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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,655)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Chao-Bella

Apr 02, 2025  on Shopify

Great customer support and very fast service. Thank you Angel

Luminus

Apr 02, 2025  on Shopify

I recently had the pleasure of working with Ken from CJdropshipping, and I couldn’t be happier with the service provided! Ken was incredibly professional, responsive, and went above and beyond to ensure my order was handled smoothly. Whenever I had questions or needed updates, Ken was quick to respond with clear and helpful information. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Ken, my experience with CJdropshipping was seamless, and I’ll definitely be working with him again in the future. If you’re looking for reliable, efficient, and friendly service, Ken is the person to contact at CJdropshipping. Highly recommended!

BestSalesPrice

Apr 01, 2025  on Shopify

Thank you so much Bonnie, for your superb assistance in getting all my questions answered. You made my day. You were so helpful and patient, resolving the issues on shipping costs. Your expertise is beyond comprehension. You stayed with me to ensure that the problem was resolved. I am very grateful to you. Your expert knowledge deserves special recognition.

Hike Balance

Apr 01, 2025  on Shopify

Very good service ! John from cj dropshipping our account manager is helping us great and reply very fast ! He is doing everything to scale our brand and send good quality products with good shipping time.

Variiety Vault

Apr 01, 2025  on Shopify

Great customer support and very fast service. My personal agent, April Wang, is excellent.

Acara Designs

Apr 01, 2025  on Shopify

Tara from CJ dropshipping was so helpful and quick. thanks

Aceels

Apr 01, 2025  on Shopify

Good service and support provided by Gildan.

AuraGlow

Apr 01, 2025  on Shopify

Great service, especially from Paulo

Herb Owl

Mar 31, 2025  on Shopify

Angel helped me a lot and answered all my questions. I’m very thankful.

RavaShop

Mar 31, 2025  on Shopify

Jolie is best.

ActiveNose

Mar 31, 2025  on Shopify

ive been using CJ Dropshipping for a while now, and I must say, they have completely exceeded my expectations. Their platform is user-friendly, their shipping is fast, and they offer a wide range of high-quality products perfect for dropshipping. But what truly makes my experience outstanding is my dedicated agent, Aron Lee. He is simply amazing! Aron is always available to help, whether it’s sourcing products, handling order issues, or resolving any challenges that come up. His responsiveness and professionalism make a huge difference in my business. No matter the problem, Aron finds a solution—quickly and efficiently. If you're looking for a reliable dropshipping supplier with top-notch customer support, CJ Dropshipping is the way to go. And if you get the chance to work with Aron Lee, consider yourself lucky! He truly goes above and beyond to ensure success. Highly recommended!

Arcélien Paris

Mar 31, 2025  on Shopify

Really happy with the service, especially a big thanks to Aaron. He is helping me really well.

CISMODA

Mar 31, 2025  on Shopify

Great client service - Aron Lee is helping a lot with fast response time.

ElysiumClo

Mar 31, 2025  on Shopify

Amazing customer service. Fast and responsive. Sini is the best!

Poppinsstore

Mar 31, 2025  on Shopify

Liora! Thank you for your professionell work, you alway manage all my questions, thank you.

thepullupshop™

Mar 30, 2025  on Shopify

Application très complète, je recommande fortement CJdrop avec des agents très réactif, très professionnel. Un grand merci à Alan qui a su m'accompagné et trouver les solutions à mes questions

MVMT Watches

Mar 30, 2025  on Shopify

We've been impressed with the quality of the apparel products offered by NinjaPOD. The app's customization options have enabled us to create unique and personalized products that resonate with our brand's aesthetic.

KOUZEMAT

Mar 28, 2025  on Shopify

Many thanks to Leah for her availability and the quality of the information she was able to give me.

KreativKidz

Mar 28, 2025  on Shopify

Ken helped me a lot and answered all my questions. I’m very thankful

Klyber

Mar 27, 2025  on Shopify

Great app, good services. Special thanks to Anisa – she’s been incredibly supportive and still helps me daily within the app. Really appreciate her dedication!

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