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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

GetMarblux

Feb 17, 2025  on Shopify

My agent Willa is THE BESTTTTTT! I know that after the Spring Holiday all of the suppliers are busy, so being able to reach out to her for updates has been really helpful! Thank you Willa :)

Browvella

Feb 16, 2025  on Shopify

Luria Xie Is a Amazing Agent 10/10 Recommend

THE VYNE

Feb 16, 2025  on Shopify

Bonnie was incredibly quick to respond and super helpful! I had an issue, and she solved it in no time. Excellent service and super friendly—definitely recommend!

WARAN mart

Feb 15, 2025  on Shopify

The support team is truly exceptional, providing 24/7 assistance whenever needed. When I encountered an issue requiring urgent attention, support officer Connie went above and beyond to help. She patiently guided me step by step, even sharing screenshots to ensure clarity. I was truly impressed by her dedication and professionalism. Outstanding service—keep up the great work! I love CJ!

Evercrest

Feb 15, 2025  on Shopify

Kristy with their customer support is great and answers nearly instantly. I have tried a private supplier and other fulfillment platforms, and CJ is by far the best and most consistent in performance.

Mode En Main

Feb 14, 2025  on Shopify

Zoey and Simi Merci beaucoup, toujours dispo, toujours la bonne réponse, toujours au top.

My Store

Feb 14, 2025  on Shopify

its pretty good

COMEUP

Feb 14, 2025  on Shopify

very very good service

selorrah

Feb 13, 2025  on Shopify

i was helped by April Wang and got every thing fixed instantly she was really good help and nice

Dsflair

Feb 13, 2025  on Shopify

Angel Li is an excellent customer service agent. They’re friendly, efficient, and always quick to solve any issues. Angel makes sure customers feel heard and taken care of providing great support every time

Warner

Feb 13, 2025  on Shopify

Bellica has been very helpful with my requests.

Virginia.Center

Feb 12, 2025  on Shopify

April Wang is very supportive agent at CJ and I love the way of her support and assistance always appreciate the solutions she give

Angebandelt

Feb 11, 2025  on Shopify

CJ is a great partner for my online shop. My Agent Sini Lui helps my very fast and is always outcome-orientated. Products are shipped fast and the quality of the goods is very good.

GetMarblux

Feb 10, 2025  on Shopify

My agent Willa has been great! I know that after the Spring Holiday all of the suppliers are busy, so being able to reach out to her for updates has been really helpful! Thank you Willa :)

STARELLE

Feb 10, 2025  on Shopify

I give a 5/5 rating to the CGdropshipping customer service team and all this thanks to jolie Zhu who was attentive to my problem which lasted 4 days of research.

Extra nails

Feb 10, 2025  on Shopify

Je recommande l’application CJdropshipping ! Mon agent, Kribee Huang est très réactive et à l’écoute !

Wavelina

Feb 09, 2025  on Shopify

Better than other suppliers

Shop Lunora

Feb 09, 2025  on Shopify

Customer Service is very fast, agent Box Chen was of great help

Savers

Feb 09, 2025  on Shopify

i really admire support given by me Ken , he timely providing all support and help me lot which ultimately hep in proceeding my order to customer. Thanks KEN

NOVIRA Btq.

Feb 09, 2025  on Shopify

As a newcomer to dropshipping, CJ has made my first few months in this business remarkably smooth. They've simplified every aspect - from product sourcing to order tracking. I've been particularly impressed with my agents, Vincy and Bonnie, who have been exceptional in providing quick solutions whenever I needed assistance. Their responsiveness and problem-solving skills have made my early dropshipping journey much easier than expected. Really appreciate their professional support!

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