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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Celia Beauty Care

Apr 27, 2025  on Shopify

Doki is an awesome agent! Very helpful, thank you

Benvoro

Apr 26, 2025  on Shopify

Billy from the customer support helped me a lot, really good and quick to respond.

Luxen

Apr 26, 2025  on Shopify

I can find most of the products I need for my store. If help is needed my agent Alley is quick to respond and can solve the issue.

MYGLOOM

Apr 25, 2025  on Shopify

very Good support, i hope for good work in the future!

Novo Haus

Apr 25, 2025  on Shopify

CJ is key for dropshipping. I tried different dropshipping services before but they lack options or have to pay to have access to other products, pricing, customization or personal agent. With CJ you have access to a personal agent that will help you with everything. This gives me confidence in the service and that everything is going well. I have to appreciate Shiny Zhong, my personal agent for helping me out since the start and being available constantly for any issue.

Nouvachic

Apr 25, 2025  on Shopify

⭐⭐⭐⭐⭐ Fantastic experience with John from CJdropshipping! He provided outstanding support quick replies, clear communication, and efficient order handling. Thanks to him, everything went smoothly. Highly recommend his service!

Limawo

Apr 25, 2025  on Shopify

Sehr hilfreicher und guter Support! Es werden einem schnell die Fragen beantwortet und alles scheint sehr übersichtlich. Besonderen Dank an unseren Agenten Paradise.

What The Fur

Apr 25, 2025  on Shopify

April has been very helpful from the start. She was able to list a product and give me great price (although shipping was a bit tight), but overall i really liked the way she helped me. I'm looking to switch from Aliexpress to CJ so this is a great start!

ELITAI

Apr 25, 2025  on Shopify

Amazing service and professional support! We’ve been using the CJ app for our Shopify store and everything runs smoothly — from product sourcing to shipping. This time I received a big order from Germany, and Kaycee Chen went above and beyond to help me set everything up properly. Big thanks to Kaycee! Highly recommend CJ if you want reliable and friendly support for your store.

The Powerhouse

Apr 24, 2025  on Shopify

I am having the best experience with cj dropshipping. Im new to this and feel kinda dumb sometimes but billy shi explained everything step by step even with photos. I finally was able to pay for my product and have it listed correctly. I definitely feel more confident with doing this now because of his help.

All Season-Market

Apr 24, 2025  on Shopify

perfect service! quick and professional. Way to go Ken!! Definitely 5 stars!

Little Madu

Apr 24, 2025  on Shopify

Their customer service is unmatched! Paradise Zhong and Ken Yang were willing to go above and beyond to help me out and im glad to do business with them!

Sterling Coset

Apr 24, 2025  on Shopify

Absolutely excellent service! I’m truly impressed with the support I’ve received from CJdropshipping, especially from Aron Lee. He has been incredibly helpful, patient, and professional throughout the whole process. Every time I had a question or ran into a problem, Aron was there to assist me quickly and effectively. The customer service is outstanding — they don’t just answer your questions, they really support you and guide you step by step. You can feel that they care about your success and want you to grow. Thanks to Aron and the whole CJ team, I feel confident running my store. I can only recommend this service to anyone who is serious about dropshipping. Thank you Aron – you’re the best!

Caviron

Apr 23, 2025  on Shopify

Alan on CJ Dropshipping was very easy to deal with and effective. I give him 10/10 in customer service.

AkuLuxe

Apr 23, 2025  on Shopify

Amazing Experience with Isabella and Her Team! Isabella and her team were fantastic to work with. They were super helpful, professional, and always quick to respond. Everything went smoothly thanks to their hard work and attention to detail. I felt supported the whole way through. Highly recommend them!

Maison Velour

Apr 23, 2025  on Shopify

Maidie Tu has been an amazing resource and partner at CJ for me. Helping me to locate items and fulfill them in a timely manner.

pneumatape

Apr 23, 2025  on Shopify

5 Stars – An Invaluable Part of the Team Working with Isabella has been nothing short of exceptional. She’s organized, proactive, and incredibly reliable. Whether it’s managing orders or handling supplier communication, Isabella brings a level of professionalism and precision that gives me complete peace of mind. What sets her apart is her attention to detail and her ability to anticipate needs before they even arise. She keeps everything running smoothly behind the scenes, allowing me to focus on growing the business. Her communication is always clear, timely, and solution-oriented—even when things get complicated. I genuinely consider her an essential part of the operation, and I’m grateful every day to have her in my corner. If you’re looking for someone who can handle logistics and supplier relationships with excellence and grace, Isabella is the one.

M U T I N I

Apr 22, 2025  on Shopify

I would like to thank the CJdropshipping support team, especially Christine Yu, for their prompt and professional assistance. I had some issues with the automatic order placement, but Christine responded quickly and helped me complete it manually. Everything was done quickly, clearly, and with great customer care. Thank you very much for the excellent service!

Flauschiq

Apr 22, 2025  on Shopify

Great customer support! Responds immediately and provides all help I needed. Thanks to Enid Dong!

Black Sun Nova

Apr 22, 2025  on Shopify

Great service provide by Kaycee Chen. Thank you.

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