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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,653)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Miniml.

Jun 30, 2025  on Shopify

Lene was super helpful from the very start—always available whenever I had a question and quick to jump in with clear, actionable solutions. She dug into our challenges, offered smart solutions, and even anticipated potential roadblocks before they became issues. Her insight into streamlining our workflow saved us hours every week. I think CJ wouldn't be the same for us without her. Honestly, having Lene in our corner makes getting things done feel effortless.

Pryztover

Jun 30, 2025  on Shopify

Awesome support anytime. They way they communicate is friendly, happy to use there service. Thank you - Maidie TU

Inreturnup

Jun 30, 2025  on Shopify

Krise has truly made a remarkable difference in our business operations.

purrza

Jun 30, 2025  on Shopify

Amazing service – thank you Sam Huang! I had a great experience using this app. The customer service was fast, professional, and super helpful. Sam Huang went above and beyond to assist me and made the whole process smooth and stress-free. Highly recommend this app if you’re looking for reliable support and efficient service!

K-Lash by Kenya

Jun 30, 2025  on Shopify

Angel Li was great. Super professional and quick to respond.

Kalmly Rooted

Jun 30, 2025  on Shopify

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

UTLY

Jun 29, 2025  on Shopify

very great customer service and i want to thank Box Chen for the quick service

CUREVO

Jun 29, 2025  on Shopify

Alan was the best

My Store

Jun 29, 2025  on Shopify

Very fast and effective help from Ken in customer support. He helped in getting a complex issue resolved quickly

Soliane

Jun 29, 2025  on Shopify

Service client réactif et très patient. J'ai été guidé par Ruth et Bonnie nos conseillère Cjdropshiping qui ont su trouver une solution à mon problème assez rapidement. Leur gentillesse et leur patience m'ont rassuré et m'ont mise en confiance. Je recommande ce service à 100%. Rien à dire.

Shop Lentura

Jun 29, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

AAM Pets

Jun 28, 2025  on Shopify

Maidie Tu was perfect! thanks to her!

primemangoods

Jun 28, 2025  on Shopify

TwinkleLights

Jun 27, 2025  on Shopify

I am very thankful to Ruth, Great service provider and to resolve my issues.

Vercler

Jun 27, 2025  on Shopify

Recensione dall'Italia, Servizio clienti impeccabile e Applicazione che offre moltissime opportunità.

ok best bark bargains

Jun 27, 2025  on Shopify

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

Modaris

Jun 27, 2025  on Shopify

This supplier is by far the best I’ve worked with, i was connected with John. The service is fast, professional, and always reliable. With their support, I’ve been able to scale my business and generate solid profits without any hassle. The product quality is outstanding and their shipping times beat everyone else. Truly a partner you can count on.

ElectroDrive

Jun 27, 2025  on Shopify

I sincerely want to thank Ariana Dong for the excellent service and personalized support she provided. From the very beginning, she demonstrated professionalism, quick responses, and a genuine interest in helping me clearly resolve my issue. She guided me step by step through the entire process, answering questions about orders, product synchronization, and payments. Her kind and efficient attitude made a big difference in my experience as a seller. Without a doubt, Ariana is a great representative of the CJdropshipping team. Thank you for your dedication and constant support!

TrueRoo

Jun 27, 2025  on Shopify

huge shoutout to Maidie Tu for her outstanding support getting me set up with CJ’s 3PL services. She made the onboarding process incredibly smooth, answered all my questions quickly, and helped me save a significant amount of money by recommending better warehouse and shipping options. Maidie was proactive, professional, and genuinely cared about my business success. She made what could’ve been a complicated transition super easy. If you’re working with CJ, you’re in great hands with Maidie! Highly recommend.

私のストア

Jun 27, 2025  on Shopify

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