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Customer reviews: T Lab ‑ AI Language Translate

Develop by Sherpas Design

Reviews (881)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Gardenflare

Apr 25, 2025  on Shopify

The onboarding process with Marina was excellent! She was very helpful, quick to respond, and explained everything clearly. I especially appreciated how she structured the steps so well – it really made getting started with T Lab easy and smooth. Thank you for the great support!

COSLINE Cosmetics

Apr 22, 2025  on Shopify

I had a great experience with the T Lab support team. They responded quickly and took the time to thoroughly look into my issue after I provided some feedback. I really appreciated how they followed up and worked to resolve everything effectively. With the app, we found an easy solution to implement images with text in another language in our shop – in our case, from German to English. The communication was smooth and professional throughout. Highly recommend their service.

✦ SEOexpert.bg

Apr 14, 2025  on Shopify

❤️ Пиша това ревю на български към нашите хора, всички с които работим и предстои да вдигаме сайтове, и към всички българи, които с много труд се стараят да пробият на международния пазар - хора, ползваме този app за всички наши клиенти, за които правим SEO и онлайн магазини. Техническият екип и екипът от съпорта са на изключително високо ниво - пишете им за всичко, от което имате нужда на български и сами ще усетите тяхното приятното и пресонализирано отношение, което е рядкост и изключително ценно. Ако искате качествени преводи, супер добри функционалности и удобство - от сърце ви препоръчвам T-lab Нади Гилова Founder & CEO SEOexpert

Narrative Platform

Apr 11, 2025  on Shopify

I had a great experience with their customer support team. They responded incredibly quickly and were extremely helpful throughout the entire process. It's rare to find such efficient and friendly service these days – I truly appreciate their dedication and professionalism! カスタマーサポートの対応がとても早くて素晴らしかったです。迅速かつ丁寧に対応していただき、本当に助かりました。ここまで親切でプロフェッショナルなサービスはなかなかないと思います。心から感謝しています!

Eko Krāsas

Apr 08, 2025  on Shopify

Absolutelly amazing product with excellent customer support. Their customer focus is something really special. I got a lot of trouble maintaining multiple languages manually, this app really addressed this.

KICA

Apr 07, 2025  on Shopify

Highly recommended! The support is very cooperative, helpful and responds fast! All team memebers from Stoycho to Marina are very helpful!

Black Focus

Apr 02, 2025  on Shopify

Really great app! Translation works super well and setup was easy. Support is super friendly an replies fast. Totally happy - perfect if you need a multilingual store!

Nattiluxe

Apr 02, 2025  on Shopify

It used to be good and we tried their new version. We were charged for a premium suscription and got a terrible translation to Swedish because it was "AI". our chat gtp makes better translations than this. The result was that it took longer time to fix all the trouble caused by the poor translation than translating everything manually. The customer service refunded half of the price, but it was still comparable to the price of a month suscription to chatgtp.

House of Kitchen

Apr 02, 2025  on Shopify

We've been using this translation app across five of our Shopify stores, and it has consistently exceeded our expectations. The app itself is user-friendly, reliable, and packed with features that make managing multiple languages effortless. It has significantly improved the customer experience on all our stores. On top of that, the support team is outstanding — always quick to respond and genuinely helpful whenever we need assistance. I highly recommend this app to anyone looking for a dependable translation solution for their Shopify store.

Schwartz's Deli

Mar 30, 2025  on Shopify

Amazing support. We had issues with some custom French translation in the theme and they were able to help us get them fixed. Highly recommend it! Merci!

360design

Mar 28, 2025  on Shopify

Really great way to translate your page. The automatic AI translation is a game changer. We are using the DeepL API and everything is working just fine so far. Big up for the support aswel, they answer questions and help with everything in a matter of seconds/minutes.

Junction Railwayana

Mar 21, 2025  on Shopify

Highly recommend the T Lab app! It’s incredibly straightforward and easy to use. What really sets it apart is the outstanding support team. They go above and beyond with detailed, thoughtful assistance whenever you need help. A brilliant app and excellent service all round!

Wallettio

Mar 20, 2025  on Shopify

I needed help with switching AI translate from one language to another and the customer support was quick and efficient with helping me solve the issue

ATLANTA Antriebssysteme GmbH

Mar 20, 2025  on Shopify

Nach anfänglichen kleinen Schwierigkeiten in der Nutzung, kommt man mit der Zeit sehr gut mit der App zurecht. Super schnelle Hilfe und Unterstützung von Seiten des Support-Teams.

Laboratoires üma

Mar 20, 2025  on Shopify

The best and most complete so far ! And we've tried a lot. The team is super active and very helpful.

Beacon Health Screening Centre

Mar 18, 2025  on Shopify

Previously, we used other third-party apps, but due to higher costs and limitations that required frequent upgrades, along with a negative impact on our SEO ranking (related to URL structure), we started looking for an alternative. I'm glad to have found T-Labs as a potential solution. We first tested the free version before upgrading to the paid package as a replacement for our previous apps. In terms of pricing and support, I find both aspects reasonable. A great advantage is that they even helped customize the language switcher location, and our Shopify SEO ranking improved (also related to the URL structure). As for support response times, it’s understandable that there may be some delays due to different time zones.

Maison Boanton

Mar 14, 2025  on Shopify

We had a great experience with the support team. They were responsive, professional, and went the extra mile to help us integrate the language switcher exactly as we needed. A big thank you to the team for their support.

Trone

Mar 10, 2025  on Shopify

The app is easy to use, thanks to the glossary the translations can be pretty accurate, but for some wording it needs to be reviewed manually. Their customer support is very reactive and helpful, it takes less than 10mn to solve any problem!

Grand Goldman

Mar 04, 2025  on Shopify

Easy to use and straightforward app for website content and product translation. Thanks to Dimitar and Todor from the support, always quick to provide a generous help and guidance.

AllyciaStore

Feb 24, 2025  on Shopify

The representative was exceptionally helpful in addressing my requests. She remained online until all my concerns were fully resolved, demonstrating professionalism, patience, and efficiency. Not only did she provide effective solutions, but she also went the extra mile by offering me a bonus on my plan. I truly appreciate her outstanding support and highly recommend this app!

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