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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

goosavvy.com

Feb 25, 2025  on Shopify

This platform is a complete solution for your dropshipping / fulfillment with a decent level of automation. They have great product selection at profitable prices. On the customer support side, Rebecca and Eileen has been really helpful. They are always very responsive whether I have a stock question or any issue related to order fulfillment.

Savvy EZ

Feb 25, 2025  on Shopify

Angel Li was very helpful in answering my question about payment for orders. Angel was quick to respond. Thank you, Angel.

DIYative™

Feb 25, 2025  on Shopify

I’ve been working with Aron Lee from CJdropshipping, and he has been an incredible agent! He has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Aron is always quick to respond and gets the work done efficiently. His professionalism and dedication make the entire process seamless. Highly recommend his support to anyone in the dropshipping space!

VIRESCE

Feb 25, 2025  on Shopify

My agent Sabrina Liu is very helpful for me. She sorts out all of my inquiries and answers all of my questions. I cannot recommend her enough. She is great.

Boudoir Lingeries

Feb 25, 2025  on Shopify

Thank you for all the information which is very useful! “Sabrina Liu” very good agent of CJ! THANKS!

Everbloom Beauty Shop®

Feb 25, 2025  on Shopify

Anisa helped me with my store! Absolutely amazing service and gets the job done immediately with no problems. Definitely recommend!

Elina Shop

Feb 25, 2025  on Shopify

GREAT SERVICE!

The Compression Lab

Feb 25, 2025  on Shopify

My agent Lene is the best agent ever! I've been working with CJ for 4 years now, and she's super quick to respond to my requests, and whenever i run into issues, she's always super willing to go the extra mile and help to troubleshoot. Almost 100% of the time she manages to solve the problem for me. Not only is she quick and responsive, but she's very knowledgeable about her field and can provide great insights that are very helpful. Overall, they're a great company to work with, especially if you get paired up with a great agent like Lene. She's been pivotal in helping my business run smoothly!

Starhauz.com

Feb 25, 2025  on Shopify

Cj drop shipping fulfilled almost all of my order, it is easy to use and transparent. The agents are responsive to my message and solve my issue quickly. TQ CJ

Ashtray Planet

Feb 23, 2025  on Shopify

July Chan is very responsible and efficient. She attends to queries and issues promptly everyday.

Lazora

Feb 23, 2025  on Shopify

Kribee Huang from CJ Dropshipping provided quick and efficient support. The process was smooth, and everything was handled professionally.

Veleuxe

Feb 22, 2025  on Shopify

Suki was quick to respond and answered my question with detail

Kingshop4you

Feb 22, 2025  on Shopify

Suki beste Hilfe Klasse Arbeit!

Shipy

Feb 22, 2025  on Shopify

Enid Dong is very easy to talk to, he is very helpful and quick to respond. I am glad I came in contact with him. nice to talk to the same person all the time so the problem is solved quickly and easily ❤️

BIANCA BOUTIQUE

Feb 21, 2025  on Shopify

I had a great experience working with Krise Qi. The support was quick, helpful, and professional. Krise went above and beyond to assist me, making everything smooth and easy. Highly recommend CJdropshipping and Krise for their excellent service.

Solvano

Feb 21, 2025  on Shopify

Lene is an absolute pleasure to work with! From the very start, she has been incredibly helpful, always going above and beyond to ensure everything runs smoothly. Her positive attitude and willingness to assist make every interaction effortless and enjoyable. She is not only knowledgeable but also incredibly approachable, making it easy to collaborate and communicate effectively. One of the things that stands out most about Lene is her reliability—she is always there when you need her, ready to offer support, guidance, or a fresh perspective. No task is too big or too small for her, and she handles everything with a level of professionalism and efficiency that is truly commendable. She is proactive, detail-oriented, and always looking for ways to improve processes and make things easier for everyone involved.

VitalBloom

Feb 21, 2025  on Shopify

Definitely would recommend. Box Chen was super amazing. His help was exceptional, he was very patient in working with me and my issue. Thats great customer service there.

The Celestial Sphere

Feb 21, 2025  on Shopify

Jolie has been so so so helpful she cleared all my doubts and effortlessly solved all my issues. Thank you!

Vita Trends

Feb 21, 2025  on Shopify

Christine is a great private supplier inside CJdropshipping even beter then many other private supplier outside of CJ, prices are great, comunication is good overal 5 stars

yeluxe

Feb 21, 2025  on Shopify

ve had an excellent experience with CJ Dropshipping, and I especially appreciate Zoey Zheng and Kaycee Chen outstanding service. She responds quickly, provides clear and helpful solutions, and ensures a smooth process every time. Thank you, Zoey Zheng and Kaycee Chen, for your professionalism and dedication

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