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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

giftedandtrendy

Aug 09, 2025  on Shopify

Angel Li was so helpful to me regarding an issue I had with an order. She was so patient with me in directing me in the right direction to resolve my issue. I hope to always be linked to Angel Li if I ever have issues again. Thank you, Angel LI!

Shop Zentora

Aug 09, 2025  on Shopify

Agent Angel Li was very helpful and quick to reply!.

BudgieUniverse

Aug 09, 2025  on Shopify

Amazing app & customer service Ken helped me alot

Diista

Aug 09, 2025  on Shopify

Leah was so helpful. Thank you, CJdropshipping!

Mfuns Store

Aug 09, 2025  on Shopify

Good support from Connie Jin. Much appreciated.

Gediget4u

Aug 09, 2025  on Shopify

I want to say thank You to Charlotte that today helped me solve a problem for a customer. Thank You Charlotte for Your help! Nice and effective!

Mini Memo

Aug 09, 2025  on Shopify

Good support, especially from Leila.

Patitas y Patotas

Aug 08, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Belle Bai is always really helpful, sresponds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible. I love working with Belle because she is always very kind to me. Thank you so much Belle!

Sovora

Aug 08, 2025  on Shopify

I needed help with a lot of customer things and stuff and these two people helped me a lot along the way, alley bee and alan yang, thank you to these two kind persons.

KuzuSHOP

Aug 07, 2025  on Shopify

I’ve had an excellent experience with CJ so far. The platform has been smooth, efficient, and reliable for my needs. Special thanks to Alley.Bee, who has been incredibly helpful, responsive, and patient throughout my journey with CJ. She goes above and beyond to provide timely updates, answer questions, and ensure everything runs seamlessly. Her professionalism and dedication have truly made my experience even better. I’m looking forward to continuing this great partnership with CJ!

Comet Plaza

Aug 07, 2025  on Shopify

Great customer service from Angel. She solved the problem I was having quickly with good manners. Highly recommended as a customer service agent.

Miyabi Boutique

Aug 07, 2025  on Shopify

CJ is definitely the best out there! Have a very good experience with agent Ariana, she's always very helpful, responds very fast and thinks along with us! 100% recommend!

Xevy Store

Aug 07, 2025  on Shopify

Agent Ariana,has been incredibly helpful, accommodating, and always quick to respond. I truly appreciate her support and dedication. Highly recommended!

Perle & Pomme

Aug 07, 2025  on Shopify

My experience with CJ Dropshipping has been excellent! My CJ agent Vject Wang is always incredibly helpful—quick to respond and always proactive in finding solutions whenever there’s a minor issue. Having Vject as my agent truly makes the whole experience outstanding from start to finish. He’s consistently supportive and goes above and beyond to ensure everything runs smoothly. I really appreciate his dedication and professionalism!

On Trail Gear

Aug 06, 2025  on Shopify

I had inquired about my order being shipped, and Ken, not only gave me real time updates, but also was able to ship the products that were ready to save me a lot of time to get my business up and running.

beyond-horizons

Aug 06, 2025  on Shopify

That perfect thank you very much Angel I have found everything I was looking for!

My Puzzle Kind

Aug 06, 2025  on Shopify

I really recommend you to get this app if you want to get really fast shipping rates, custom packages and outstanding customer service. They are online 24/7 and are replying in seconds. I had the pleasure of working with Angel Li, and I cannot thank her enough for the professional and easy support she provided. She explained everything and now my problem is solved

Sleevon

Aug 06, 2025  on Shopify

Easy-to-use interface, diverse products, and fast order processing time. In particular, the support team is very enthusiastic — I was supported by Charlotte, she responded quickly and solved the problem very effectively. Very satisfied!

ALVORA TRENDS

Aug 06, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Sam Huang is really helpful,

Lumora

Aug 05, 2025  on Shopify

Really good page, easy to work with and what i found the best is that even if u r lost with something their support team is there to help a lotwith any problem. Angel Li from support team helped me a lot with my issue and ngl, i got motivated for a small win today

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