The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
XenoMorb
Sep 21, 2024
on
Shopify
As I am completely new to this, Rain made me feel like I am actually doing something the right way. I appreciate your help Rain, quick in responding and assisting me, efficient and very kind! Thank you so much!
Diaz Beez
Sep 21, 2024
on
Shopify
Izzy was a huge help in setting up my Shopify store! They made the process easy to understand and walked me through everything step by step. Thanks to their expertise, my store is up and running smoothly. Highly recommend their services!
Your Baby Universe
Sep 21, 2024
on
Shopify
I just got started! The service team was incredibly responsive and helpful. They quickly resolved my issue and went above and beyond to ensure everything was running smoothly. Highly recommend for anyone looking for reliable support!
Travel Bugs Essentials
Sep 20, 2024
on
Shopify
Jon was very helpful and efficient with helping me verify my store, to put my store on priority servers. Thank You.
AKD Ink
Sep 20, 2024
on
Shopify
Jon was amazing. Very helpful. He answered all my questions and was very polite. I will update once I get everything else setup but so far so good.
NJPH Best Selling
Sep 19, 2024
on
Shopify
Lizzy was absolutely fantastic! From the moment I reached out, she was incredibly helpful and knowledgeable about how to optimize my store's SEO. She took the time to explain everything in detail and made sure I understood how the Booster SEO tool could benefit my Shopify store. Her quick responses and friendly attitude made the whole process seamless.
Cat&Dog Wonderland
Sep 19, 2024
on
Shopify
Jon is very knowledgeable and helped with my query in a professional, friendly and timely manner. He also made me aware of discounts available for your paid plans. Furthermore he gave me tips on how to change the favicon for my website :)
UseEcoArte
Sep 19, 2024
on
Shopify
The Booster SEO app transformed my store's speed, optimizing load times and improving user experience. Yaci's guidance was key, with a light yet objective approach, making the process smooth and efficient.
LEXIIR
Sep 19, 2024
on
Shopify
Forget this guys. Just by uninstalling their app they messed up my Shopify metadata, head and description, it was magically gone.
Didn't even leave like it as it was before. Shame on them.
Sole e Vento Studio
Sep 18, 2024
on
Shopify
Izzy was a great help to me today. I just installed the app but I will be reading and learning this coming week.
Luniton
Sep 18, 2024
on
Shopify
I had a great experience working with Alex from BOOSTER SEO & IMAGE OPTIMIZER. He really knows his stuff about SEO and image optimization!
Alex was super helpful, always ready to answer my questions, and explained everything in a way that was easy to understand. If you want to improve your website, I highly recommend Alex and BOOSTER. They did a fantastic job!
Path Of Praise
Sep 18, 2024
on
Shopify
I really didn't get all the information I was looking for. However that is not Izzy's fault. I basically didn't have the questions to ask. Maybe next time be a little more Force coming and explaining all the features your product has to offer.. especially for those who can't afford the paid version.
Lady Sweet
Sep 18, 2024
on
Shopify
Thanks you Alex,
I wanted to take a moment to thank you for the exceptional quality of your service in analyzing our website. Your thorough analysis and insightful recommendations have been incredibly valuable to us. Your expertise and attention to detail are greatly appreciated.
Thank you once again for your excellent work. We look forward to potentially working with you again in the future.
BellaBoo & Co
Sep 17, 2024
on
Shopify
Yaci was very helpful. She was friendly, provided great initial feedback on my site & provided me with learning material so I could continue to improve my shop. Thank you!
Revel Boutique
Sep 17, 2024
on
Shopify
Alex was great support! Helped in getting our items prioritized when setting up and made it so easy!
Flee Gear
Sep 17, 2024
on
Shopify
Can't really rate your app yet, as I just installed it and haven't really started it. Your chat person, Therese was quite helpful and gave me some suggestions. She was courteous and did a great job in verifying my store.
Hoard & Trove
Sep 17, 2024
on
Shopify
Therese was very helpful through the verification process and even took a quick look at my store and made a suggestion that I hadn't even considered to help improve its overall look, and it took me 2 minutes to do
Zoomies
Sep 17, 2024
on
Shopify
Have not had enough time with the app, however, customer service (Yaci) was extremely helpful and provided everything I needed plus more.
Catholic Gifts Canada
Sep 16, 2024
on
Shopify
Yaci was a fantastic customer service rep! She gave me great advice, and helped me tweak a few things right away on my website, as well as giving me resources to make other changes to optimize later when I have more time. I'm looking forward to exploring what this app has to offer.
Teddy Blaze
Sep 16, 2024
on
Shopify
I love this app and the customer service is amazing. EJ was helpful and gave me tips on updating our website :)
I look forward to upgrading as I continue to see progress from this app.