CedCommerce TikTok Shop logo

Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (161)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

Comphies Graphic Tees

Feb 12, 2025  on Shopify

I had originally used and removed this app, shopped around a bit to find something "better", and after a few other apps, including the one made by or for tiktok, came right back to this one. No other app allows full management as well as this app does. You have more control over how items are listed, and important to me was the ability to be able to create templates to filter which products I wanted to list, and which i did not. Customer support is good and helpful. As with anything else, it's not perfect, but I think this is currently the best tiktok shop app for now.

BARNER

Feb 11, 2025  on Shopify

CedCommerce is an incredible tool that simplifies integration and streamlines operations effortlessly. The platform is intuitive, efficient, and makes managing my store a breeze. The synchronization with TikTok Shop is smooth, ensuring that inventory and orders are always up to date. However, what truly makes CedCommerce stand out is their exceptional customer support. Aditi has been an absolute game-changer! She was incredibly attentive, patient, and always ready to help with any questions or issues I had. Her professionalism and dedication made the entire experience stress-free and enjoyable. Thanks to Aditi’s outstanding support and CedCommerce’s powerful features, I’ve been able to optimize my sales and manage my business with ease. I highly recommend it to anyone looking for a reliable and efficient solution!

Myagleet

Jan 30, 2025  on Shopify

Excellent service and app! Cedcommerce is an amazing tool, it works perfectly and makes integration much easier. But what really stands out is their customer support. It’s on another level! Any issue or question that comes up, they solve it quickly and efficiently. Always attentive, friendly, and ready to help. It’s a pleasure to work with such a professional team. Highly recommended!

Misako

Jan 24, 2025  on Shopify

I’ve been using the CedCommerce TikTok Shop Connector, and my experience has been fantastic. The app integrates seamlessly with Shopify, making it easy to sync my product catalog with TikTok Shop and manage orders efficiently. The interface is user-friendly, providing all the tools necessary for inventory and synchronization. What truly sets this app apart is the exceptional customer support. Aditi, from their team, was incredibly attentive and quick to resolve any issues I encountered. Her professionalism and dedication made the entire process smooth and stress-free. Thanks to this app and Aditi’s excellent support, I’ve been able to maximize TikTok as a sales channel. I highly recommend it to anyone looking for an effective and reliable solution for their TikTok Shop integration!

Born Living Yoga

Jan 21, 2025  on Shopify

I was assisted by Aditi, She was very nice and professional. The app is very easy to use and very functional. The bulk upload function is very useful and quick. The shipping info syncs seamlessly.

FAM-1

Jan 13, 2025  on Shopify

our communication style is professional, approachable, and easy to understand, making it easier for sellers to follow onboarding processes. Appreciate your proactive attention to addressing even minor concerns during onboarding, ensuring a smooth experience.

renatta&go

Jan 12, 2025  on Shopify

I am very satisfied with CedCommerce for TikTok. The integration with Shopify is quick and seamless, allowing me to easily sync my product catalog with TikTok Shop. The interface is intuitive and provides all the necessary features to manage inventory, orders, and synchronization without any hassle. The support team is excellent, always ready to assist with any questions or technical issues. Thanks to this app, I’ve been able to make the most of the opportunities TikTok offers as a sales channel. Highly recommended for any business looking to expand on TikTok!

IAMI Shop

Jan 12, 2025  on Shopify

I’ve had an amazing experience with the CedCommerce TikTok Shop Connector! Their customer support team has been incredibly helpful throughout the entire process. They assisted me with the installation step-by-step and went above and beyond to help me find the best plan for my specific needs. Their professionalism and dedication have truly made a difference, and I highly recommend this tool to anyone looking to integrate their TikTok shop seamlessly.

Assortique Inc.

Dec 23, 2024  on Shopify

Our company loves this app, seamless integration to our TikTok Shop. Way better than any of the other apps! 5/5 stars, highly recommend.

Blingy Bag LLC

Dec 11, 2024  on Shopify

I had an immediate need to get my Tik Tok orders placed --I was unfamiliar with the process and what I needed to do. Customer Service representative Suryansh Singh Chauhan immediately recognized theissue and thoroughly explained what I could do and not do. He was very helpful and I now feel confident that my Tik Tok orders will be placed in a timely manner and I have another way to make money. Thank you Suryansh--I recommend highly

Prolux Cosmetics

Dec 09, 2024  on Shopify

Ced Commerce has impressed me yet again with their fantastic service! I truly appreciate the team’s dedication to providing the best prices and excellent customer support. A special thanks to Suryansh for walking me through the setup of my three shops on a video call—your guidance was incredibly helpful and made the process so much easier.

Profusion Cosmetics

Dec 09, 2024  on Shopify

Yet again, another outstanding experience with Ced Commerce software! Thank you to the Ced Commerce team for your excellent work. You always provide the best prices and top-notch customer service. A special shoutout to Suryansh for the video call and step-by-step walkthrough of setting up my three shops—your support was invaluable.

Intimate Rose

Nov 27, 2024  on Shopify

Used this app to connect to TTS and while I was using it I encountered a issues and in no time their support was able to help me and guide me on how to fix the issue. 5/5 really impressed.

Evolve Organic Beauty

Nov 25, 2024  on Shopify

Tech support was extremely helpful for onboarding. They answered all my questions clearly and were super helpful by jumping on a quick call to guide me through the set up. Functionalities are also great and include everything needed to run tiktok shop smoothly, including shipping mapping and automatic sync of shopify orders tracking.

Newyorkina

Nov 25, 2024  on Shopify

The platform gave us some issues, but CedCommerce Tiktok Shop was so quick on solving the problem, with their feedback and solutions.

WĪLDGLŌ

Nov 12, 2024  on Shopify

The Perfect Solution for TikTok Shop and Bundled Products After struggling with the wrong bundle builders and a lot of trial and error, I finally found the perfect setup: CED Commerce combined with Simple Bundles. I needed a TikTok integration that could handle bundled products and accurately track individual inventory components, and this combination worked. A key tip: in the Simple Bundles app, you need to use the Simple Bundles option, not Infinite Bundles, for everything to function correctly. I chose CED Commerce because of their excellent customer service reviews, and they did not disappoint. They took the time for phone calls and video screen-sharing, which was a game-changer. Aditi was incredibly helpful and stayed with me through the entire process until all my bundles were live on TikTok Shop. PleSe not you will have to pay for a support plan but worth it for the support in the back end. If you’re looking for an app that works and a team that actually supports you through a somewhat technical setup. I highly recommend CED Commerce.

Dirty Hooker Fishing Gear

Nov 12, 2024  on Shopify

The customer service has been great. It has been 3 hours with me to solve a problem that had been with me for months and we have been able to solve it. it has been a great help.

Shop7degrees

Nov 12, 2024  on Shopify

Easy to work with - App is easy to navigate. Onboarding is super helpful, and agents are always helpful. We also use the CedCommerce Etsy app and have for several years Happy to see Tiktok as well.

The Face Junky Boutique

Nov 11, 2024  on Shopify

thank you for your help today she is very helpful & made my day much easier! Great Customer Service!

GEM & GLOW COUSTOM JEWELRY

Nov 06, 2024  on Shopify

"I was extremely happy with the experience of setting up my TikTok account with Sarina Sufyan. She was not only professional but also incredibly friendly and supportive throughout the process. Sarina made everything so easy, from setting up the account to uploading the products. I am genuinely grateful for her help and would highly recommend her to anyone looking to streamline their TikTok setup. Thank you, Sarina, for making this such a smooth and enjoyable experience!"

Scroll to Top