Taranker.Com Logo
Shopify Checkout Blocks logo

Customer reviews: Shopify Checkout Blocks

Develop by Shopify

Reviews (104)

Overall rating
3.8

What Merchants Think

Merchants generally find "Checkout Blocks" to be a useful tool for customizing their checkout process. However, feedback is mixed, with some praising its functionality and ease of use while others express dissatisfaction due to pricing and support concerns. Many acknowledge the app's potential to enhance the checkout experience, though limited access under the basic plan poses challenges, especially for smaller businesses.

Key Strengths

  • Highly customizable blocks, allowing for personalized checkout experiences.
  • Easy implementation and straightforward user interface.
  • Supports specific use cases like hiding payment options and customizing Thank You pages.
  • Receives praises for excellent and responsive customer support from certain users.
  • Effective in handling geolocation rules and content display rules for discount codes.

Common Concerns

  • The cost of the app is considered high, particularly for small businesses.
  • Very limited features under the basic plan, necessitating premium subscriptions for full functionality.
  • Placement of blocks can be inconsistent, depending on user login status.
  • Criticism for lack of adequate support, particularly since Shopify owns the app.
  • Specific limitations noted, such as the inability to exclude certain days in a date picker.

Final Thoughts

Overall, "Checkout Blocks" provides a robust solution for enhancing the checkout process with a variety of customizable options. While many users appreciate its functionality, the high cost and limited support options present significant barriers. The app holds promise and may gain wider appeal if these concerns are addressed, especially by offering more accessible pricing tiers for small businesses.

Tile.co.uk

Jul 25, 2024  on Shopify

Its a good start, but I'm hoping it expands and becomes better with more features. I currently have a date picker that I can't exclude disabled days as lead days, so as soon as it gets to Thursday customers are able to selected Monday when it should be Tuesday or later as I have excluded weekends as delivery days but no way to exclude as a lead day. I assume this will also not work for blackout days. I would of talked directly to the app developers but there is no dedicated contact service for the app but the generic shopify help, who, when I explained I wanted to add function to a checkout block dynamic content block, wrote a reply ignoring the app and included liquid code which I have no way of deploying as I have no access to the checkout code.

Motion RC

Jun 30, 2024  on Shopify

BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.

Filler Lux™

Apr 21, 2024  on Shopify

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.

A-ZDarts

Mar 28, 2024  on Shopify

Pretty versatile tool - provides the option for deeper customization for the tech-savvy but remains entirely straightforward for the average person. Customer support is great and knowledgeable. Only downside is the price-tag being a bit unreasonable for most merchants.

PIERCE

Mar 26, 2024  on Shopify

This is a great app! It has helped us make sure customers have the information they need at checkout time. Thank you for the time you've put into making a great app.

BOMBERG

Dec 01, 2023  on Shopify

If you want to easily customize your checkout, regardless of your coding knowledge, this app is all you need! Want upsells, special messages, reminders and more? Look no further, Gil has created an app that will soon be in every store! Highly recommend

Trelino® Composting Toilets

Nov 27, 2023  on Shopify

This app is great. We especially love it because of it's display rules around discount codes in the checkout, as we do a lot with it and couldn't find it in in any other app. Additionally, the support ist next level. Gil ist super nice and helpful. Big recommendation! Best regards from Germany :)

Chin Mounts

Nov 20, 2023  on Shopify

Gil has amazing customer support and is always there to help you. The app is super easy to use and generates enough review to cover the costs.

Daybreak

Nov 16, 2023  on Shopify

Excellent app with a ton of features for a very reasonable price. The team is incredibly fast with any support issues and great to work with. We're using it to add fields to checkout and customize the Thank You/Order Status pages. A must-have with Shopify's sunsetting of checkout.liquid

Leaf Shave

Nov 12, 2023  on Shopify

Really pleased with Checkout Blocks so far! It's been a couple months and I know I'm just scratching the surface. But it's already paid for itself, such an easy decision to make. Highly recommend and after I get even deeper into this, I hope I update this review with further high recommendations. - Adam

Scroll to Top