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Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (176)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

gofor360

Aug 19, 2025  on Shopify

These guys are awesome. Their app and their support is miles better than any other app, and I have tried them all

Dragonspine Cycling

Aug 18, 2025  on Shopify

CedCommerce is amazing. Great customer service. Little confusing at first, but everything was explained clearly by onboarding, and working fine now.

Karaca

Jul 30, 2025  on Shopify

They are providing amazing support in every issue and scenario we encounter. Also they are able to do custom work for your system requirements, which is a great plus. Special thanks to Ayushi and her team.

Valquer®

Jul 29, 2025  on Shopify

The CedCommerce TikTok Shop application functions well, orders are perfectly synchronised, although we have occasionally encountered issues with the synchronisation of products and images. However, the technical support team has been helpful at all times and guided us in resolving the issues immediately. I recommend it.

ALOE WINGS STORE

Jul 28, 2025  on Shopify

Not recommended. 7 of my orders were not synced to my Shopify from May 2025 and I have lost business on Tiktok thanks to their unworkable integration app.I will challenging previous payments made to the company soon via Shopify.

Wuffies

Jul 28, 2025  on Shopify

Customer service is fast and efficient. Appreciate the screenshots and walk-throughs to get problems solved. Thanks!

facegloss

Jul 28, 2025  on Shopify

This app is fantastic! It makes syncing orders from TikTok Shop to Shopify incredibly easy. I used to do everything manually, which was time-consuming and frustrating. Now, all orders are transferred correctly and automatically—no more errors or missed steps. It works smoothly and saves me so much time every day. Highly recommend it if you're selling on TikTok and want a seamless connection with Shopify!

Apdate - il Gusto della Dieta

Jul 28, 2025  on Shopify

Ottima esperienza per il servizio clienti che mi ha aiutato a risolvere il caricamento dei prodotti sulla piattaforma TikTok

American Uncle

Jul 25, 2025  on Shopify

Great app, very intuitive and easy to use. But most of all great support, always present, especially Aditi helped me set up and solve every problem.

LM Treasures

Jul 23, 2025  on Shopify

CedCommerce TikTok Shop works great! We are just waiting for our products to go live on TikTok Shop now!

Mondo Cattolico

Jul 14, 2025  on Shopify

I’ve installed this app since a few days and it has truly exceeded my expectations. The interface is intuitive and everything works smoothly. What really stands out is the support team—they are absolutely exceptional. Every time I had a question or needed assistance, they responded quickly, kindly, and with real solutions. It’s rare to find such reliable and attentive customer service these days. Highly recommended!

About Neesa and AJ

Jul 08, 2025  on Shopify

Hi. Ayushi was very helpful and relieved me of so much stress and anxiety about the uncertainty of uploading my products onto TikTok Shop. She walked me through each step and exhibited much patience with me throughout the process. I was so happy to finally see some products added from my store! If it had not been for her, I'm not sure that I would have figured it out. In addition, she provided me insights into some of the services that TikTok offers, and I will be able to explore those at a later date.

City Girl Curvez Boutique LLC

Jul 04, 2025  on Shopify

thank you ayushi bisht for showing me how to upload products and set categorys templates for tik tok, thru cedcommerce, amazing work,

Tree To Tub

Jul 03, 2025  on Shopify

CedCommerce works a charm and the customer support is excellent. Quick response times and excellent guidance or done-for-you troubleshooting where possible. We also use their Walmart connector app.

BRND DEALS

Jul 02, 2025  on Shopify

The best app, so smart, no issues. This app stands out as exceptionally intelligent and is backed by outstanding customer service, making it the best choice for users. Great customer service

Lariboisière Shop

Jul 02, 2025  on Shopify

The CedCommerce TikTok Shop app works flawlessly. Inventory syncs in real-time, which makes managing products a breeze. What really stands out, though, is the support team — they are incredibly responsive and helpful any time of the day or night. I’ve reached out at odd hours and still got prompt, effective help. Just amazing service. Highly recommended!

AdaptivLab

Jul 01, 2025  on Shopify

We are very satisfied with the onboarding process provided by CedCommerce. The team was exceptionally helpful, promptly addressing all of our questions and ensuring we had a clear understanding at every step. During the onboarding, we successfully linked one product, and the insights shared by the team were invaluable in guiding us through the setup. Once everything was explained, the process became straightforward and easy to follow. The onboarding experience was incredibly beneficial — without it, we would have felt lost navigating the platform on our own. We truly appreciate the support and guidance offered throughout.

ebebek

Jun 26, 2025  on Shopify

Excellent service and app! Thank you very much for always being quick to support and helpful. They try to support you with every possible problem. Fast transportation is also excellent.

Myriam•K Paris®

Jun 25, 2025  on Shopify

We've had an excellent experience with the CedCommerce TikTok Shopify app. The app offers reliable functionality for syncing products, managing orders, and maintaining a smooth integration between TikTok and Shopify. All incoming orders are properly tracked, and the interface is user-friendly and well-suited for daily operations. In case any issue arises, the support team is highly responsive and provides quick, effective assistance, ensuring nothing falls through the cracks. Overall, it’s a solid and efficient tool for running TikTok sales on Shopify. Highly recommended!

Saree Ghor Charlotte

Jun 19, 2025  on Shopify

Team was very active and worked with me to get a custom deal. Very easy to categorize the products and collection. Easy and user friendly UI. Overall, a 5 star for the app and service.

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