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Customer reviews: Shopify Checkout Blocks

Develop by Shopify

Reviews (78)

Overall rating
3.7

What Merchants Think

Merchants generally find "Checkout Blocks" to be a useful tool for customizing their checkout process. However, feedback is mixed, with some praising its functionality and ease of use while others express dissatisfaction due to pricing and support concerns. Many acknowledge the app's potential to enhance the checkout experience, though limited access under the basic plan poses challenges, especially for smaller businesses.

Key Strengths

  • Highly customizable blocks, allowing for personalized checkout experiences.
  • Easy implementation and straightforward user interface.
  • Supports specific use cases like hiding payment options and customizing Thank You pages.
  • Receives praises for excellent and responsive customer support from certain users.
  • Effective in handling geolocation rules and content display rules for discount codes.

Common Concerns

  • The cost of the app is considered high, particularly for small businesses.
  • Very limited features under the basic plan, necessitating premium subscriptions for full functionality.
  • Placement of blocks can be inconsistent, depending on user login status.
  • Criticism for lack of adequate support, particularly since Shopify owns the app.
  • Specific limitations noted, such as the inability to exclude certain days in a date picker.

Final Thoughts

Overall, "Checkout Blocks" provides a robust solution for enhancing the checkout process with a variety of customizable options. While many users appreciate its functionality, the high cost and limited support options present significant barriers. The app holds promise and may gain wider appeal if these concerns are addressed, especially by offering more accessible pricing tiers for small businesses.

gfl_development

Mar 16, 2025  on Shopify

It is OK, but like every other Free Shopify app, it is just OK. Never bother with Free Shopify apps, because you will always be disappointed!

Built for Athletes™

Feb 18, 2025  on Shopify

Product is good, however features keep being removed. It's free for plus merchants now, but if you want to add free gifts to checkout, you have to pay $200/mo. In that latest update, they even removed adding items to checkout (which we used to add a free item with a discount code). Also no compatability with Global-E Shopify Markets, had issues with discount code blocks not triggering and was told to talk to Global-E by shopify support.

Kailo Pain Patch | Gokailo.com

Feb 12, 2025  on Shopify

The blocks do not remain in the placement where you set them. They seem to jump around to different locations, depending on log-in status, for example.

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