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Customer reviews: BOOSTER SEO IMAGE OPTIMIZER

Develop by Booster SEO

Reviews (9,419)

Overall rating
4.9

What Merchants Think

The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.

Key Strengths

  • Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
  • User-friendly and intuitive interface.
  • Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
  • Quick and smooth setup process with clear guidance.
  • Helpful in improving search visibility and site performance.
  • Offers valuable insights and suggestions for further optimization.

Common Concerns

  • Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
  • Inadequate support response to critical issues reported by some users.
  • Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
  • Concerns about unnecessary or ambiguous alterations made during support sessions.
  • Some users received unwanted promotional emails after uninstalling the app.

Final Thoughts

Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.

Terran Coffee

Jul 07, 2024  on Shopify

Where do I start? The app is great regarding customer service. It is rare to speak with real people, let alone real people with a positive vibe and personality. Alex was my CS rep and she nailed it! I look forward to seeing all this app can do!

Mindprints Design

Jul 07, 2024  on Shopify

Therese was a great support! Incredibly kind, respectful and she helped me fast with shop verification! She also put my shop on the priority servers and set my status to *VIP* chat for further commiunication. Everything is great! Looking forward to the functions of BOOSTER SEO & Co. Thank you!

Become Baller

Jul 07, 2024  on Shopify

Therese did a wonderful job and even gave me some tips to get better results. This app and support are amazing.

Eazilane

Jul 05, 2024  on Shopify

EJ made my life easier. I really appreciated his time and help. He made it all easy and simple for me and really, did all the work himself while I just waited. Thank you again EJ. If I can rate 6 stars, I would. Stay awesome!

Maeva Studio

Jul 05, 2024  on Shopify

Ik heb de app gedownload en werd direct geholpen door Izzy. Dit was al meteen heel erg prettig! Hoewel ik de app natuurlijk pas net heb gedownload ben ik tot nu toe heel erg tevreden. Ik ben benieuwd wat het voor invloed zal hebben op de shopresultaten :)

HelluFresh

Jul 04, 2024  on Shopify

What can i say , Jon's kindness extends beyond professional duties; he actively contributes to a positive work culture by promoting inclusivity, respect, and mutual support. Highly commend this app !

Flujo

Jul 04, 2024  on Shopify

Okay, so setting up this app couldn't have been easier, so far. I am still to see the difference it has on my store while surfing from a different device. However, I also want to leave a positive review for Rain, who I ended up chatting with, who was a huge assistance to me. He offered me everything you would expect from customer service, such as speed and politeness; yet, he went a step further and was helpful on various other levels, in addition to offering me advice and other solutions that may be of use to me. I am very happy to have connected with Rain, and would like to thank him again!

Fractal Awareness

Jul 04, 2024  on Shopify

Alex provided incredible on-boarding support and within 5 minutes I have permanently increased my website traffic by a minimum of 10%. Best ROI for my time spent today.

Mindful Echo

Jul 04, 2024  on Shopify

Izzy was very helpful and kind and I really enjoyed my conversation with her, she helped me with the issues I had!

DIDIME

Jul 04, 2024  on Shopify

Jon, help has been incredibly valuable and your kindness shines through. This app and its support team are genuinely human-centered and exceptional. Thank you!

Trini-T Ministries

Jul 04, 2024  on Shopify

Jon was a great help with onboarding! Very friendly to deal with! Definitely a great start with Booster SEO'!

Sovella Store

Jul 04, 2024  on Shopify

Jon was extremely helpful! He was patient, kind and very informative and left no room for questions or uncertainty. I really loved his service and hope to speak to him again soon should I raise any queries. Great work Jon!✨

Forever After All Bookstore

Jul 04, 2024  on Shopify

I am just starting out with Booster SEO, but had the pleasure of talking with Yaci to guide me through the beginning of the process. If her customer service is anything to go by I can see that I will be very happy with the app and any other team members I come across.

Miss Holley Emma's Bookroom

Jul 04, 2024  on Shopify

Have just had a very helpful and productive discussion with Jon regarding my SEO audit report. Thanks to Jon, I was able to get a better understanding of what I need to do to move forward in implementing some of the suggestions offered to improve my product listsings for SEO. Jon was incredibly helpful to a newbie like me :-) Excellent customer support.

Cozy Corner

Jul 03, 2024  on Shopify

I have only downloaded and installed the app. I have not had time to explore it yet. I would give Izzy 5 stars for her help getting started.

ZJ Miniatures

Jul 03, 2024  on Shopify

Very polite and dealt with my query very quickly. Explained in terms easy to understand and even gave me a pointer. Thanks very much :)

PeakImpact Sports

Jul 03, 2024  on Shopify

Absolutely fantastic first interaction with customer service to get my store reviewed here. Looking forward to a valuable partnership.

CRAVO ROSE

Jul 03, 2024  on Shopify

Fui muito bem atendida pela Yaci e agora irei estudar todas as dicas maravilhosas que ela me passou para melhorar a capacidade do meu site . Que venha ss vendas .....

Earth Loves Store

Jul 03, 2024  on Shopify

Yaci was so helpful and talked me through the process to optimise my store. She was highly efficient and a pleasure to deal with! Most of all they sorted the problem very quickly! The app is really easy to use and has plenty of features to improve your sites SEO. Thanks to Yaci and the team for your support!

Radiant Vibe LLC

Jul 03, 2024  on Shopify

I just downloaded the app. I wanted a test ran and Izzy did a great job. While running the test, she noticed a few issues with my site that she helped correct. I would definitely recommend Izzy for support.

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