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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

KeMalls

Dec 26, 2024  on Shopify

As a result of {Bellica Lin}, I no longer have to struggle to sync my orders with CJ.

Trendy Tikes

Dec 26, 2024  on Shopify

Anthony was great in helping me! He always has answers to my questions - which is important because I'm so new. Thanks Anthony!

MR.EWORLD

Dec 26, 2024  on Shopify

Amelia Lin was incredibly helpful in resolving my issue. She guided me in the right direction with excellent communication and professionalism. I truly appreciate her assistance!

MR. LITTLE MONK

Dec 26, 2024  on Shopify

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

Ma boutique

Dec 26, 2024  on Shopify

I am really satisfied thanks to agent kristy deng and Alan.

Fusion

Dec 25, 2024  on Shopify

Professional platform where you can find a fast assistance. Anthony has been very kind with me and very professional.

Proboutiquee

Dec 25, 2024  on Shopify

I am happy to work with Cj dropshipping, every agents from Cj customers service are very helpful and quick responser, I wil mentioned especially "Jolie" who helped me lot for the information of my products and variants, i will also mentioned the ticket team who always help me to clear about inventory and sourcing. I prefer Cj dropshipping to scale your shop

TarzYuva

Dec 25, 2024  on Shopify

I highly recommend the service from CJ Dropshipping, especially Leah! She was incredibly helpful and supported me every step of the way. Thanks to her guidance, everything went smoothly, and I feel much more confident with my dropshipping business now. An excellent service that I'm very satisfied with!

AvioraShop

Dec 25, 2024  on Shopify

The best supplier in my opinion! Their support is unbeatable , they're always active and open to give you the best customer experience through their free live chat, unlike many other suppliers who charge you a lot of money just to amswer to a few question while CJ does everything from the best customers support to products customizations, bundles, and everything you need to level up your business. Good work CJ team, keep it up this way!

Amoré Jewelry

Dec 25, 2024  on Shopify

I am very happy with CJ and especially my own agent Aron Lee, very calm and always manage to fix one's problems, good and fast communication and always there 24/7, large assortment of products and very safe

Ma boutique

Dec 24, 2024  on Shopify

I am really satisfied thanks to agent kristy deng.

anassiri.com

Dec 24, 2024  on Shopify

Alan Yang has been incredibly helpful! He is a very professional, patient, and attentive person. He guided me through the entire process and answered all my questions clearly. Thanks to his support, everything went perfectly. I am truly grateful for his exceptional help. I give him 5 stars without hesitation

Dea Case

Dec 24, 2024  on Shopify

Ken

Elegantika

Dec 24, 2024  on Shopify

My agent Celia is honestly always there and responds very quickly to my requests with all the needed details and she is very cool

TAKEBREAK

Dec 23, 2024  on Shopify

The customer service agent, Connie, gave me the most complete answer and let me know how to operate the customized options, thank you so much.

Stone & Soul

Dec 23, 2024  on Shopify

Billy from CJdropshipping has been incredible—super responsive, helpful, and always going the extra mile. Highly recommend him for a seamless experience!

KAL Shopper

Dec 23, 2024  on Shopify

Thank you AGNES for your fast and professional support

Glas Belle

Dec 23, 2024  on Shopify

Bonnie at CJ Dropshipping is helpful and quick to respond, sort issues, makes everything to manage. Highly recommend! Thanks alot!

FashionMCS

Dec 22, 2024  on Shopify

I have been engaging with CJ for quite some time now, and throughout this process, they have consistently provided valuable guidance and support. Today Gildan's insights and assistance have been instrumental in helping me navigate various aspects, and I truly appreciate the effort and time they have dedicated to ensuring things run smoothly.

onccom.com

Dec 22, 2024  on Shopify

Very good customer support with Grace. Gladly again. You are accompanied by action and advice at Cj.

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