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Customer reviews: T Lab ‑ AI Language Translate

Develop by Sherpas Design

Reviews (1,311)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

DogyMart

Jun 24, 2024  on Shopify

In a few words: AMAZING. FAST, CHEAP, CONVENIENT. I had an error in the Google search console. I wrote a message to support manager Lina. And it was not their fault, but Lina helped us to solve the problem. Thank you so much

AlphaVit

Jun 18, 2024  on Shopify

In my opinion (and I've tested some...) absolutely the best translation app there is. Way easier and quicker then the other apps around. Also the support, it's amazing!

Haukland - Photographer's Clothing

Jun 18, 2024  on Shopify

Great support, very quick and helpful!! For me the GemPages integration was most important, which works as I need it to. Although the the translation interface for GemPages content could be more intuitive and straightforward (can't always find the section I want to translate fast). Also really like the ability to "translate" images. Good price-performance ratio.

Hugoconti

Jun 04, 2024  on Shopify

I am thoroughly impressed with the quick and professional support I received from the support team. They responded promptly to my queries and provided clear, detailed solutions that resolved my issues efficiently. Their dedication to customer satisfaction is evident, and it has made my experience with the app truly exceptional. Highly recommend!

HomeFashion

May 31, 2024  on Shopify

Great support team. I'm a beginner in this domain, but this translation App is so intuitive and easy to use! 100% suggest this app!

Sanitis

May 24, 2024  on Shopify

Great support team. They could reply to you and try to solve any of your problems or give some more opportunities with individual ask. Beautiful app whith lot of opportuneties to improve you shopify store. Realy helps when you are selling on internation markets. Makes life much more esyer. And for more, best price on a market of all translation app.

brinno-mkt

May 17, 2024  on Shopify

Despite some hiccups during our translation on very specific yet trivial stuff, the customer service did their best to try to fix any problems. Super satisfied with the result!

Libréa

Apr 24, 2024  on Shopify

Application assez simple d'utilisation et efficace même si nous n'avons pas encore checké toutes les traductions pour vérifier certains mots ainsi que le sens des phrases.

FORAJIDOS

Apr 19, 2024  on Shopify

Una aplicación brutal y muy completa. Es súper intuitiva, muy fácil de usar y con funciones que no he visto en ninguna otra app de traducción. Me ha ahorrado muchísimo tiempo con mi tienda.

seven peaks online

Apr 11, 2024  on Shopify

I tried different translate apps and I think this is the best, easy to use, very good customer service and it works very good

[ kutnakvadrat ]

Apr 05, 2024  on Shopify

As an avid user of the T lab AI Language Translation Shopify app, I can confidently say it's a game-changer for any e-commerce business. From its intuitive interface to its impeccable translation accuracy, this app exceeds expectations on every front. First and foremost, the ease of use is remarkable. Installation is a breeze, and the user-friendly interface makes navigating the app effortless. Moreover, the app's customization options allow me to tailor translations to suit my brand's unique voice and style. Whether it's product descriptions, checkout pages, or promotional banners, I have full control over how my content is presented in different languages. The customer support provided by the T lab team is also worth mentioning. They are responsive, knowledgeable, and genuinely committed to helping their users succeed. Any questions or concerns are addressed promptly, further enhancing the overall experience. In conclusion, if you're looking to expand your Shopify store's reach and cater to a global audience, look no further than the T lab AI Language Translation app. It's a must-have tool for any e-commerce business serious about scaling internationally. With its seamless integration, accurate translations, and stellar support, it's simply the best translation solution available for Shopify stores.

VARY FITS

Apr 03, 2024  on Shopify

They are really good partners. They are very good at solving problems and helping. I definitely recommend

Maj Accessories

Apr 02, 2024  on Shopify

Received great help with translating 3rd party app embeds - couldn't get any other apps to do it without having to buy a larger package. Lina responded quickly, and what took much of the day with the others, I could do with her in 5 minutes. Big up!

McEntee's Tea

Apr 02, 2024  on Shopify

Had a number of problems to resolve and Dimitar was happy to work through these issue with me and explain the detail so we were able to resolve the challanges and get the translations running well.. Great Job

Goats

Mar 29, 2024  on Shopify

What a great app and the team behind it is amazing. These guys are very helpful with questions and even helped me with some coding issues.

Ostenz

Mar 26, 2024  on Shopify

Very well built app and cheaper than the others. The customer service is always helpful and nice. Thanks to Lina who helped me resolved several issues I had. Definitely recommend!

Billimay

Mar 22, 2024  on Shopify

I'm starting to use T-lab and needed help from T-Lab support for several questions I had. Todor helped me and provided all answer to my questions, very helpful! Very good support!

Vintage Sewing Pattern Company

Mar 21, 2024  on Shopify

When I have had an issue with a particular translation or formatting I have had a 5* response from the T Lab Support Team (Dimitar, Todor and Lina). In fact I have never had better support from any other service and I can't recommend the team highly enough.

Kindi

Mar 19, 2024  on Shopify

Installed the app and it works perfectly! Very easy to use and navigate. The customer service is incredible, very responsive and professional. Thank you guys for the great work!

Abysm Internal

Jan 18, 2024  on Shopify

I give 5 stars because the developers do try their best, the customer service is fast, kind, patient and helpful and the Pros, which are that the app works generally beautifully as far as I can tell and it's reasonably priced. But not everything is peachy and rosy, the Cons mostly revolve around Judge.me, this may be more the fault of Judge.me than T Lab, but as it may.. reviews have to be manually updated PER LANGUAGE every time you receive new ones, and just as bad, if you use "review grouping" in Judge.me as I do, the system is going to multiply however few reviews you have into thousands, meaning that translating only around 350 shop-wide reviews ends up taking around 20 hours, per language. Still, I tried quite a few of the most popular translation apps before this one, and this one so far balances price, quality and usability the best. I'm staying :)

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