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Customer reviews: T Lab ‑ AI Language Translate

Develop by Sherpas Design

Reviews (1,311)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

J&JOY

Feb 20, 2025  on Shopify

This app is easy to use and allows us to translate even our transactionnals emails ! Customer service is very efficient too. We worked together for many years now ! Highly recommended.

Fvria

Feb 19, 2025  on Shopify

Very kind and efficient service team! I'm using T-lab for over a year now, and I am more than satisfied with!

OldCamsByJens

Feb 17, 2025  on Shopify

I've been using this app for many months now. It can take some time to get completely used to how it works but luckily the support is top notch. I have used the support chat over 30 times I believe and have been helped immensely by Stoycho and the other support members. I recommend this app for everyone who wants his/her website translated to many different languages. Once you get the hang of it it becomes really easy to use.

Wander Jewellery

Feb 14, 2025  on Shopify

Quick and helpful support. The app itself is quite straightforward and easy to use. I would recommend!

HVLP Spray Norge AS

Feb 12, 2025  on Shopify

Har benyttet denne applikasjonen bare en kort tid på plattformen Shopify. Appen fungerer bra selv på det rimeligste abonnementet. Har oversatt 4 språk i tillegg til standard engelsk og er godt fornøyd. Vurderer oppgradering ved behov. Anbefales. Mvh Vidar

Helvetus DE

Feb 12, 2025  on Shopify

Best app, great and responsive service from their support thanks to Stoycho for the assistance :) very professional

ArtByPino.com

Feb 10, 2025  on Shopify

It works well, is fast, and has responsive support. I changed the domain for my Mx market, and the URL redirection took place like magic without any intervention. Recommended.

FamilyBox.Store

Feb 07, 2025  on Shopify

Did you know that you can increase your traffic just by translating your current products? If your store serve audiences on different countries, or if you want to reach a larger audience by including an additional language, T Lab is your app. The interfase is really easy to understand and their pricing is fair, while other apps charge you by word, they charge by products, so you can control your cost more easily. I have been working with T Lab for more than a year and this app is absolutely great. And if you have any issues they always reply your requests on the chat or via email. I have used support 2 or 3 times and they always respond. Ai Translations also work great, just minor tweaks required here and there if you need to adapt some words, but overall works great.

BOMBEES

Feb 07, 2025  on Shopify

Moeilijk om bepaalde secties terug te vinden, en verschillende bugs na het vertalen van bepaalde inhoud, maar gelukkig een goed customer service team die snel hulp kan bieden!

Birdiejay

Feb 06, 2025  on Shopify

OH TODOR!!! They helped me with my 2 critical problems, and offered me solutions that worked like a charm. Excellent customer success, excellent app that offers a lot of features even in free plan.

OlioMezzabarba

Jan 29, 2025  on Shopify

App funzionalissima ed assistenza clienti top. La uso da alcuni anni ed era già ottima, con gli ultimi aggiornamenti è diventata se possibile ancora milgiore! La consiglio assolutamente!

Nature Madagascar

Jan 28, 2025  on Shopify

I definitely recommend it. I needed help for the translation app and the assistant helped me out very quickly with a solution in just few minutes. It's great! Thank you very much. Virna

Viola Beuscher

Jan 28, 2025  on Shopify

After the last update the app looks great and is way more efficient. The translations are working just as they should and i just had good conversations with the support. Absolutely convinced!

AR PRO Systems

Jan 23, 2025  on Shopify

Great app. Just installed 10 minutes ago and easily fixed my problem that gave me a big headache - needed to find a place that would translate my Judge.me reviews and widgets into different languages. Cost friendly and support was very supportive.

Pantera-Passion

Jan 12, 2025  on Shopify

High-quality application, satisfied with all the functions. I contacted the support department, they respond quickly and help with the settings

Avodah.Art - Avodah Consulting & Art AB

Jan 09, 2025  on Shopify

Great app. Even better support. After having some issues with recent changes. I found the support to be really great!

Ginkgo Market

Dec 26, 2024  on Shopify

I have worked with T Lab and the Sherpas Design team for an extremely long time now and both their app and team have been phenomenal. The app is intuitive and easy to use but the best part is their team. I have made many custom requests and asked plenty of questions about how to do things in the app and they have delivered on all my inquiries well.

MEXESS

Dec 26, 2024  on Shopify

I use this app for a years. Highly recommend it because: - functionality is excellent - the interface is easy to use - the support is excellent

Schouten Select Cameras & Accessories

Dec 17, 2024  on Shopify

Perfect app and even better customer service. Had some issues but after contacting via the chat they replied almost immediately. Issues (basically no issues but more questions how to do this and that) are solved and solutions which I asked for were offered immediately. Great app. Definitely a must go if you want to go internationally! AAA+++ rated

La Chouette Paris

Dec 12, 2024  on Shopify

The app is pretty great, looking forward to the updated version. Easy to use and quite efficient. Great support team!

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