Shopify Claims portal apps 2025

Navidium Shipping Protection

$29.99-$99.99 / Month

9.1

324 Reviews

Inhouse shipping insurance or shipping protection alternative. Show more

Navidium Shipping Protection is an innovative self-service platform that empowers businesses to establish a self-funded shipping protection plan, allowing direct management of customer claims without the need for traditional insurance providers. By enabling businesses to retain 100% of collected shipping protection fees, Navidium turns potential shipping costs into a profitable revenue stream. The app supports upselling digital products during cart checkout, including subscriptions, providing opportunities to increase sales and enhance customer satisfaction. With comprehensive features like a robust claims portal, detailed reporting, and flexible pricing controls, businesses can efficiently handle claims and offer one-click refunds or reorders. Navidium seamlessly integrates with popular platforms such as Recharge, Rebuy, Bold, and more, facilitating easy adoption and increased conversion rates. Ultimately, Navidium helps offset the costs of lost or damaged shipments while providing a strategic advantage in customer service and profitability.

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Claims management

1-click refunds/reorders

Self-service platform

Upsell integration

Digital product upsells

Control on pricing

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Automating Courier Claims

Claim Offer

Automated claims for lost shipments; save time and recover funds. Show more

Automating Courier Claims is an innovative app designed to simplify and streamline the often tedious process of filing claims for lost or damaged shipments with couriers. By harnessing the power of AI, Claimit's platform automates this process, saving businesses valuable time and money, and allowing them to concentrate on growth and other core activities. The app operates on a performance-based model, emphasizing successful recovery of credits owed to users, thereby enhancing their bottom line. With advanced analytics, users can make informed, data-driven decisions to optimize their shipping operations. The user-friendly interface enables seamless management of all claims from a single dashboard, and for Shopify store owners, raising a claim is as simple as clicking a button. Ultimately, Automating Courier Claims empowers businesses to recover lost revenue effectively and effortlessly.

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Single dashboard management

Shopify store integration

Advanced analytics insights

Automated claims processing

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My Product Registration

$15 / Month

9.1

79 Reviews

Claim Offer

Product and Warranty registrations, Claims and form builder Show more

My Product Registration is an innovative app designed to enhance your customer service experience by managing product registration and warranty services efficiently. This comprehensive tool helps you build stronger after-purchase relationships, ensuring that your customers receive excellent post-purchase support that can result in repeat orders and valuable referrals. With a user-friendly interface, the app offers ready-to-use product registration features that require no initial configuration, allowing businesses to get started immediately. Its customizable drag-and-drop form builder enables you to create multiple forms tailored to various needs, seamlessly integrating registrations and claims management. Additionally, the app provides effortless serial number management, helping you keep track of products and services with ease. Enhance customer satisfaction and grow your business with My Product Registration by delivering exceptional after-purchase support.

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Product registration

Warranty registrations

Claims processing

Drag-and-drop form builder

Multiple forms creation

Registrations and claims integration

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Parcel Protect

8.2

4 Reviews

Claim Offer

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.

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Theft protection

Claims management

Damage coverage

Loss coverage

Transaction integration

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Return Helper: Return Centre

8.2

11 Reviews

Unlock Deals

Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.

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Automated returns

Smart return rules

Carrier integrations

Branded portal

Return label generation

Multi-language emails

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Magic: Exchanges and Returns

Claim Offer

Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.

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Store credit options

Real-time tracking

Custom return reasons

Encourage exchanges

Purchase during returns

Virtual inspection

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Code Returns & Exchanges

$50-$300 / Month

(1.7/5)

3 Reviews

Claim Offer

Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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GoBolt Merchant Portal ‑ STG

Claim Offer

Merchants can manage orders, inventory, shipments and returns Show more

The GoBolt Merchant Portal – STG is a comprehensive logistics management tool designed with the end-shopper’s experience in mind. This app provides merchants with intuitive dashboards that offer real-time insights into their logistics operations, spanning GoBolt's extensive fulfillment and delivery network in 10 major metropolitan areas across the U.S. and Canada. These features enable businesses to boost customer service levels, make faster decisions, and enhance operational efficiency. By integrating seamlessly with third-party e-commerce platforms and offering bidirectional data synchronization, the portal ensures smooth data flow and management. Merchants can track orders at every stage of the fulfillment process, leverage various shipping options, and fulfill orders from multiple locations to ensure speed and efficiency. Additionally, proactive notifications help address low inventory and order errors, ensuring a streamlined logistics operation.

