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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Marvello

Aug 17, 2025  on Shopify

I was making some payments today, and i had an issue with the payment method that i was using. Ive reached out to customer service, and i was assisted by Ruth, she gave me the right directions on how to solve the issue. Very good customer service, thanks Ruth!

SELORA

Aug 17, 2025  on Shopify

Great sourcing app, nice customer service, shout out to bonnie fro the customer service team!

Step Smart Deals

Aug 17, 2025  on Shopify

Gildan Wu is the best Agent who helped, I'm satisfied 100%

Ma boutique

Aug 16, 2025  on Shopify

Réactivité, screenshoot et professionnalisme Merci à toi Connie Jin

FurLaati

Aug 15, 2025  on Shopify

Ricky has been very helpful and dedicated. He always responds to questions promptly and works hard to solve problems without delay. I am very satisfied with his service.

pleyas

Aug 14, 2025  on Shopify

I sincerely thank Bonnie for her valuable help and the patience she has shown.

Frosty Drop

Aug 14, 2025  on Shopify

Great range of products, site is easy to use and received excellent customer service from April!

Hand in Home

Aug 13, 2025  on Shopify

Maidie Tu is wonderful! Very helpful and knowledgeable. CJDropship is the way to go! You will not be disappointed.

Velony

Aug 13, 2025  on Shopify

Beatrix was really helpful, i was struggling with some orders and she was quick and effective in solving the problem. 10/10 service.

Baloch Store

Aug 13, 2025  on Shopify

extremely satisfied with the support I received! My CJ Dropshipping agent was always professional, quick to respond, and went above and beyond to help me with my orders. Their guidance made the whole process smooth and stress-free. Highly recommend for anyone looking for reliable and friendly service. Thank you Athena

aztramart.com - The Galactic Shop

Aug 12, 2025  on Shopify

Excellent service with Luria Xie - fast and easy to work with!

Golf in günstig

Aug 12, 2025  on Shopify

Fantastic service from start to finish! My CJ agent Flora is incredibly responsive, always helpful, and makes sure everything is handled perfectly. From sourcing products to ensuring orders go out on time, I’ve never had to worry about a thing. Absolute 5-star experience and highly recommended!

Everything Here

Aug 12, 2025  on Shopify

Super support, it helped me a lot. Thank you so much, Luria Xie and Beatrix, for your amazing help and quick responses. You made the whole process much easier and clearer for me. I really appreciate your patience and professionalism!

PETCARE-SHOP

Aug 11, 2025  on Shopify

My Personal agent is Angel Li. I work with him since 3 months and I'm vey satisfied. I highly recommend CJdropshipping.

My Store

Aug 11, 2025  on Shopify

Customer service is very helpful and quick in responding. Much appreciated to Bonnie for being so patient and direct when responding to my questions.

Everything Here

Aug 11, 2025  on Shopify

Super support, it helped me a lot. Luria Xie

Deep Max

Aug 11, 2025  on Shopify

Working with Paradise Zhong was excellent – very friendly and easy to deal with!

Sabella

Aug 11, 2025  on Shopify

"Beverly Chen was absolutely amazing to work with! I initially had the wrong size chart, but she didn’t give up until she found the correct one for me. She put in all the effort and made the process so easy on my end. Definitely a 10/10 experience with CJ Dropshipping & thanks again Beverly Chen!"

Family Gadgets

Aug 10, 2025  on Shopify

I got help by Luria Xie,she’s very very good and helped me to solve my issue. She’s the best one by all the others. I highly recomend !

Bellayuta

Aug 10, 2025  on Shopify

I am very satisfied with this supplier. The support is very good and they solved the problem I had with patience and detailed guidance. Thank you CJ Dropshipping

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