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Customer reviews: HeiChat: ChatGPT Sales Chatbot

Develop by heicarbook

Reviews (72)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong satisfaction with "HeiChat: ChatGPT Sales Chatbot". Many appreciate its efficient customer interaction, ease of setup, and robust feature set, which they find comparable to more expensive alternatives. Users have also praised the responsive customer support, particularly highlighting their positive experiences with the support team. The app is widely recommended for its efficient handling of customer inquiries and potential to improve sales and customer engagement.

Key Strengths

  • Efficient in handling a large percentage of customer inquiries.
  • User-friendly setup process and interface.
  • Customizable and quickly learns about specific products and store policies.
  • Comprehensive features available in the free version.
  • Strong customer support with helpful and responsive staff.
  • Multilingual capabilities and ability to customize chatbot responses.
  • Affordable pricing plans compared to similar tools in the market.
  • Integration with mobile apps for real-time notifications.

Common Concerns

  • Limited to primary markets, with expansion plans anticipated.
  • Occasional issues with the chatbot forgetting learned information.
  • Initial free product learning limit, though developers are responsive in removing this cap.

Final Thoughts

"HeiChat: ChatGPT Sales Chatbot" is well-received by users for its ability to streamline and enhance customer service operations. It is noted for being cost-effective and highly customizable, making it a suitable choice for small to medium-sized businesses looking to improve customer engagement. Its proactive support team further enhances the app's reputation, suggesting that it is a valuable tool for improving online store operations.

Mini Style Squad

Nov 17, 2024  on Shopify

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

jammeey

Nov 15, 2024  on Shopify

Setup is very convenient, free version has comprehensive features. Let's launch it for a few days to see the effect.

Raasha

Nov 15, 2024  on Shopify

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier. ⭐️⭐️⭐️⭐️⭐️

Shavent for Ladies

Nov 14, 2024  on Shopify

I am stunned how GREAT the bot works! Super easy setup, fabulous answers, multilingual - what more could you possibly ask for?

Digi Neck

Nov 12, 2024  on Shopify

I downloaded the mobile app HeiChat, and when my customer submitted a ticket, I saw it immediately on my phone. I have tried so many apps, and this is the only one.

Vizexx

Nov 12, 2024  on Shopify

Mi tienda tiene 2,000 productos, pero el paquete gratuito solo admite el aprendizaje de 500 productos. Me puse en contacto con el equipo de desarrollo y rápidamente me ayudaron a aumentarlo a 2,000. El chatbot aprende muy rápido y puede hacer recomendaciones inmediatas basadas en los productos. No está mal.

Glimp Ocean

Nov 10, 2024  on Shopify

For the moment it is very good, the only small drawback that I would like to be able to tell the bot how it should respond. But well, I love this app.

Game On Board

Nov 09, 2024  on Shopify

Great Technology for every store! Everyone absolutely need it! This is a chatbot that help you with the conversion and make consulting with your custmers and help them for every thing they need! Youl will receive good feedback and good conversion! it's great!

Beeeezzy

Nov 08, 2024  on Shopify

We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Sassy Soles & Bags

Nov 06, 2024  on Shopify

HeiChat AI can help me analyze the intent of customer-submitted tickets and provide solutions, which is great.

Elo Lab

Nov 05, 2024  on Shopify

I just started using it, but I have high expectations for improving the efficiency of shop management. Setup is very simple, with many AI models to choose from, and testing is also very convenient.

Luna e Stelle

Nov 01, 2024  on Shopify

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

AspireCures

Oct 27, 2024  on Shopify

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

Wilbert

Oct 27, 2024  on Shopify

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

bringswith

Oct 25, 2024  on Shopify

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Daizy

Oct 24, 2024  on Shopify

Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Pure Glowye

Oct 24, 2024  on Shopify

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

TownTallShip

Oct 23, 2024  on Shopify

My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.

Vintage Voguee

Oct 20, 2024  on Shopify

I have been looking for similar products that support real-time viewing on mobile phones. Their mobile app is very convenient, and new messages can be pushed directly. This is what I want.

Fickiey

Oct 19, 2024  on Shopify

The setup is simple. The support team responds very promptly, and the AI can understand the products on my website without much configuration.

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