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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Prillia

Dec 02, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Lisa for her responsiveness!

Portzee

Dec 02, 2024  on Shopify

Charlie Zhang is a great agent, communicates quick and got the deal we needed.

N&N Tiny Treasures

Dec 02, 2024  on Shopify

CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.

Nappy&Co

Dec 02, 2024  on Shopify

Lots of Products with good selling potenzial. Support is also very friendly especially Arina Dong, helped me very effizient.

UrSuperMart

Dec 02, 2024  on Shopify

Zoey was great, quick, and answered my questions. Love CJ, they are fast and reliable.

Urban Nest

Dec 02, 2024  on Shopify

Sveta helped me alot . I got reply in seconds and she solved my problem in couple of seconds. I liked the service.

My Store

Dec 02, 2024  on Shopify

I'm new to CJ dropshipping which makes me always confused on how to use the app but Sveta is a patient person who easily gives responds to questions and gives support whenever in need .

Wintry Luxe

Dec 02, 2024  on Shopify

Good service and assistance from Alan Yang THANKS MAN

My Store

Dec 02, 2024  on Shopify

Sabrina Liu and Garrison is good support

ShopHavenix

Dec 02, 2024  on Shopify

Sabrina Liu offers outstanding customer support—always responsive, helpful, and a pleasure to work with!

My Store

Dec 01, 2024  on Shopify

CJ have also nice help and centre which give me a lot information which i require and thank you for help me miss Rebbeca lin who help me a lot

11.27

Dec 01, 2024  on Shopify

Gildan was very helpful and helped me through all the issues!

Adelaide Attire

Dec 01, 2024  on Shopify

Review for Bring at CJdropshipping Services I'd like to express my appreciation for Bring at CJdropshipping, whose service has been nothing short of outstanding. As my primary contact person, Bring demonstrates exceptional efficiency and professionalism. Bring consistently delivers service that exceeds expectations, making my interactions with CJdropshipping both seamless and worry-free. The level of meticulousness and commitment to ensuring customer satisfaction is truly remarkable. I couldn't have asked for a more reliable contact person.

MyJoyfulSpace

Dec 01, 2024  on Shopify

Erica was awesome. She understood my question and was able to quickly help me resolve my factory inventory question. At first I wasn't clear what to do but she was very patient to explain. I really appreciate the quick resolution!

Iker store

Dec 01, 2024  on Shopify

Sabrina Liu's customer service responded promptly and patiently.

Goddess

Dec 01, 2024  on Shopify

from day one willa is been helping me with everything and answer all my question i like to work with a person like that who's willing to help you with no acttitude thank you so much

Purrfect Pawz

Dec 01, 2024  on Shopify

Exceptional Support from Gildan at CJ dropshipping. I want to take a moment to acknowledge the outstanding assistance I received from Gildan at Cj dropshipping. From the moment I reached out, Gildan demonstrated exceptional professionalism, deep knowledge of the platform and a genuine willingness to help. Every question I had was addressed promptly and with clear, actionable guidance, making my experience seamless and stress-free. Its rare to find such personalized and efficient customer service these days, and Gildan truly sets the standard. Thank you for making my journey smooth and enjoyable. I highly recommend Gildan and the CJ dropshipping team to anyone seeking reliable and friendly support.

AaliyahBeauty1

Dec 01, 2024  on Shopify

The Live-Chat option is great. Angel was fast in answering and she actually helped me solving my problem.

HOPPA HOPPA

Dec 01, 2024  on Shopify

Alan was great. He helped me quickly regarding my problem. We need more such customer service agents

MinciFit

Dec 01, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Zoey for her responsiveness!

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