It is OK, but like every other Free Shopify app, it is just OK. Never bother with Free Shopify apps, because you will always be disappointed!

Customisation is great, though it could do with more extensibility in scope and also in the amount of blocks you can utilise easily. Other than that it really helps reduce some of the Shopify limitations that are otherwise painful.

Product is good, however features keep being removed. It's free for plus merchants now, but if you want to add free gifts to checkout, you have to pay $200/mo. In that latest update, they even removed adding items to checkout (which we used to add a free item with a discount code). Also no compatability with Global-E Shopify Markets, had issues with discount code blocks not triggering and was told to talk to Global-E by shopify support.

The app was bought by shopify and then functionality was completely removed... plus the liquid logic does NOT work. We're talking about simple if statements, you can't even write a single rule even copying and pasting their examples in their "documentation". This was a huge bait and switch, just look elsewhere.

Many customers have expressed frustration with the complexity and clutter of checkout pages, particularly when customizations are not implemented carefully.

The blocks do not remain in the placement where you set them. They seem to jump around to different locations, depending on log-in status, for example.

With the basic plan, you're only able to add blocks to the thank you and order status pages, which feels pretty limited. This app has a lot of potential to improve the checkout experience, but it seems like it's only available to businesses that are already successful. So sad, I will stick to the legacy.

With the basic plan you can only add blocks to the thank you and order status page = basically useless Why are you making life so damn hard for small businesses? This would be such a cool and important app to improve the conversation in the checkout, but you only make it available for the shops that have already "made it" I'm sure there is a better freemium setup that you could have choosen. Even a small fee would be fine.

$2300 to be able to edit the checkout page is absurd. Very limited features unless you have a Shopify Plus plan.

I need to have the Plus plan and pay over 2 300 $ per month to be able to edit the check out page. The place for up sales. Most people skip the cart, where we can ad stuff. Why is it only free to edit thank you page and order status page? As a very small company it's so important with every cent saved and added in up sales. Please make it possible to edit check out even as a small shop owner. I already pay for so many apps for features that should be basic in Shopify.

Great to be able to customize the Thank you page with these content blocks that can even handle links back to specific pages on my site for customer support. Just what I needed. Thanks! BuyExcelTemplates.com

You can add only 1 geolocation ruleset group for the address block. Are you even serious? What an absolute junk.

KraZy - less than 5minutes from download to completed action. Been wasting time & money on a dev team to block PO box address etc Hit Shopify support - "Thats easy down load this APP, here are the steps" BooM Done - So stoked & so frustrated hadnt checked the APP store first YEARS ago! #faark!

Works far better than similar plugins! Seamless implementation and simple interface. I would say it would be nice to have some better explanation of how the customizations which are dependent on things like the exact name of a shipping method work, it still seems a little nebulous but eventually I was able to make it do what I wanted.

It's refreshing to use an app that actually has a clean user interface, so you don't need instructions on how to use it. We use it to hide the Cash on delivery payment option for some countries and when certain items are present in the cart. The app works perfectly for us. In contrast to all the other crap we tried to use and gave up.

Its a good start, but I'm hoping it expands and becomes better with more features. I currently have a date picker that I can't exclude disabled days as lead days, so as soon as it gets to Thursday customers are able to selected Monday when it should be Tuesday or later as I have excluded weekends as delivery days but no way to exclude as a lead day. I assume this will also not work for blackout days. I would of talked directly to the app developers but there is no dedicated contact service for the app but the generic shopify help, who, when I explained I wanted to add function to a checkout block dynamic content block, wrote a reply ignoring the app and included liquid code which I have no way of deploying as I have no access to the checkout code.

BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.

Pretty versatile tool - provides the option for deeper customization for the tech-savvy but remains entirely straightforward for the average person. Customer support is great and knowledgeable. Only downside is the price-tag being a bit unreasonable for most merchants.

This is a great app! It has helped us make sure customers have the information they need at checkout time. Thank you for the time you've put into making a great app.