Great experience with CJdropshipping. Fast processing, smooth fulfillment, and excellent support. Special thanks to my agent Bonnie Gu — very helpful, responsive, and professional. Highly recommend!

Connie Jin provided outstanding customer service. She was extremely helpful, patient, and professional while assisting me with my order issues. She took the time to understand the problem and resolved everything quickly and efficiently. Her support made the whole process smooth. I truly appreciate her help and would highly recommend her service. Thank you, Connie!

I work with Skyla Zhang on CJ, and she was responsive and attentive, also always keeps reminding on my to-do list, or whether it has problem with my orders, shipping, or other related logistics and products. Kudos to you, Skyla Zhang

My personal agent, Carman Wu, is super helpful. All the queries I have had have been dealt with quickly and professionally. It's very handy having her help. If she hasn't been available, the other team members are also very helpful.

I recently ran into an issue with trying to show stock in my online store and had to ask for assistance. I was paired with customer service representative Angel Li and they helped me immensely! The customer service was exceptional and they went so far as to even send me helpful step by step screenshots to make the process seamless and easy. My issue was quickly resolved due to their efforts and I could not be more satisfied with the service!

CJ Dropshipping is amazing! Fast shipping, quality products, and excellent support. My go-to partner for dropshipping to the USA!"

I use CJ for every single product sourcing need. Connie Jin is an amazing customer support representative - she helped me source a product that wasn’t available anywhere else in China or on other sourcing platforms, and she answered every single question I had. 5 out of 5

customer service is fast and accurate,Iris Huang,she was helpful and professional

Connie was Great Help

CJdropshipping has been an important partner for our business, and our experience has been overwhelmingly positive thanks to our personal agent, Wendy. She is always responsive, consistently kind, and incredibly reliable. No matter the issue, Wendy communicates clearly, follows up quickly, and genuinely cares about helping. I truly hope to keep Wendy as my agent long-term (forever, if possible) — she is a huge asset to CJ and a big reason we continue using the platform. From a platform perspective, there are still a few areas that could improve over time. More frequently updated inventory availability would be very helpful, and a faster dispute resolution process would greatly improve the overall experience. That said, having a strong and dependable agent like Wendy makes navigating these challenges much easier. Overall, a solid platform with outstanding agent support.

CJdropshipping offers amazing service with great product sourcing. The support has been excellent, and agent Hugo has been the most helpful I’ve encountered in this space so far. I’m genuinely grateful for the assistance, because this kind of support can really smoothen your entire e-commerce journey.

Ricky was fantastic! Without even asking he noticed I was selling a lot of a particular product so applied for a shipping discount for me. Wonderful customer service. He is now helping me with another issue but he'll deserve another review for that so watch this space!

My experience with CJ has been excellent so far, thanks largely to my agent Vicky Zhan. She’s incredibly helpful, responsive, proactive, and always resolves my inquiries promptly. I truly appreciate all that she has done for me, and I highly recommend CJ!

Great experience with CJ Dropshipping! The customer support is outstanding—fast, professional, and very helpful. My agent was patient, friendly, and took the time to explain everything clearly, which made the whole process stress-free. Issues were resolved quickly and communication was excellent throughout. I highly recommend CJ Dropshipping to anyone looking for reliable service and strong support in e-commerce.

Great experience working with Bonnie Gu. Very friendly, Patient and understanding. Amazing problem solving skills. Thank you Bonnie Gu for your support. Highly recommeded service to anyone.

I just started my journey here in drop shipping after finding this app, while I've started I've been getting nothing but support within this app from amazing online assistance. For example, Arina Dong helped me sync all my products and taught me what the issue was! She was very quick to help me, this app has been amazing so far on helping me start my drop shipping business!

CJ Dropshipping has the best customer service, Angel provided me with excellent and immediate support to address my shipping needs. As a new company in e-commerce with dropshipping needs, I would highly recommend CJ Dropshipping and hope you will have the opportunity to work with Angel who provided me with excellent customer service and immediate responses!

Excellent support – special thanks to Ken Yang! I had a concern about an order appearing as cancelled and then fulfilled in Shopify. Ken Yang from the CJ Dropshipping support team quickly checked everything, explained the automation process clearly, and reassured me that there was no issue at all. His responses were fast, professional, and very patient. Thanks to Ken Yang, I now fully understand how CJ and Shopify fulfillment works together. Great support experience and highly recommended. Thank you, Ken Yang!

Ich bin sehr zufrieden mit dem CJ Kundensupport. Angel hat mich hervorragend unterstützt, alles verständlich erklärt und mein Problem schnell gelöst. So wünscht man sich Support!

"I’ve been using CJdropshipping for a while now, and I have to say, their service is outstanding! The product quality is consistently excellent, and shipping is surprisingly fast. The customer support team is super helpful and responsive, always ready to guide me whenever I have questions. As a seller, I feel confident partnering with them. Highly recommend CJdropshipping to anyone looking for a reliable dropshipping platform! – Yuci"