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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,991)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

EuroCarbon

Mar 18, 2025  on Shopify

Great app for product fulfilment. Angel was very helpful.

Petnoot

Mar 18, 2025  on Shopify

Alan was of great help , very professional and very patient!

limuga

Mar 17, 2025  on Shopify

The shipping times are very good, and support this is also good, my agent Zoey is always very helpful and et ack to me very quickly!

HalleBeauty

Mar 17, 2025  on Shopify

Huge Shoutout to Jolie Zhu! I just want to take a moment to appreciate Jolie Zhu from CJ Dropshipping! She went above and beyond to help me with my order, taking the time to answer all my questions and making sure everything was handled smoothly. Her patience, professionalism, and dedication truly made a difference. If you're working with CJ Dropshipping, I highly recommend reaching out to Jolie – she’s amazing! Thank you, Jolie, for your excellent support! ⭐⭐⭐⭐⭐

Jewemi

Mar 17, 2025  on Shopify

Thank you Angel , appreciated your fast and helpful response

meelo

Mar 17, 2025  on Shopify

kribee Huang very good support

Bold.

Mar 17, 2025  on Shopify

Christine Yu was very helpful, provided recourses and helped me understand what I need to do in a straightforward way, Thanks for your kind help.

VIBE EASE

Mar 16, 2025  on Shopify

I want to thank Ken for the excellent work and professional support at CJDropshipping! He quickly answered all my questions, helped me with order processing, supplier selection, and logistics setup. Everything was explained clearly and professionally, and the support was top-notch. Thanks to his help, my dropshipping business is running much more efficiently. Highly recommend!

Komersh.com

Mar 15, 2025  on Shopify

Thank you Angel Li for the fast and professional service much appreciated

parlezmode.com

Mar 15, 2025  on Shopify

I've been using CJ Dropshipping for my dropshipping business, and I must say the service has been excellent! Ken from the customer service team has been incredibly helpful, always quick to respond and resolving any issues efficiently. His support has made my experience much smoother, and I’m grateful for the great service. Highly recommend them for anyone looking to streamline their dropshipping business!

Petits Trésors

Mar 15, 2025  on Shopify

I am very satisfied with the service that Agnes provides me.

BF TRENDS

Mar 14, 2025  on Shopify

Thank you, Ruth, for helping me last time. Really... Thank you from the bottom of my heart for your kind treatment.

te'sy

Mar 14, 2025  on Shopify

Excellent service from CJ Dropshipping! The support from Bean was incredibly fast and professional. I’m just starting my dropshipping business, and I feel very well taken care of. Highly recommended!

Lennori

Mar 14, 2025  on Shopify

I am delighted to share my positive experience with CJDropshipping, particularly emphasizing the exceptional assistance provided by a your support team member, Connie Jin. She was incredibly helpful and attentive in assisting me with combining products into a bundle on the platform. Throughout the process, she was always friendly, highly committed, and readily available whenever I had any questions. Her proactive approach was particularly impressive—she even took the initiative to follow up independently whenever anything was unclear, ensuring that every detail was clarified to my full satisfaction. Thanks to her dedicated and professional support, the entire experience was smooth and efficient, giving me great confidence in using CJ Dropshipping’s services for my business.

Trendy Radar

Mar 13, 2025  on Shopify

Great Service and help from Damen my account manager, Billy and the Team. They have been supportive and responded quickly.

gadgetace.zone

Mar 13, 2025  on Shopify

Gildan Wu is great at her job!

VELLUTO

Mar 13, 2025  on Shopify

Thank you Kate Zhou for the fast service and lots of useful information!

Glowyritual.com

Mar 12, 2025  on Shopify

belvselplus

Mar 12, 2025  on Shopify

Outstanding service! Quick, Professional, and super friendly. Will definitively return. Thanks to Connie JIN

GEEMIELI

Mar 12, 2025  on Shopify

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