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Returns management

Inventory tracking

Real-time data

Manage orders

Timely notifications

Shipment management

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GoBolt Merchant Portal

8.2

1 Reviews

Claim Offer

Merchants can manage orders, inventory, shipments and returns Show more

Second Closet for Business, powered by the GoBolt Merchant Portal, is designed to enhance the logistics management of businesses with the end-shopper in mind. It provides merchants with intuitive dashboards that enable real-time visibility into their logistics operations across major metropolitan areas in the U.S. and Canada. Merchants can seamlessly integrate with third-party ecommerce platforms, allowing for bidirectional data synchronization. This integration aids in monitoring orders across all stages of the fulfillment process, offering a range of optimized shipping options. The app promotes operational efficiency by facilitating fulfillment from multiple locations and provides timely notifications to proactively address low inventory and order errors. By delivering increased visibility and control, it empowers merchants to elevate their customer service and make faster, more informed decisions.

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Multi-location fulfillment

Third-party integration

Real-time dashboards

Order monitoring

Multiple shipping options

Timely notifications

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B: B2B Quick Order & Quotes

$10-$25 / Month

8.6

151 Reviews

Claim Offer

Add B2B portal to quick order, quote, net terms for your store Show more

BSS: B2B Portal, Quote, Net 30 is a robust Shopify app designed to enhance the efficiency of B2B transactions. It streamlines bulk ordering and quote management, providing a seamless experience through an intuitive customer portal. The app features a quick order function that accelerates purchasing, significantly improving the user experience for businesses. Flexible net terms allow for payments to be made within a specified time frame, catering to various financial needs. Personalized interactions are facilitated through the app’s sales rep feature, fostering stronger business relationships. Additionally, the app supports the creation and management of company accounts, allowing admins to oversee sub-users. Enhanced features such as re-order options, multiple variant orders, and bundle kits further optimize the B2B sales process.

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Quick order

Quote management

Net terms integration

Customer portal

Sales rep personalization

Bulk ordering

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InsureShield Package Protect

6.3

57 Reviews

Claim Offer

All carrier shipping protection including at checkout Show more

InsureShield Package Protect offers comprehensive, pay-as-you-go coverage for a variety of shipping mishaps including damage, loss, and porch piracy. This app allows businesses to set up flexible rules to automatically protect their shipments, either by specific value, SKU, or geographic location. Customers can choose to protect their orders at checkout, or businesses can elect coverage on their behalf if they opt out. With a user-friendly online portal, tracking claims and managing payments is simple, and most claims are resolved within just a few days. The app enhances customer satisfaction by enabling quick refunds and reorders thanks to fast claim payments. Dedicated support ensures any questions regarding shipping protection and claims are swiftly addressed, providing peace of mind for both businesses and their customers.

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Multi-carrier coverage

Checkout cart protection

Fast claim payments

Automated coverage rules

24/7 claim tracking

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WeClaim: Warranty Upsells

7.4

9 Reviews

Claim Offer

Sell your own warranties. Profit goes directly to you!

Checkout integration

Analytics dashboard

Claim management

Warranty upsell

Self-insured claims

Install App

Propair ‑ Extended Warranty

(1/5)

1 Reviews

Claim Offer

Manage orders, get profits with custom furniture warranties. Show more

Propair ‑ Furniture Warranty is a specialized app designed by experienced furniture sellers to streamline the often complex and costly process of handling warranty claims. After selling millions of pieces of furniture online and encountering numerous challenges with warranty claims and damaged items, the creators developed Propair to address these pain points efficiently. The app offers a perfected approach that not only enhances customer satisfaction but also transforms warranty claims from a financial drain into a potential revenue stream. Furniture businesses can opt to manage claims independently using Propair’s tools or leverage the app's services to manage claims on their behalf. It provides complete control over warranty packages, allowing businesses to tailor them to their specific needs. Propair empowers furniture sellers with the necessary tools to handle post-sale support seamlessly, ultimately improving both customer relationships and the bottom line.

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Manage orders

Custom warranties

Handle claims

Control packages

Install App

Anansi Shipping Insurance

6.1

3 Reviews

Claim Offer

Multi-Courier Shipping Protection: Loss and Damage Show more

Anansi Shipping Insurance is designed to streamline the insurance process for those dealing with lost or damaged parcels, offering an efficient, automated claims system that settles within 72 hours. This app ensures that your revenue stays protected, even when shipments don’t go as planned, by providing comprehensive coverage against loss and damage with all major couriers. Unlike traditional insurance providers, Anansi reimburses up to the full retail value of the items, maximizing your compensation. Users benefit from the flexibility to pause or adjust their coverage instantly with no upfront premiums required. With parcel coverage up to £25,000 each and fair claims settlements backed by FCA-approved and trusted global insurers, Anansi puts you in control by allowing you to set the retail values of the parcels you wish to insure. Free up your team's time with Anansi's automatic loss claims and ensure financial protection with this comprehensive shipping insurance solution.

