Taranker.Com Logo
BON Loyalty Program & Rewards logo

Customer reviews: BON Loyalty Program & Rewards

Develop by Shopify

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,565)

Overall rating
5

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Wuyi Origin

Aug 30, 2025  on Shopify

This is a great app and the staff are incredibly helpful and assisted when I had queries very quickly.

Hipa® Parts

Aug 29, 2025  on Shopify

The after-sales service is very good, and any problems can be resolved in a timely manner. Thank you very much!,Sienna, great service

Cozy Indigo Coffee

Aug 28, 2025  on Shopify

Simple and easy to use! I've been looking for a rewards program and found this one to be the best for my store. The support team is always so prompt and friendly when I have questions regarding set up.

Babylions

Aug 28, 2025  on Shopify

Einfache Einrichtung, toller Service

SILKSILKY

Aug 27, 2025  on Shopify

The BON app is very easy to use. We switched from another app to BON and received a lot of help from their customer service. I am very grateful to Sienna for her guidance and assistance. We are currently using it very smoothly.

FinnStyle

Aug 26, 2025  on Shopify

Excellent, responsive support. I'm still working through all of the features, so I can't comment as much on that, but support has been great.

KariBooBijoux

Aug 26, 2025  on Shopify

Pratique et efficace pour fidéliser ma clientèle. Je tiens aussi à remercier Courtney pour son aide précieuse. Elle m’a accompagnée avec patience et professionnalisme pour résoudre mon problème rapidement. Son soutien a vraiment fait la différence !

Wild Alabaster

Aug 25, 2025  on Shopify

craftly

Aug 25, 2025  on Shopify

Many thanks to Hazel for the excellent service, patience, helping me get the system up and running on the site. Very satisfied.

Alma Eko

Aug 22, 2025  on Shopify

Excellent customer service and very fast when you ask them anything. Hazel was the one helping me and it was so efficient.

MAYA TX

Aug 22, 2025  on Shopify

Hazel is great, very super fast responding and really helpful. Their customer service is absolutely outstanding. Pricing is great and Hazel even offered a discount to us for being a local company that is trying to help our local people. I would definitely recommend to go for this app.

Papaya Project

Aug 22, 2025  on Shopify

Great support by Sienna in the setup of my Bon Loyalty Program

global.inart.studio

Aug 21, 2025  on Shopify

hazel is good

Tera Clay

Aug 21, 2025  on Shopify

I needed some help with setting up the and Sienna was more than helpful! Very fast and precise answers! Highly appreciated!

Özel Beslenme

Aug 20, 2025  on Shopify

Great app, great customer service. We have been using BON since 2022 and never had an issue. Only in since start of 2025 we have over 1600 rewards redeemed.

Lash Glow

Aug 20, 2025  on Shopify

Good loyalty app, easy use and great customer support

Salad Servers Direct

Aug 19, 2025  on Shopify

I've had the BON team working with me for months, getting all the fine details right before launching on our site. Jean, Sienna, Hazel, Mia and Rani are all so nice! I'm so grateful for their patience with me. The support has been phenomenal. The app itself seems to be good so far.

Bluvall

Aug 15, 2025  on Shopify

BON Loyalty is super easy to use and does exactly what it promises. It’s been a smooth experience from the start, and the features are just what I needed. The support team is fantastic — always quick and friendly — and Justin especially went out of his way to make sure everything was set up perfectly. Couldn’t be happier!

Chillaura Wellness

Aug 12, 2025  on Shopify

Hazel was quick to respond, clear in her explanations, and genuinely pleasant to work with. Her positive approach made the setup process easier and more enjoyable. Thank you.

ZenPop Japan Stationery Store

Aug 11, 2025  on Shopify

Great app, easy to use and very efficient customer support. The app integrates well and I can depend on their team when I have any questions.

Scroll to Top