful, and always ready to solve any issues. Definitely recommend to anyone starting or running a dropshipping business!

Zevony

Nov 27, 2025  on Shopify

Ruth helped me a lot. I thought he was very attentive and kind. If you need help, I recommend you seek him out.

GoBrushify

Nov 27, 2025  on Shopify

Leah was extremely helpful and patient. She answered all my questions clearly and made everything easy to understand. Thank you, Leah, for the great support!

Aurevo

Nov 27, 2025  on Shopify

The customer support here is insanely good.  I really like that you have a personal agent that you get from CJ, and this helps me a lot.  This being said, my agent is Jonathan, and he was such a great help when getting my business of the ground. I will continue working with him, that's for sure!

Mode Zaanstad

Nov 27, 2025  on Shopify

Emily Liu is a Great agent, she helped us out with connecting the products and finding good prices!

afHandmade

Nov 27, 2025  on Shopify

Sehr netter Sevice. Es wird immer schnell geholfen. Die Produkte sind gut und immer ordentlich verpackt.

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