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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Tennova

Nov 24, 2024  on Shopify

Wonderful customer service by "Krise" from Cjdropshipping. I had a trouble fullfilling my order due to my first time using the platform but all was easily resolved by "Krise" Krise help me figure out things so easily, very quick to respond and educate me on how to handle everything accordingly. Thanks for your service krise.

My Store

Nov 24, 2024  on Shopify

Doki Huang is a really good agent, shes fast and takes care of any issues you have

HomeWavee

Nov 24, 2024  on Shopify

I want to express my satisfaction with Aurora, the agent at CJ Dropshipping. She is truly professional, always attentive, and quickly helps to resolve any issues encountered. Unlike other slower agents, Aurora handles everything with great efficiency and professionalism. Thanks to her, my problems are solved in no time. I highly recommend her to anyone looking for quality service.

Parker Expressions

Nov 24, 2024  on Shopify

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

Dvrdeals

Nov 24, 2024  on Shopify

Awesome service by willa on cj

NOIRSY

Nov 24, 2024  on Shopify

I was truly impressed by the exceptional service provided by Pauling. The dedication to helping me was such great. Thank you again.

Omenico eShop

Nov 23, 2024  on Shopify

I'm impressed by the professionalism and instant response of Dolly Liu from Cjdropshipping. Keep it up

Hearthstone Supply LLC

Nov 23, 2024  on Shopify

Thankyou Pauling for all of the answers to my questions, you were very helpful!

My Store

Nov 23, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Rebecca! I had the pleasure of working with Rebecca from CJDropshipping, and I must say she was outstanding! From the moment I reached out, Rebecca was professional, responsive, and incredibly helpful. She went above and beyond to ensure all my questions were answered, providing detailed solutions and clear guidance on how to manage my products and shipping preferences. Her prompt communication and attention to detail made my experience smooth and stress-free. Rebecca truly understands the needs of her customers and offers personalized support that is second to none. I’m so grateful for her help and will definitely be seeking her assistance again in the future. Thank you, Rebecca, for your amazing service — you’re a true asset to CJDropshipping!

Ornea by Aty

Nov 23, 2024  on Shopify

Really great experience using this app. They provide high quality products. There customer service is the highlight. I got the best experience by Rebecca, they resolves your problems within seconds and reply on time. Thank you CJ

Doodleduds

Nov 23, 2024  on Shopify

"Zoey" service is the best. I appreciate your help. Thank you

TrendTech

Nov 22, 2024  on Shopify

Great service! SO fast

Frosted Leather

Nov 22, 2024  on Shopify

CJ is a very good app for your products and dropshipping. The range is huge and the support is always willing to help. My support Celia didn´t just anwere quickly she also explained my problem step by step so i could fix it.

PARADUXE

Nov 22, 2024  on Shopify

the customer support lady, See, has been nothing but wonderful. shes attended to all my needs and gave me support the SECOND I needed it. Ive never had a more pleasant experience and this is talking out of heart.

Ma boutique

Nov 22, 2024  on Shopify

A big thank you to agent Celia for her professionalism and kindness! She provided me with clear and precise information about the product, perfectly answering all my questions. Outstanding service, I highly recommend!

Divian Store

Nov 22, 2024  on Shopify

Gildan was extremely helpful and professional in answering my questions about how CJ Dropshipping works. Thanks Gildan for your support!

Lifazen

Nov 22, 2024  on Shopify

It's actually great to be able to contact agents who will be able to give you tailored advice. Especially while conducting product research, agent Grant Weng was able to provide me with great advice with regards to niches and packaging. Will definitely get in touch again!

CEW Store

Nov 22, 2024  on Shopify

I am incredibly impressed with CJdropshipping's support team! They are quick to respond, highly knowledgeable, and go above and beyond to resolve any issues. Their dedication to helping their clients succeed is unmatched. Whether it's answering questions or offering guidance, they make the entire process smooth and stress-free. Highly recommend their service for anyone in the dropshipping business!

Liraki

Nov 22, 2024  on Shopify

LIVERY premium

Nov 21, 2024  on Shopify

Bonnie from CJ helped me very well, very good service. Thank you!!

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