The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
Adorn Appliances
Sep 16, 2024
on
Shopify
today I spoke with Yaci and she was a huuuuuge help!! the app itself is great, and Yaci not only guided me thru it, but went above and beyond in helping me today and offered more than I ever could've asked for!! I sincerely appreciate the extraordinary customer service and all of the helpful information she provided. THIS GIRL MADE MY DAY!!! and I applaud the company for hiring such great employees! BIG THANK YOU!
Tattooshka USA
Sep 16, 2024
on
Shopify
Alex was fantastic and very helpful! guided me quick through the app and benefits/comparison of plans. Happy to start exploring the tool! thank you!
Daepop
Sep 16, 2024
on
Shopify
Très bonne communication avec Alex du service client. Cette personne à vérifier mon compte en quelques minutes et m'a proposé d'autres services afin de m'épauler pour l'amélioration de mon site.
Westmount Music
Sep 16, 2024
on
Shopify
So far so good but not fully tested yet....
Michelle was very helpful and the features look promising. Will update this review in due course.
SKNLEX
Sep 16, 2024
on
Shopify
There was a quick response and yes the suggestion helped to fix tiny things about my website Thanks to team that they look into minor things that matter a lot for the website
DulceEssence
Sep 15, 2024
on
Shopify
Awesome she was a ton of help and made the verification process easy while going above and beyond to give me a tip to help with my store.
TheKindWaxCompany
Sep 15, 2024
on
Shopify
Pol was extremely helpful, answered my query and resolved it straight away. Great service and very happy!
Sweet Baby Jeez Teez
Sep 15, 2024
on
Shopify
Chat team was great and answered all my questions quickly! Just installed the app, so I'm not sure how well it works yet...
BestBarkBargainsshop
Sep 15, 2024
on
Shopify
I recently had the pleasure of working with Alex, and I was thoroughly impressed with her exceptional customer service. She not only helped me verify my domain, but also went above and beyond by providing me with an exclusive discount offer. Her professionalism and expertise were outstanding, and I would highly recommend her to anyone seeking top-notch service. 5 stars isn't enough - I'd give her 10 stars if I could!
Handmade By Theia
Sep 14, 2024
on
Shopify
EJ was great and super helpful. Showed me something cool (and easy) I could do to make my shop look more professional
The Lovely Healthy
Sep 13, 2024
on
Shopify
Izzy provided me with friendly and prompt support. Really appreciate the help to link my web with Booster SEO. Looking forward to see the results of Booster Page Speed Optimizer. Thank Again!
Ma boutique
Sep 13, 2024
on
Shopify
bonjour . je recommande le site de booster seo , et son personnel sur le chat , car ils sont très compétents et aident les clients à s' en sortir le mieux dans cet espace d' informatique progressiste . on est bien pris en charge et on peut ainsi résoudre les difficultés que l' on rencontre avec l' appplication Booster Seo mais également sur d' autres paramètres ...merci encore .
Catherine Martin
Sep 13, 2024
on
Shopify
Very nice Yaci support agent helped me with the setup. Well-bulit app with clear instructions and information you may need for you store but it has very limited benefits on the free plan. Great customer support I have received. Good if you have big store and have money to pay for the app's paid plans.
Hooray
Sep 12, 2024
on
Shopify
Yaci at Booster SEO totally rocked! I hit them up with a question, and they were super helpful. Yaci really knows their stuff and took the time to sort me out with some awesome tips and solutions. I gotta say, I'm really grateful for the top-notch help and I'd totally recommend Yaci to anyone who needs SEO assistance. Big thanks to Yaci for being a superstar!
Serene Yards
Sep 12, 2024
on
Shopify
I've only just started using BOOSTER SEO & IMAGE OPTIMIZER, but so far, I'm really impressed. The app is incredibly user-friendly, and the features seem fantastic. I can't wait to see how it helps improve my website's SEO and image optimization.
Rare Earth Jewelry
Sep 12, 2024
on
Shopify
I was trying to decide whether this was the app for me and had a few questions and reached out via chat. Izzy was so helpful and provided me with a lot of information in an easy to understand way, answering questions I had labored with for months. Thank you Izzy!
Eminoir
Sep 12, 2024
on
Shopify
I have not tried the image optimisation yet but I can say this much.. THE CUSTOMER SERVICE IS FREAKING AMAZING, I’m not sugar coating this, this generally was the best customer service experience I have ever had.
ApexTreads
Sep 12, 2024
on
Shopify
It's a very good app and the customer service is incredible, Alex helped with my request in less than 5 minutes!
Eterno
Sep 12, 2024
on
Shopify
The customer assistant Michele was very friendly and helped immediately. Very helpful App to build a business:)
Bloomjay
Sep 11, 2024
on
Shopify
The App works really well. It sped up my website sifnigicantly. Would recommend. And, Yaci was very helpful. Thank you!