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Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (171)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

Mondo Cattolico

Jul 14, 2025  on Shopify

I’ve installed this app since a few days and it has truly exceeded my expectations. The interface is intuitive and everything works smoothly. What really stands out is the support team—they are absolutely exceptional. Every time I had a question or needed assistance, they responded quickly, kindly, and with real solutions. It’s rare to find such reliable and attentive customer service these days. Highly recommended!

About Neesa and AJ

Jul 08, 2025  on Shopify

Hi. Ayushi was very helpful and relieved me of so much stress and anxiety about the uncertainty of uploading my products onto TikTok Shop. She walked me through each step and exhibited much patience with me throughout the process. I was so happy to finally see some products added from my store! If it had not been for her, I'm not sure that I would have figured it out. In addition, she provided me insights into some of the services that TikTok offers, and I will be able to explore those at a later date.

City Girl Curvez Boutique LLC

Jul 04, 2025  on Shopify

thank you ayushi bisht for showing me how to upload products and set categorys templates for tik tok, thru cedcommerce, amazing work,

Tree To Tub

Jul 03, 2025  on Shopify

CedCommerce works a charm and the customer support is excellent. Quick response times and excellent guidance or done-for-you troubleshooting where possible. We also use their Walmart connector app.

BRND DEALS

Jul 02, 2025  on Shopify

The best app, so smart, no issues. This app stands out as exceptionally intelligent and is backed by outstanding customer service, making it the best choice for users. Great customer service

Lariboisière Shop

Jul 02, 2025  on Shopify

The CedCommerce TikTok Shop app works flawlessly. Inventory syncs in real-time, which makes managing products a breeze. What really stands out, though, is the support team — they are incredibly responsive and helpful any time of the day or night. I’ve reached out at odd hours and still got prompt, effective help. Just amazing service. Highly recommended!

AdaptivLab

Jul 01, 2025  on Shopify

We are very satisfied with the onboarding process provided by CedCommerce. The team was exceptionally helpful, promptly addressing all of our questions and ensuring we had a clear understanding at every step. During the onboarding, we successfully linked one product, and the insights shared by the team were invaluable in guiding us through the setup. Once everything was explained, the process became straightforward and easy to follow. The onboarding experience was incredibly beneficial — without it, we would have felt lost navigating the platform on our own. We truly appreciate the support and guidance offered throughout.

ebebek

Jun 26, 2025  on Shopify

Excellent service and app! Thank you very much for always being quick to support and helpful. They try to support you with every possible problem. Fast transportation is also excellent.

Myriam•K Paris®

Jun 25, 2025  on Shopify

We've had an excellent experience with the CedCommerce TikTok Shopify app. The app offers reliable functionality for syncing products, managing orders, and maintaining a smooth integration between TikTok and Shopify. All incoming orders are properly tracked, and the interface is user-friendly and well-suited for daily operations. In case any issue arises, the support team is highly responsive and provides quick, effective assistance, ensuring nothing falls through the cracks. Overall, it’s a solid and efficient tool for running TikTok sales on Shopify. Highly recommended!

Saree Ghor Charlotte

Jun 19, 2025  on Shopify

Team was very active and worked with me to get a custom deal. Very easy to categorize the products and collection. Easy and user friendly UI. Overall, a 5 star for the app and service.

Car Schutz

Jun 19, 2025  on Shopify

CedCommerce’s TikTok Shop integration has been a game-changer for our business. The platform is intuitive, and the onboarding process was smooth and well-guided. From product listing to order management, the tool offers all the essential features needed to sell seamlessly on TikTok Shop. The UI is clean, and syncing with our existing store was quick and hassle-free. What truly stands out is the support team. Their prompt responses and detailed walkthroughs have made it easy for us to troubleshoot

Green River Seeds

May 26, 2025  on Shopify

Amazing App-A Must-Have for TikTok Shop Sellers! The CedCommerce TikTok Shop Connector is an absolute game-changer! It syncs product inventory, prices, and product information accurately and effortlessly. This app has truly been a life saver for me I honestly can't recommend anything better. What stands out the most is the incredible support team. They're always ready to help, even with the smallest issues. Their assistance goes above and beyond, and I really don't know what I would've done without them. The order syncing feature works flawlessly, and they even helped me upload my products in line with TikTok Shop guidelines, which saved me a huge amount of time and effort. If you're using Shopify and want to sell on TikTok Shop, CedCommerce is the team you need. Don't think twice-just go for it!

Viuty

Apr 21, 2025  on Shopify

The platform has made the integration process so much easier and more efficient. Their customer support is outstanding — always attentive, helpful, and quick to respond. We're truly grateful for the support they've provided and highly recommend CedCommerce to anyone looking to simplify their integration needs

Foodvibez

Apr 17, 2025  on Shopify

Love this app – amazing support! Amazing and fast customer support. Special thanks to Aditi for helping with a tricky mapping problem – super helpful and responsive! Also worth mentioning: the app helped us solve a bundle issue that TikTok support couldn’t figure out. Really impressed. Love that app!

Norty TikTok

Mar 13, 2025  on Shopify

The CED support team were very helpful in helping me install the CED Commerce App and remove a different app that did not work very well

the phix

Feb 21, 2025  on Shopify

My brand would not be in existence today without Ced. I heavily rely on Tiktok and amazon and this is the only solution I've found that is seamless. And customer support? They answer within 2 minutes and are SO helpful. 10/10 recommend

Clovers Garden

Feb 19, 2025  on Shopify

CED commerce is super efficient and helpful with transferring my product information to TikTok from Shopify. I also use CED commerce for Etsy and Walmart. It is very seamless and easy to work with. The customer service is also really great. They have a live person in the chat who can answer questions. I had representative Suryansh Singh Chauhan help me today, and he even followed up with a question after he had an answer from another person at the company. I would recommend this platform to help move data from Shopify to other selling platforms. Thanks so much.

Black Limba

Feb 19, 2025  on Shopify

We are very happy with the Cedcommerce application for tiktok shop, but especially with the support we are receiving, which makes the management easier and more efficient. Aditi is always available to help us with a lot of patience and commitment. Highly recommended!

Mi Rebotica

Feb 14, 2025  on Shopify

Aditi has helped us at all times with whatever we needed. Great customer service and answering questions.

Comphies Graphic Tees

Feb 12, 2025  on Shopify

I had originally used and removed this app, shopped around a bit to find something "better", and after a few other apps, including the one made by or for tiktok, came right back to this one. No other app allows full management as well as this app does. You have more control over how items are listed, and important to me was the ability to be able to create templates to filter which products I wanted to list, and which i did not. Customer support is good and helpful. As with anything else, it's not perfect, but I think this is currently the best tiktok shop app for now.

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