Chative ‑ Live chat & Chatbot

Develop by Chative

$10-$25

/ Month

Free plan available 14 Days Free Trial

Build premium live chat experience for your leads

Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

Direct sales

Personalized service

About Chative ‑ Live chat & Chatbot

Launched May 30, 2022

Built by Chative

Email :

business@chative.io

Address

113B JALAN BESAR, Singapore, Singapore, 208833, SG

Website Support Portal Privacy policy Tutorial FAQ

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Description

Chat & sell directly on your store with the assistance of AI and automation.

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more

Unify all conversations, customers, orders, and product catalogues.
Access complete customer context, order history, and activity details.
Enable direct sales via everyday messaging apps, converting visitors into leads.
Ensure timely, personalized customer service and increase productivity.

Pros

Unlimited channels and messages, accommodating extensive communication needs
Availability of mobile apps on iOS and Android for seamless on-the-go usage
24/7 in-app support for all users ensures timely help and reliability
AI customer service solution adapts to any business with easy setup
Unified platform for conversations, customers, orders, and product catalogues
Access to complete customer context, order history, and activity details
Enables direct sales via everyday messaging apps, enhancing lead conversion
Ensures timely, personalized customer service, increasing productivity

Cons

AI solutions might require initial training to optimize responses
Users may face occasional bugs or technical issues requiring support
Customization options could be limited compared to specialized solutions

Top Helpful Reviews

Cửa hàng của tôi

Feb 05, 2024 on Shopify

Love the app; simple to use and great function. The workflow automation is helpful and easy to set up. The support was really quick and real time

Thanhphat store

Jan 30, 2024 on Shopify

Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa

TGN

Jan 19, 2024 on Shopify

so far so good. Simple set up and way easier to use than other ones I’ve tried. 5 star for the support team, they got back to me right away. Highly recommended

My Store

Jan 18, 2024 on Shopify

Excellent customer service. Every time I have a problem, I open send live messages to them and quickly get someone to help (especially thank Ly) most times. The customization suits my site. My only suggestion would be to allow the Track Order to appear in the live chat. Other than that, I think it’s great.

Healy

Jan 14, 2024 on Shopify

I've tried a ton of these apps btw and there was one that was really good or something like that but they gave me a lifetime premium act and then cancelled it because I didn't log in one month. Happy to pay for a service once it gets better but this app is the only service i know of that does the omnichannel for free version. But what I like most about this app was the loud phone app notifications. Also I didn't need to log in and out every time, which was a pain on some other ones. Being able to just log in once on a mobile app and leave it sit is key. Otherwise I don't remember to log in and miss notifications. Also, live chat support is included in the free plan.

Happy Crafting UK

Jul 06, 2023 on Shopify

It is not useful live chat app. No email or sound alert on notification. Never had customer service support.