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Customer reviews: BOOSTER SEO IMAGE OPTIMIZER

Develop by Booster SEO

Reviews (9,806)

Overall rating
4.9

What Merchants Think

The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.

Key Strengths

  • Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
  • User-friendly and intuitive interface.
  • Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
  • Quick and smooth setup process with clear guidance.
  • Helpful in improving search visibility and site performance.
  • Offers valuable insights and suggestions for further optimization.

Common Concerns

  • Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
  • Inadequate support response to critical issues reported by some users.
  • Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
  • Concerns about unnecessary or ambiguous alterations made during support sessions.
  • Some users received unwanted promotional emails after uninstalling the app.

Final Thoughts

Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.

BellaBoo & Co

Sep 17, 2024  on Shopify

Yaci was very helpful. She was friendly, provided great initial feedback on my site & provided me with learning material so I could continue to improve my shop. Thank you!

Revel Boutique

Sep 17, 2024  on Shopify

Alex was great support! Helped in getting our items prioritized when setting up and made it so easy!

Flee Gear

Sep 17, 2024  on Shopify

Can't really rate your app yet, as I just installed it and haven't really started it. Your chat person, Therese was quite helpful and gave me some suggestions. She was courteous and did a great job in verifying my store.

Hoard & Trove

Sep 17, 2024  on Shopify

Therese was very helpful through the verification process and even took a quick look at my store and made a suggestion that I hadn't even considered to help improve its overall look, and it took me 2 minutes to do

Zoomies

Sep 17, 2024  on Shopify

Have not had enough time with the app, however, customer service (Yaci) was extremely helpful and provided everything I needed plus more.

Catholic Gifts Canada

Sep 16, 2024  on Shopify

Yaci was a fantastic customer service rep! She gave me great advice, and helped me tweak a few things right away on my website, as well as giving me resources to make other changes to optimize later when I have more time. I'm looking forward to exploring what this app has to offer.

Teddy Blaze

Sep 16, 2024  on Shopify

I love this app and the customer service is amazing. EJ was helpful and gave me tips on updating our website :) I look forward to upgrading as I continue to see progress from this app.

Adorn Appliances

Sep 16, 2024  on Shopify

today I spoke with Yaci and she was a huuuuuge help!! the app itself is great, and Yaci not only guided me thru it, but went above and beyond in helping me today and offered more than I ever could've asked for!! I sincerely appreciate the extraordinary customer service and all of the helpful information she provided. THIS GIRL MADE MY DAY!!! and I applaud the company for hiring such great employees! BIG THANK YOU!

Tattooshka USA

Sep 16, 2024  on Shopify

Alex was fantastic and very helpful! guided me quick through the app and benefits/comparison of plans. Happy to start exploring the tool! thank you!

Daepop

Sep 16, 2024  on Shopify

Très bonne communication avec Alex du service client. Cette personne à vérifier mon compte en quelques minutes et m'a proposé d'autres services afin de m'épauler pour l'amélioration de mon site.

Westmount Music

Sep 16, 2024  on Shopify

So far so good but not fully tested yet.... Michelle was very helpful and the features look promising. Will update this review in due course.

SKNLEX

Sep 16, 2024  on Shopify

There was a quick response and yes the suggestion helped to fix tiny things about my website Thanks to team that they look into minor things that matter a lot for the website

DulceEssence

Sep 15, 2024  on Shopify

Awesome she was a ton of help and made the verification process easy while going above and beyond to give me a tip to help with my store.

TheKindWaxCompany

Sep 15, 2024  on Shopify

Pol was extremely helpful, answered my query and resolved it straight away. Great service and very happy!

Sweet Baby Jeez Teez

Sep 15, 2024  on Shopify

Chat team was great and answered all my questions quickly! Just installed the app, so I'm not sure how well it works yet...

BestBarkBargainsshop

Sep 15, 2024  on Shopify

I recently had the pleasure of working with Alex, and I was thoroughly impressed with her exceptional customer service. She not only helped me verify my domain, but also went above and beyond by providing me with an exclusive discount offer. Her professionalism and expertise were outstanding, and I would highly recommend her to anyone seeking top-notch service. 5 stars isn't enough - I'd give her 10 stars if I could!

Handmade By Theia

Sep 14, 2024  on Shopify

EJ was great and super helpful. Showed me something cool (and easy) I could do to make my shop look more professional

The Lovely Healthy

Sep 13, 2024  on Shopify

Izzy provided me with friendly and prompt support. Really appreciate the help to link my web with Booster SEO. Looking forward to see the results of Booster Page Speed Optimizer. Thank Again!

Ma boutique

Sep 13, 2024  on Shopify

bonjour . je recommande le site de booster seo , et son personnel sur le chat , car ils sont très compétents et aident les clients à s' en sortir le mieux dans cet espace d' informatique progressiste . on est bien pris en charge et on peut ainsi résoudre les difficultés que l' on rencontre avec l' appplication Booster Seo mais également sur d' autres paramètres ...merci encore .

Catherine Martin

Sep 13, 2024  on Shopify

Very nice Yaci support agent helped me with the setup. Well-bulit app with clear instructions and information you may need for you store but it has very limited benefits on the free plan. Great customer support I have received. Good if you have big store and have money to pay for the app's paid plans.

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