Epicor Prophet 21 (P21) Customer Portal by Silk Commerce

Develop by silkcommerce.com

Free plan available

Streamline eCommerce management with Epicor P21's seamless customer data integration.

Order management

Data integration

User experience

Invoice consolidation

About Epicor Prophet 21 (P21) Customer Portal by Silk Commerce

Launched Dec 07, 2023

Built by silkcommerce.com

Support Portal Tutorial Document

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Description

Revolutionize management of your eCommerce store with Silk’s all-new Epicor Prophet 21 (P21) Customer Portal app for BigCommerce.

Revolutionize management of your eCommerce store with Silk's all-new Epicor Prophet 21 (P21) Customer Portal app for BigCommerce. This robust app pulls data from a business's ERP system to accurately populate your customer information.

Customers can now easily locate information with the consolidation of invoice and order data into a singular app. This all-in-one app equipped with a suite of innovative features significantly elevates the user experience, making it the ultimate BigCommerce solution.

Pros

Seamless integration with Epicor P21 ERP system, ensuring accurate customer data.
Consolidates invoice and order data, making it easier for customers to access information.
Elevates the user experience by providing an all-in-one solution for eCommerce management.
Specifically designed for BigCommerce, enhancing its capabilities for users of this platform.
Innovative features aimed at streamlining management and improving efficiency.

Cons

Limited to users of Epicor P21 and BigCommerce, restricting accessibility for other eCommerce and ERP platforms.
Potential complexity in initial setup and configuration, especially for businesses without specialized IT staff.
Dependence on the app's integration capabilities may lead to issues if system updates are not maintained.
User reviews might be limited or influenced by the app’s specific target audience, lacking broader market feedback.