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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

My Store

Dec 05, 2024  on Shopify

Jean Gu, top customer support!!

Pagoda Pop

Dec 05, 2024  on Shopify

Willa is so helpful! I was able to request a product and she helped me source it so I can add it on my online shop. This app is a lot easier to navigate than the other apps. The other apps are too overwhelming especially for beginners. CJdropshipping is straightforward and customer service is top notch!

Kingly Global

Dec 05, 2024  on Shopify

Fast and great customer service

Blossom Box

Dec 04, 2024  on Shopify

Review for Isabella at CJ Dropshipping We’ve had an incredible experience working with Isabella at CJ Dropshipping! From the very start, Isabella has been not only professional and knowledgeable but also exceptionally kind and attentive. She goes above and beyond to ensure our needs are met, providing timely updates and solutions whenever we’ve faced any challenges. CJ Dropshipping as a platform has been a game-changer for our business, and Isabella’s support has truly made the difference. It’s rare to find someone who genuinely cares about your success, and Isabella has proven time and again that she’s invested in helping us grow. Thank you, Isabella, and the entire CJ Dropshipping team for your invaluable assistance. We couldn’t ask for a better partner in our e-commerce journey! Highly recommend! ⭐⭐⭐⭐⭐

Nooshop

Dec 04, 2024  on Shopify

the service is excellent and April was patient with me to solving my problems. Thank you so much April

Heartland

Dec 04, 2024  on Shopify

Ashely Wu was of excellent help. She made my experience with CJ Dropshipping a whole lot better!

Copenhagen Memories

Dec 04, 2024  on Shopify

Exceptional customer support! Representatives like July Chan go above and beyond by providing tailored quotes that genuinely help elevate your business to the next level. Their attention to detail and commitment to your success set them apart!

Project Blue

Dec 04, 2024  on Shopify

Excellent platform for dropshipping! I'm impressed by the selection the offer and the products at competitive prices. Making my e-commerce journey easier! Finally, thanks to the customer support team, especially Anisa Li, who provided exceptional support and guided me and was very responsive, excellent service!

Pet Gear Champions

Dec 04, 2024  on Shopify

Worked with support (Angel). She did everything in her power to help me. She also forwarded the information to my agent when the issue went beyond her power. Appreciate her time and efforts in my matter.

C it all

Dec 04, 2024  on Shopify

Very good and efficient service. They are always helpful

Trendy Finds EU

Dec 04, 2024  on Shopify

My personal agent is Walton, he is always so helpful, anytime he is online he is very quick to answer! Always there for me as if I’m the only client :) keep it up Walton!

Flamora

Dec 04, 2024  on Shopify

Bonnie i will tank you for help me out of doing a greate business together!

Chic Goods Schweiz

Dec 04, 2024  on Shopify

Good Service! Thank you a lot KEN :-)

Yennevra

Dec 04, 2024  on Shopify

I've been using CJ Dropshipping for my store, and the experience has been fantastic. A special thanks to Suki for her outstanding support—she was incredibly helpful, patient, and professional. Her guidance made the entire process seamless. The team at CJ is always attentive and ready to assist, which is crucial for running a business smoothly. Highly recommend CJ Dropshipping for their excellent service and reliable platform!

GalacticVirtuality

Dec 04, 2024  on Shopify

Good service, they reply so fast and they speak English good. Suki was a very helpful to me, it was past bedtime from where she is and she still helping me. I hope everyone who's using this app will have the same service I had.

huescratch

Dec 04, 2024  on Shopify

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need. I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

GlowEssentials

Dec 03, 2024  on Shopify

I couldn't be more satisfied with Anisa! The customer service is excellent, incredibly responding, professional and very patient !! From the moment i reached out , I felt valued and supported! Highly recommended

Forever Cherished

Dec 03, 2024  on Shopify

Working with Anisa has been an absolute pleasure! Her professionalism, efficiency, and attention to detail have exceeded our expectations. She is always quick to respond to any inquiries and provides clear communication every step of the way. Anisa consistently ensures that our orders are processed accurately and shipped promptly, which has significantly boosted our customer satisfaction. Her dedication to excellence makes her an invaluable partner for our business. If you're looking for a reliable and proactive agent, Anisa is the one! Highly recommended. Thank you, Anisa, for your outstanding service!

Novello

Dec 03, 2024  on Shopify

liora was the best and help a lot i dont have any patience but she bear with me thank u lora

BlessedTrendz

Dec 03, 2024  on Shopify

This is to show my support towards walton from CJsdropshipping services, this has been the best supporter i have ever been given and i want to thank the company for hiring him.

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