Luria Xie was great and helpful! Very Quick responding and fixed my issue in not time!

As a new shop owner, i had lots of challenges such as how to synchronize, the authorization section, customization, … CJ Customer support Zoey is fantastic, also my agent Isla is excellent always updating me and answering my questions at any day and any time ❤️

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

molto competente e preparato. ha risolto un problema che avevo da mesi. grazie box chen

My agent, Arina Dong, helped to figure out many questions I had when I first joined the platform to make sure everything was right and pricing was correct. Also helped me to sync my store and see all orders. Thank you!

This review is about my agent, April Wang. April has been incredibly reliable and responsive, always handling my inquiries efficiently and with great attention to detail. She will always suggest recommendations or alternatives products if the original ones are out of stock. I’ve been working with them for over a year, and their service has consistently exceeded my expectations.

Very quick reply and the best

Aaron Lee was very helpful to my issues and gave me advise that really helped me a lot. Thank you very much!

I needed some help with the order. Representative name Angel helped resolve the issue and answered questions I had.

Alan was very help when it has to guide me with step-by-step tutorial on how to submit my 1st order. Thank you Alan for your kindness, help and support :)

Thank you Connie

I've been Working with CJ for almost 2 years and I've had great experience. Especially Talisa was really helpful to solve any issues we have, even in case if she was not sure about the issue, she would solve it internally with her team and come back to us with a solution within short time. Also she helped me get best lowest prices for the products and for branded packaging. Thank you, Talisa and CJ team!

Thanks to the customer support, espiecially Ken for the good support

I just have to say – Doki is an amazing agent! Even during the Spring Festival, when almost everything in China shuts down, she still did her best to reply whenever she could. Not once has she ever told me ‘no’ to a request. If something seemed difficult, she always found a way to make it work. What I love about working with her is that she doesn’t just do her job – she thinks ahead, looks for better solutions, and genuinely cares. You can tell she’s a good person – honest, smart, and always eager to learn and grow. At the end of the day, in eCommerce, your agent is one of the most important things. There are always challenges, always unexpected situations, and having someone like Doki who actually cares about your success and puts in the effort makes all the difference. CJ Dropshipping as a platform is already great, especially for dropshippers, but honestly? The real cherry on top is having an agent like Doki. Highly recommended! ⭐⭐⭐⭐⭐

Ken was great and helpful! Very Quick responding and fixed my issue in not time!

Great service from Connie Jin

So far I have nothing to complain about, the support staff are very attentive, and I am very grateful to Agnes who was very kind in informing me about what I needed.

This review is about my agent, Kristy, not about the CJ app. Kristy is very responsible and efficient. My queries and issues are always attended to quickly and well.

du erhälst schnelle und klare Hilfe, es wird dir sofort geholfen und ist ein richtig guter Support!