Lene has been incredible to work with. She’s always fast to reply and genuinely goes the extra mile to help out whenever something pops up. No matter the issue, she somehow finds a way to sort it out quickly and smoothly. She really knows what she’s doing too — her advice and suggestions have made a big difference for my business. Honestly, having Lene on your side at CJ makes everything easier. She’s been a huge reason why things run so smoothly for me.

Very good support, especially from Angel! Also you have way more control about from where your product comes from and how your product looks like than with other apps.

Pretty good costumer service, they are not too slow and always try to resolve your problems. I got attended by Billy Shi, all in all very professional.

I found an agent named Leah Cheng, she helped me a lot, she took the time to answer all my questions, to suggest solutions, it was perfect

Mandy Helped me get better shipping prices, shoutout to Mandy and CJ team

Krise Qi is easy to talk to and have so much patience. He explained and answered patiently all my questions. Excellent customer service !!! 5 stars!

Joean Gu was incredibly responsive and made the entire sourcing process smooth and stress-free. His attention to detail and commitment to quality truly set him apart—highly recommended!

I recieved very quick feedback from Jolie regarding my questions. Very helpful, i can only recommend!

Once again, I received great help and my questions were answered quickly. A big “Thank You” goes to Jolie!

I solved a question about my product with aroun lee and she helped me very carefully and patiently, overall I highly recommend this program

I had a very good experience with Mr. Sam Huang. He went out of his way to answer my questions as best he could. Many thanks for that!

This app is amazing, I was helped by the great agent July Chan, she should get a raise or a manager position!!

Connie is great. excellent support and service quickly

Really good customer service, especially today with Connie (thank you!) who resolved an issue I was pulling my hair out about... very helpful and patient! Really pleased!

Every time I reach out to CJ Dropshipping, I receive prompt and efficient assistance. Their customer service has consistently exceeded my expectations. In particular, Ken has been incredibly helpful and supportive throughout my experience. He’s not only knowledgeable and responsive but also genuinely kind and patient. His guidance has made navigating the platform and resolving any issues so much easier. I truly appreciate the outstanding service and highly recommend CJ Dropshipping to anyone looking for a reliable fulfillment partner.

Kristy helped me and she was great!

I had some issues with the supplier and Jolie has been very helpful and explained in good detail.

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request. I'd like to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes. Highly recommended!

CJ is a great dropshipping partner – reliable, fast, and professional. Especially Christine Yu deserves special mention: she does an amazing job, is always helpful, and goes above and beyond. Thank you so much for the great support!

I've been using the CJ Dropshipping app for a while now, and I must say it's been a game-changer for my store. The platform is user-friendly, the product variety is great, and the integration with Shopify works smoothly. But what truly sets CJ apart is their customer support. A huge shoutout to Anisa, my agent, who has been absolutely amazing throughout the process! She's responsive, super helpful, and always goes the extra mile to make sure everything runs smoothly. Whether it's sourcing products, handling order issues, or giving updates, Anisa has been the best support I could ask for. Highly recommend CJ Dropshipping, especially if you're lucky enough to work with someone like Anisa!