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Customer reviews: T Lab ‑ AI Language Translate

Develop by Sherpas Design

Reviews (881)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Nattiluxe

Apr 02, 2025  on Shopify

It used to be good and we tried their new version. We were charged for a premium suscription and got a terrible translation to Swedish because it was "AI". our chat gtp makes better translations than this. The result was that it took longer time to fix all the trouble caused by the poor translation than translating everything manually. The customer service refunded half of the price, but it was still comparable to the price of a month suscription to chatgtp.

UFOHEATERS

Aug 09, 2024  on Shopify

It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets. Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.

MOOP MARKET

Jul 12, 2024  on Shopify

Terrible text translation in the last month/two. Before was much better. App cant translate easy texts.

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