Taranker.Com Logo
Captain Shipping Protection logo

Customer reviews: Captain Shipping Protection

Develop by Captain Insure

Reviews (207)

Overall rating
4.9

What Merchants Think

"Captain Shipping Protection" is generally well-received by merchants, who appreciate its ease of setup and the positive impact on average order value (AOV). Merchants frequently highlight the exceptional customer support, which is often described as quick and helpful. Nonetheless, some concerns, particularly related to integration with Google services, have been raised.

Key Strengths

  • Easy and straightforward setup
  • Exceptional and responsive customer support
  • Increases average order value (AOV)
  • User-friendly interface
  • Effective upsell feature for shipping protection
  • Integrates well with various store themes
  • Customer service available 24/7
  • Allows merchants to set and keep premiums

Common Concerns

  • Compatibility issues with Google SEO and Ads
  • Integration limitations without Shopify Plus for checkout page visibility
  • Some merchants experienced poor customer support resolution
  • Not compatible with all discount apps on Shopify
  • Concerns about app's influence on store's Google domain listing

Final Thoughts

The "Captain Shipping Protection" app receives largely favorable ratings from users thanks to its ease of functionality and impactful customer support. While it excels in boosting order value and offering insurance flexibility, potential compatibility issues, especially concerning Google integration, should be considered. Overall, it's a valuable tool for increasing conversion rates and enhancing customer trust.

Berno Milano

Jul 19, 2025  on Shopify

wonderful

WoufTag

Jul 12, 2025  on Shopify

Thanks Mig for your reactivity and professionnalisme

Harper Finch Designs

Jul 10, 2025  on Shopify

Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

Kidsy

Jul 04, 2025  on Shopify

I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

This & That Boutique

Jun 28, 2025  on Shopify

AVOCURL

Jun 16, 2025  on Shopify

France-Tendance

Jun 08, 2025  on Shopify

Perfect service even on a Sunday ! Thank you.

Cheap Work Boots

May 19, 2025  on Shopify

Claw's industries

May 16, 2025  on Shopify

Useful and customer service is great and fast

Luxday

May 03, 2025  on Shopify

Really good service, so fast and helpful!

La boutique Zagaju & cie

May 02, 2025  on Shopify

Rapide dans leur réponse

Mahalo Eco Blinds

May 01, 2025  on Shopify

great help thank you

Bursting Supplies

Apr 25, 2025  on Shopify

Very easy to navigate and set up off start

Kym Industries, Inc.

Apr 21, 2025  on Shopify

Terra Ross

Apr 16, 2025  on Shopify

Great service

iScooter-CA

Apr 15, 2025  on Shopify

Good

NOVA ROPA

Apr 14, 2025  on Shopify

I like the application , team is very helpful.

N'oublie Pas

Apr 01, 2025  on Shopify

Great app

ShapeLaady

Mar 20, 2025  on Shopify

good i like it

Mendham Bicycle Co.

Mar 20, 2025  on Shopify

Scroll to Top