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Customer reviews: T Lab ‑ AI Language Translate

Develop by Shopify

Reviews (906)

Overall rating
5

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

GetMacun

Jan 06, 2026  on Shopify

Exceptional app with outstanding support! Everything about this app is perfect - from the intuitive interface to the incredibly responsive support team. They truly care about their users and it shows in every interaction. The app works flawlessly and delivers exactly what it promises. Highly recommended! Thank you T Lab team!

Almburschen

Dec 30, 2025  on Shopify

Excellent support and quick resolution! The support team was very helpful and responsive. They clearly explained the limitations and provided an effective workaround for translating blog images using Custom Translations. They even increased our translation limit free of charge to support our needs. Really appreciate the professionalism and dedication. Highly recommended!

Secret Garden Plant Shop

Dec 26, 2025  on Shopify

The app itself is solid, and the support team has been excellent. We had a few minor issues, but everything was handled and resolved very well by the support team.

8849 Official Store

Dec 23, 2025  on Shopify

I used a highly-rated translation app for my new website 8849tech.com for half a year, but it slowed down my site speed drastically over time. Since switching to this app, translation is way faster, and I have full precision control over every language—exactly what we need as a top brand of rugged projector phones and tablets. After-sales support is also super responsive. I’m sticking with it long-term. This is a genuine review!

Secret Garden Plant Shop

Dec 22, 2025  on Shopify

The app itself is good, but the support is disappointing; whenever an issue comes up, you are redirected to Shopify support without a thorough check, only to be sent back again, and the loop continues.

Coloryourhair.nl

Dec 18, 2025  on Shopify

Using this app for years now and absolutely work perfect! And the few times I needed help, the support was fast, kind and fixed it perfectly. Definitely recommend it :)

NAPAO

Dec 16, 2025  on Shopify

This app offers excellent value for what it provides; we couldn’t find a better translation app. It has very good support and is easy to use. We have been using it for a short period, and everything has worked as expected.

Forest Grill

Nov 18, 2025  on Shopify

We used Weglot before switching to T-Lab, and the difference is huge. T-Lab works perfectly with our custom apps, and it even translates images and ALT text seamlessly. The support team is incredibly fast and always finds solutions, no matter how tricky the issue is. A truly reliable and powerful tool — we’re very happy we switched!

iFlight Europe

Nov 15, 2025  on Shopify

Game changer for complex shop translations in bulk! I used the more expensive Premium Account for the openAI API connection and chatgpt 4.1. Just had to add some context of my shop and products and all translations were just awesome, natural wording and no errors. The default AI model is slightly worse, so it depends on the shop quality you want to achieve, but this tool delivers.

Komforno

Nov 12, 2025  on Shopify

We’ve had a great experience with the support team! Dimitar has been incredibly helpful, responsive, and quick to resolve any issues we’ve had. We recommend this app, it’s reliable, easy to use, and backed by amazing support!

Revitalysse

Nov 07, 2025  on Shopify

Merci à Dimitar pour son professionnalisme, sa disponibilité et ses réponses précises et justes. Collaboration claire et efficace.

Petro Spare Industrial Limited

Nov 06, 2025  on Shopify

T-Lab is a perfect fit for my business. Our store has a large number of products, and compared with translation tools that charge per word, T-Lab offers a much more affordable and flexible solution. It saves me both time and cost while keeping translation quality very high. Highly recommended for anyone managing multilingual stores with many SKUs.

Le Jardin Retrouvé

Oct 29, 2025  on Shopify

The best translation app, the best service, and Stoycho is super nice and professional. I’ve tried so many of them — I’ll definitely stay here now. They’re not afraid to help, even if it means going beyond the limits of my current plan. Bless.

Ausgeknipst

Oct 20, 2025  on Shopify

I started using this App as my experience with Hextom was bad. Lots of bugs and Lags. This App is affordable, runs fluently and the customer support is very nice. If you have any questions, reach out to them, and they are pretty responsive. Recommend!

iFrame.pt

Oct 13, 2025  on Shopify

Stoycho just gave us one of the best customer support every! really happy with the team that helps us guarantee a good translations app!

Zenit Nutrition

Oct 13, 2025  on Shopify

Service clientèle excellent, quand j'ai eu des problématiques, ils m'ont aidé. Beaucoup de changements dans leur application pour s'ajuster à AI. C'est positif pour les entreprises, cependant la plateforme change et parfois on ne se retrouve plus dans les nouvelles fonctionnalités.

ComfoKidz

Oct 10, 2025  on Shopify

Support team is truly dedicated and always willing to help with any issue you may encounter. They go the extra mile to ensure clients are happy with their app experience. Quick responses, immediate actions taken to assist, and clear answers to all questions — excellent customer support overall.

ASTRADAVI

Oct 08, 2025  on Shopify

I have been using this translation app for a couple of years and never had any issue with it. Recently due to some internal changes with how Shopify are storing and displaying the product options values, I had some issues with the translations as some were missing these option values. I reached out online to Sherpas Design Team and they were super efficient in locating the issue and helping me fixing it. I am very happy with the app and service rendered by Stoycho and I definitely recommend this app for other merchants.

Alberenz

Oct 02, 2025  on Shopify

We were able to launch our store in over 10 extra languages in a matter of days which was outstanding. Also the support level is really good. Can only recommend!

EachMoment

Oct 01, 2025  on Shopify

Stoycho was really helpful, responsive and helped me sort my issue effectively! 10/10 service from him.

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