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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

LivingLiveMemories

Dec 22, 2024  on Shopify

Sini Liu is always doing her best for the customer. She solves every problem very fast.

Vibrant Watch

Dec 22, 2024  on Shopify

CJ Dropshipping is great for e-commerce! Arina Dong, my agent, is amazing—super helpful and always quick to respond. Makes the whole process so much easier.

Teluni

Dec 21, 2024  on Shopify

I’ve been using CJ Dropshipping for a while now, and I’m incredibly impressed with their services. They offer a wide variety of products, fast shipping options, and competitive pricing, making it easier to grow my business. What truly sets CJ apart, though, is their customer support. My personal agent, Harvey, has been outstanding! He’s always responsive, proactive, and goes above and beyond to help me find the best products and resolve any issues quickly. Thanks to Harvey, managing my store has become so much smoother. Highly recommend CJ Dropshipping, especially if you can work with someone as dedicated as Harvey!

Giully

Dec 20, 2024  on Shopify

I am incredibly happy with CJ, Easy to import products, tons of options and the best part is the support. Every time I need help, they are super supportive, quick and guide me through the platform. Special Thanks to Grant Weng, supper skilled and technical. Provide information super fast and always ready to help. I strongly recommend CJ.

Celebrity Jewelry VIP

Dec 20, 2024  on Shopify

Luria Xie was very helpful in getting me all sorted out. Lots of screen shots and easy to follow instructions

Smartify4u

Dec 20, 2024  on Shopify

thanks for help and assistant really great service

DiloTech

Dec 20, 2024  on Shopify

best helper

Alahas

Dec 19, 2024  on Shopify

Excellent help! Zoey helped me through the process of getting my orders submitted and paid. Really helped me a lot. Thank you very much. Keep up the good work!

Conti Italia

Dec 18, 2024  on Shopify

Applicazione altamente raccomandata! 5 stelle meritatissime, team sempre disponibile, complimenti a April per disponibilità e cortesia

Play&Buy

Dec 18, 2024  on Shopify

Thanks to Harvey, he helps a lot with my business. I can highly recommend him to every drop shipper

Lets Dreamify

Dec 18, 2024  on Shopify

Thanks Anisa, for your great customer support. You did a great job!!

BRUDECO

Dec 18, 2024  on Shopify

I am new to CJ and dropshipping. Bonnie helped me with every “dumb” question and I can’t appreciate it more. The 24/7 service is so perfect and I can tell everybody to try CJ yourself. So happy to have a helpful hand on my side.

Indus Paris

Dec 18, 2024  on Shopify

I aboslutely love their service. Ken helped me for a query and found me a solution within 5minutes (and i am not even exaggerating). He was really quick in resolving my problem. I would totally recommend.

OrthoMedica

Dec 18, 2024  on Shopify

I am extremely satisfied with the service provided by Kristy. She was very professional, friendly, and always responsive to my questions. Kristy went above and beyond to make sure everything was handled perfectly, and I truly appreciate her efforts. I highly recommend her service to anyone looking for reliability and excellent customer care. Thank you, Kristy, for your outstanding support!

Emlyne

Dec 17, 2024  on Shopify

Excellent service de la part de Jolie ,je tiens a la félicité pour son professionalisme et sa patience

HerAscend

Dec 17, 2024  on Shopify

Very reliable app with great and fast support. Service Angel helped me out a lot with any question that I had!

Rebirz

Dec 17, 2024  on Shopify

Support is super responsive and quick. Especially, I’d like to mention Leah, who is super helpful and attentive.

Natural Sleep

Dec 17, 2024  on Shopify

Zoey Zheng is extremely useful and efficient. I do appreciate this quality of service for our shop https://naturalsleep.shop We hope that delivery will happen as fast and efficient as the support is available. Thank you all for your efforts!

Sapero Shop

Dec 17, 2024  on Shopify

Jolie does an amazing job!

SAY SKIN

Dec 16, 2024  on Shopify

Sveta has been amazingly helpful and always quick to respond. Any concerns I have with orders have always been fixed! Jolee has also been amazing and has always helped us even with the most complex of issues. She works really hard and is already ready to support and advise. She works around the clock and no issue is too big or too small for her. We are very grateful for her and all her knowledge.

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