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Customer reviews: BOOSTER SEO IMAGE OPTIMIZER

Develop by Booster SEO

Reviews (9,810)

Overall rating
4.9

What Merchants Think

The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.

Key Strengths

  • Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
  • User-friendly and intuitive interface.
  • Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
  • Quick and smooth setup process with clear guidance.
  • Helpful in improving search visibility and site performance.
  • Offers valuable insights and suggestions for further optimization.

Common Concerns

  • Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
  • Inadequate support response to critical issues reported by some users.
  • Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
  • Concerns about unnecessary or ambiguous alterations made during support sessions.
  • Some users received unwanted promotional emails after uninstalling the app.

Final Thoughts

Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.

STOMART.CO.UK

Aug 27, 2024  on Shopify

EJ has been so wonderful with a great support by providing much needed information and resolving my queries.

metrochainz

Aug 27, 2024  on Shopify

Therese did a great job by setting me up with BOOSTER SEO and i am already seeing first results in page speed optimization. Great job, definitely looking forward to working with this App. :)

Made in Britain Brands

Aug 26, 2024  on Shopify

Alex in Customer service was attentive and addressed all my SEO issues promptly. I would recommend their services.

Yumi's Shop

Aug 26, 2024  on Shopify

She gave me very nice comments about my site and also found solutions to my existing problems. Thank you for taking such good care of me, Therese. Let's do good work ♡

Brinkies.shop

Aug 26, 2024  on Shopify

Just started using the app, but it appears to already be working. Just set it up a few minutes ago. Alex from support has reached out to verify my store and she send me enough information for me to read. The help was great to start with Booster and I liked the personal chat very much. Instead of a robot nowadays. So I took the offer I got and went for the PRO plan. That's how you get customers when you have a great customer service and l look forward to having this app for a long time. Thank you Alex!

Pawfectlyours

Aug 26, 2024  on Shopify

I have been in contact with Pol of the support team just after purchasing a Booster paid plan. Reactive and professional. I cannot expect more. Helpful and efficient. Thank you.

Wonderland 3D Printing

Aug 25, 2024  on Shopify

I would recommend this app to others because it is so easy to use and helped me with my online store.

CountryFide Custom Accessories and Outdoors

Aug 24, 2024  on Shopify

EJ was very helpful tonight assisting me and with suggestions. I appreciate him offering the help and will definitely continue to use.

MindTech

Aug 24, 2024  on Shopify

The service team is fantastic! Every time I've reached out, they've been friendly, helpful, and efficient. It makes a big difference when you know you can count on great support. Plus, the app is amazing—it's so user-friendly and efficient. It really enhances the overall experience. Highly recommend! This covers both the great service and the quality of the app!

American Statewear

Aug 24, 2024  on Shopify

Michele was most helpful in anything I needed to be completed and everything was done in quick time with no hanging around

Dan's Carpet Repairs

Aug 24, 2024  on Shopify

Michele was incredibly helpful and patient throughout the entire process! She made sure all my questions were answered and guided me step by step to get the most out of the SEO app. Her friendly approach and expertise really made a difference. Thank you, Michele, for your outstanding support!

Fehmerling Books

Aug 23, 2024  on Shopify

I haven't had an opportunity to use the app features yet, but the customer service provided has been friendly, prompt and helpful.

Trendy Jewells

Aug 22, 2024  on Shopify

Alex was very professional and she helped to verify my online store very quickly. She kindly also suggested ways I can personalize my store's footer which I am really grateful for. Thank you Alex for your customer service. It is very much appreciated.

Mountain Goat Tack

Aug 21, 2024  on Shopify

It seems to be going well so far. The chat feature is very nice and I had a great chat with EJ as he verified my webpage! He gave me tips to make my webpage better.

BlueRockCanada

Aug 21, 2024  on Shopify

Using the free version for the first time Yaci was very helpful, polite and professional with the set up process. Ty

Beluxa.nl

Aug 21, 2024  on Shopify

I had a great experience with the customer service from Booster SEO on Shopify. I needed help verifying my site URL, and Alex was the one who assisted me. She was very efficient and thorough, making sure everything was done correctly. Her professionalism and attention to detail made the whole process smooth and easy. I highly recommend Booster SEO's customer support for their excellent service!

BashStyling

Aug 21, 2024  on Shopify

This was a delightful experience. Yaci was very knowledgeable and friendly. As someone not very computer savvy, Yaci broke everything down for me and even gave me compliments. Highly recommended.

Maldi

Aug 21, 2024  on Shopify

Izzy was fantastic! They quickly understood my issue and provided a clear, step-by-step solution. Super friendly and professional throughout the process. Thanks, Izzy, for making everything so easy!

KAMASARAH

Aug 21, 2024  on Shopify

Alex assisted me and I was very happy with their service. It was fast, reliable and I did not even have to lift a finger. Excellent service! Thanks Alex!

Pink Whimsy Boutique

Aug 20, 2024  on Shopify

Support I received was quick and informative. Yaci was very nice and professional as well. Thank you!!!

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