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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Cosedabimbo

Nov 21, 2024  on Shopify

Very good platform where you can find a fast and kind assistance. Bonnie has been very nice with me and very professional.

schuhheimat

Nov 21, 2024  on Shopify

best, best,best!

MyFitsmeup

Nov 21, 2024  on Shopify

Kaycee Chen very good service

OUHOE

Nov 21, 2024  on Shopify

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support. Thank you very much Dolly Liu!

Earth-ways

Nov 21, 2024  on Shopify

Excellent dropshipping app, that lets you order without any hidden/unnecessary fees. I can only say the best about their service and super helpful staff. Amelia has helped me in every situation, that I couldn't resolve myself. She always replied extremely fast and had solutions for every situation! I strongly recommend this integration!

Yuvara

Nov 21, 2024  on Shopify

I can only recommend the app, they have a good customer service, a special thanks to Skylar Dai she has always helped me.

Paws & Whiskers

Nov 21, 2024  on Shopify

CJ Dropshipping is an outstanding platform for dropshipping! I’m truly impressed by the wide selection of products they offer at competitive prices. The user interface is intuitive and easy to navigate, making it simple to explore various categories. The platform also provides powerful tools to manage products and orders efficiently. A special mention goes to their customer support team, especially Liora Cheng, who went above and beyond to help me. She was super friendly, incredibly knowledgeable, and always patient in answering my questions. Liora made finding the right products and managing my dropshipping journey smooth and hassle-free. Thanks, Liora, and the entire CJ team for the exceptional support!

Glow Lily

Nov 21, 2024  on Shopify

Shinco Zhao has been nothing short of amazing! He’s always quick to respond, super knowledgeable, and genuinely goes above and beyond to help. Anytime I’ve had a question or needed support, Shinco has been there to make sure everything is handled smoothly. It’s rare to find someone who cares this much and delivers such incredible service. Working with CJ Dropshipping has been great, but having Shinco as my go-to has made the experience truly next level. Huge thanks to him for all his help!

OC PET SUPPLIES

Nov 21, 2024  on Shopify

I am a new small business owner and had a lot of questions for Garrison Wong at CJ. He was very patient and helped me tremendously. I was very pleasantly surprised at what great service I received after hours. Thank you again, Garrison.

My Store

Nov 21, 2024  on Shopify

Needed help with setting up my account. Jolie from the support line was very helpful and answered all my questions.

Goldfever Fashion company

Nov 21, 2024  on Shopify

customer service aplus advisor suki Huang new exactly how to handle my issues thank u

SidewayTamers

Nov 20, 2024  on Shopify

So far so good and bonnie's assistance is very great

HairEssentia

Nov 20, 2024  on Shopify

Thanks to Skylar Dai, she made my experience on CJ great !

Geek Magic

Nov 20, 2024  on Shopify

This Supplier is the best as it is always helpful. I asked if they could find me similar products to my original one and they gave me over 7!!!. CJ Dropshiping is the goat.

Frosty Flame

Nov 20, 2024  on Shopify

Very friendly staff, Doki Huang was my consultant, many thanks for solving my problem with my orders.

My Store

Nov 20, 2024  on Shopify

APPRECIATE THE SUPPORT & MS Luria Xie FOR GRET HELP & SUPPORT

Wintermütze Store

Nov 20, 2024  on Shopify

John was incredibly helpful and professional. He resolved my issue quickly, explained everything clearly, and made the entire process smooth. Highly recommend him for outstanding customer service!

Vocali

Nov 20, 2024  on Shopify

Estella Wu helped me with the issue. quick and easy

Lerani

Nov 19, 2024  on Shopify

Best Agent is Luria Xie ! Helpful every moment! Thank You very much! 5 stars and more !

www.Wohnwelt-Exklusiv.de

Nov 19, 2024  on Shopify

Great experience with CJ Dropshipping! Special thanks to Box Chen for the outstanding support. He was super helpful, patient, and answered all my questions quickly. Truly exceptional service!

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