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Customer reviews: T Lab ‑ AI Language Translate

Develop by Sherpas Design

Reviews (905)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Espresso Moda

Jun 16, 2025  on Shopify

What about the T-Lab app and Sherpas Design? Can I say that thanks to them we have been present in 9 European markets for two days? Who have guided me in this journey with kindness, availability and courtesy, helping me to solve all the small and big problems on translations? In Stoycho and the Company it represents, we found all this! The high technology that is addottata, allows in a store of clothing as ours, which has a continuous restocking of about one thousand articles, to have immediate translations with A.I. I recommend T-Lab to any online store that works in Dropshipping, with a high turnover of products and anyway, to all companies that want a top translator. Bravo Stoycho, good Sherpas Design.

SparkleSkin Korean Beauty Products Shop

Jun 13, 2025  on Shopify

I’ve been using this app to translate my Shopify store into multiple languages, and I couldn’t be happier with the results. At first, I thought something wasn’t working properly — but it turned out the app just needed a bit of time to load all the languages. Once everything was set, the translations were smooth, accurate, and professionally done. The support team, especially Marina, was incredibly responsive and helpful. They handled everything with patience and care, and made sure all my language settings were correctly implemented. I’m very satisfied with the app and highly recommend it to anyone looking to expand their store for international customers. Looking forward to continuing our collaboration! — Natallia

Luminoya

Jun 12, 2025  on Shopify

Absolutely outstanding! I’ve installed T-Lab AI Language Translate on several of my Shopify stores and it’s hands-down the best translation app I’ve tried. The automatic translations are spot-on right out of the box, yet every single string remains fully editable—so fine-tuning is effortless whenever I need it. I even managed to translate text coming from third-party apps thanks to the custom-translation feature, and the support team walked me through every step. Special shout-out to Dimitar, whose guidance was incredible—he answered all my questions, explained every setting, and made complex tasks feel simple. Another huge plus: I can upload language-specific images, so visitors always see perfectly localized graphics no matter which language they choose. In short, if you need a reliable, flexible, and truly powerful translation solution, T-Lab AI is the one. Five stars all the way!

Fantasy Nails

Jun 05, 2025  on Shopify

This app is great for translating all website content, both translatable content and texts that aren't defined as translatable. It allows custom translations for resources that don't exist in the backend. Furthermore, the support service is excellent; they are all professional and very friendly. Dimitar, in particular, offered us technical assistance and kindly and patiently answered all our questions.

Alpha Reproduction

Jun 04, 2025  on Shopify

T Lab is the only app that allows you to translate your Shopify store directly and cost-effectively, with unlimited translations for up to 15,000 products. It's a powerful tool for SEO, and I highly recommend it.

Powerlete

May 30, 2025  on Shopify

Great experience using Translation Lab. Excellent support who were quick to reply to any questions I had and were very knowledgable on the whole platform. Easy to use and does exactly what is needed to localise your store in all territories. Highly recommended.

Voomy

May 30, 2025  on Shopify

We are setting up a multilingual Shopify store from the Netherlands and chose T Lab to handle translations. Although we haven’t started translating yet, the setup process has been smooth and the support team, especially Marina and Stoycho, has been outstanding: fast, helpful, and clear. So far, a very promising start.

Etilik Wear

May 29, 2025  on Shopify

Support réactif, j'avais du mal à paramétrer les traductions mais ils m'ont répondu et aider et surtout très rapidement

Best

May 22, 2025  on Shopify

I have tried many translation apps, but I found this one to be perfect for my shop. When I had trouble translating a third-party app, the support staff, Ditar, quickly demonstrated his expertise and solved the problem. I felt very relieved to have such a talented and highly specialized person supporting me. I felt that I would be fine no matter what happened in the future. Thank you very much.

COSMART Creations

May 20, 2025  on Shopify

I am just starting my journey with T Lab. And right at the beginning needed help with a couple of things...1. customer service replied straight away. 2. Stoycho was super friendly and had a prompt answer on everything i asked (and i asked a lot:)) 3. He gave great advice on the "how to" 4. I felt like somebody cared! So - fantastic customer service...looking forward to work with the tool:)

Lash Glow

May 16, 2025  on Shopify

This app is a gamechanger, allowing us to localise in European markets with great speed. Support team is exceptional. Always ready to help and answer any questions with speed.

Balagan Vintage

May 14, 2025  on Shopify

Have been using this app for years now and I needed help today that required coding, their support team was very prompt and friendly Thank you Marina!

Vanesa Giaconi

May 13, 2025  on Shopify

Super helpful support team! I had some doubts about how to manually translate specific sections of my store, and Marina from the team helped me solve it in less than an hour. The app has worked great so far, and the human assistance made a big difference. Highly recommend it if you're building a multilingual Shopify site! :)

WeLead

May 09, 2025  on Shopify

Great Service, Quick support response, I got a response from the agent Marina and not only did he/she show me what I did wrong, but also fixed the blog page for me. Highly recommended.

Mydressline

May 08, 2025  on Shopify

Professional and amazing company to work with. Once of the best I have worked with from A-Z they take care of you so you dont have any issues.! VERY HIGHLY RECOMMENDED

Bondinage Latex

May 07, 2025  on Shopify

We have contacted the support team at T Lab twice now and on both occasions they replied almost instantly. Today Stoycho helped me resolve something within 10 minutes which I had been trying to do all morning. He is fast in responding and so helpful. This translation app is just excellent in every way.

Gardenflare

Apr 25, 2025  on Shopify

The onboarding process with Marina was excellent! She was very helpful, quick to respond, and explained everything clearly. I especially appreciated how she structured the steps so well – it really made getting started with T Lab easy and smooth. Thank you for the great support!

COSLINE Cosmetics

Apr 22, 2025  on Shopify

I had a great experience with the T Lab support team. They responded quickly and took the time to thoroughly look into my issue after I provided some feedback. I really appreciated how they followed up and worked to resolve everything effectively. With the app, we found an easy solution to implement images with text in another language in our shop – in our case, from German to English. The communication was smooth and professional throughout. Highly recommend their service.

✦ SEOexpert.bg

Apr 14, 2025  on Shopify

❤️ Пиша това ревю на български към нашите хора, всички с които работим и предстои да вдигаме сайтове, и към всички българи, които с много труд се стараят да пробият на международния пазар - хора, ползваме този app за всички наши клиенти, за които правим SEO и онлайн магазини. Техническият екип и екипът от съпорта са на изключително високо ниво - пишете им за всичко, от което имате нужда на български и сами ще усетите тяхното приятното и пресонализирано отношение, което е рядкост и изключително ценно. Ако искате качествени преводи, супер добри функционалности и удобство - от сърце ви препоръчвам T-lab Нади Гилова Founder & CEO SEOexpert

Narrative Platform

Apr 11, 2025  on Shopify

I had a great experience with their customer support team. They responded incredibly quickly and were extremely helpful throughout the entire process. It's rare to find such efficient and friendly service these days – I truly appreciate their dedication and professionalism! カスタマーサポートの対応がとても早くて素晴らしかったです。迅速かつ丁寧に対応していただき、本当に助かりました。ここまで親切でプロフェッショナルなサービスはなかなかないと思います。心から感謝しています!

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