Not a lot of functionality without paying

The app was bought by shopify and then functionality was completely removed... plus the liquid logic does NOT work. We're talking about simple if statements, you can't even write a single rule even copying and pasting their examples in their "documentation". This was a huge bait and switch, just look elsewhere.

Many customers have expressed frustration with the complexity and clutter of checkout pages, particularly when customizations are not implemented carefully.

With the basic plan, you're only able to add blocks to the thank you and order status pages, which feels pretty limited. This app has a lot of potential to improve the checkout experience, but it seems like it's only available to businesses that are already successful. So sad, I will stick to the legacy.

With the basic plan you can only add blocks to the thank you and order status page = basically useless Why are you making life so damn hard for small businesses? This would be such a cool and important app to improve the conversation in the checkout, but you only make it available for the shops that have already "made it" I'm sure there is a better freemium setup that you could have choosen. Even a small fee would be fine.

$2300 to be able to edit the checkout page is absurd. Very limited features unless you have a Shopify Plus plan.

I need to have the Plus plan and pay over 2 300 $ per month to be able to edit the check out page. The place for up sales. Most people skip the cart, where we can ad stuff. Why is it only free to edit thank you page and order status page? As a very small company it's so important with every cent saved and added in up sales. Please make it possible to edit check out even as a small shop owner. I already pay for so many apps for features that should be basic in Shopify.

You can add only 1 geolocation ruleset group for the address block. Are you even serious? What an absolute junk.

BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.