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Automated claims

Full retail coverage

Multi-courier support

Adjustable coverage

Comprehensive cover

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PackagePal Shipping Protection

$29.99-$99.99 / Month

8.2

1 Reviews

Claim Offer

Add incremental revenue to orders and protect your customers. Show more

PackagePal Shipping Protection is an innovative app designed to empower businesses to manage shipping protection internally. Unlike traditional insurance providers, PackagePal seamlessly integrates into your checkout process as an upsell widget, allowing you to generate incremental revenue specifically to handle shipping claims. This unique model ensures that any leftover funds from resolved claims go directly into your pocket. With PackagePal, you have the flexibility to customize protection plans with variable or ranged pricing to suit your business needs. Our white-glove service ensures seamless installation of the widget on your checkout page, providing a hassle-free setup experience. Additionally, the app offers quick-action tools for resolving claims, such as one-click refunds and reorders, enhancing your efficiency. Compatible with any cart platform, including Rebuy and Upcart, PackagePal ensures a smooth integration process and improved customer experience.

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Cart integration

Quick reorders

Instant refunds

Widget installation

In-house shipping protection

Checkout upsell widget

Install App

Worry-Free Delivery

9.1

5 Reviews

Claim Offer

Enhance customer confidence with automated package protection and seamless claims resolution. Show more

Worry-Free Delivery is designed to enhance the shopping experience by providing comprehensive package protection that boosts conversion rates and customer satisfaction. With delivery guarantees, merchants can transform their post-purchase process, reducing shipping complaints and support workloads. Seel’s order protection offers a seamless integration that automates coverage for loss and damage, ensuring quick refunds for eligible claims. Merchants benefit from a hands-free claims resolution system, real-time insights, and a customer-friendly claims portal, all of which help build trust and drive repeat purchases. The app is perfect for merchants aiming to increase customer confidence, decrease shipping-related support issues, and safeguard revenue from lost or damaged orders. Getting started is simple, allowing merchants to join thousands already offering peace of mind with Seel protection through a straightforward setup process.

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Automated package protection

Seamless claims resolution

Real-time insights dashboard

Add to Site

Shipping Protection Upsell

Claim Offer

"Customize shipping protection; manage claims easily; keep protection fees."

Install App

Return Prime: Return → Revenue

$19.99-$149.99 / Month

9.4

798 Reviews

Claim Offer

Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

Install App

Customer Account Pro : MT

$8-$20 / Month

7.1

74 Reviews

Claim Offer

Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

Install App

Loop Subscriptions

$99-$399 / Month

9.3

446 Reviews

Claim Offer

Subscriptions app to recharge LTV with bundle builder & box Show more

Loop Subscriptions is a versatile and fully customizable app designed for Shopify users, developed with input from the Direct-to-Consumer (DTC) community using the Polaris theme. It offers over 200 widget design styling options, enabling businesses to create a unique and engaging subscription experience. The app enhances the customer journey with gamified elements like automated discounts, rewards, trials, and gifts, and incorporates social media videos and exit surveys to minimize cancellation rates. It simplifies subscription inventory management, operations, and bundle creation, catering specifically to D2C brands with preset bundle options. Loop Subscriptions offers a no-code subscriber journey builder and a mobile-first, self-service customer portal to optimize user experience. A free white-glove migration service is also available for businesses switching from other subscription platforms. The app includes comprehensive retention tools such as exit surveys, discount strategies, and an inbuilt smart dunning management solution to avoid card payment failures.

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Smart dunning management

Bundle builder

Customizable subscriptions

Gamified experience

Mobile-first portal

No-code journey builder

Install App

Shopify Claims portal apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Navidium Shipping Protection

Automating Courier Claims

My Product Registration

Parcel Protect

Return Helper: Return Centre

Magic: Exchanges and Returns

Code Returns & Exchanges

GoBolt Merchant Portal ‑ STG

GoBolt Merchant Portal

B: B2B Quick Order & Quotes

InsureShield Package Protect

WeClaim: Warranty Upsells

Propair ‑ Extended Warranty

Anansi Shipping Insurance

PackagePal Shipping Protection

Worry-Free Delivery

Shipping Protection Upsell

Return Prime: Return → Revenue

Customer Account Pro : MT

Loop Subscriptions