We had no experience with different loyalty programs apps, but BON seemed good enough with their features and options for multiple languages. Pricing is also on par with different apps so you can make a cautious investment. What we also got was great customer service and I have to give big thanks to their support and dev team. They handled most of our problems with ease. Keep up the good work!

Great customer service, really helpful and supportive. Would recommend.

I’d like to express my sincere appreciation for Sienna from the BON Loyalty team. She has been incredibly helpful and patient throughout our setup process, answering every question thoroughly and making sure we understood each step. Her professionalism, prompt responses, and friendly attitude made the whole experience smooth and reassuring. We truly appreciate the excellent support — thank you, Sienna, for going above and beyond!

Had a demo with Cara today, great efficient presentation. I'll be starting with the app this week. So far it looks to be very DIY with helpful guidance and easily customizable. Dannie has also been helpful with set up.

Rani set my mind at ease about the security of the app. Thank you.

A great tool for businesses of any size! Beyond the features, what really stands out is their exceptional customer support—one of the great experiences we’ve had with any review app on Shopify. Hazel went above and beyond to help us import our existing data and fine-tune the design so everything matched our brand perfectly. Highly recommend!

Aster in customer support was very helpful.

The support team is fantastic and did their best to ensure a successful migration to their platform. Aster and Cara were extremely prompt with their responeses.

Hazel has been a great help!

Amazing as usual - Exceptional support and onboarding team, with flexibility to branding and customise.

Hazel is extremely helpful in catering to our needs! We used Bon Loyalty for our previous store, where it worked very well, so we chose to use it again for this new store. It works smoothly for both online and offline orders.

Mijn ervaring met Kian en Aster is zeer positief. Ik kom er wel achter dat bij bepaalde noodzakelijke instellingen ik ineens meer moet gaan betalen. Voor de rest is de service zeer goed en heel vriendelijke mensen.

Je viens de commencer à utiliser cet outil et il m'a l'air performant. A suivre.

Probably the best on-boarding meeting I've ever had, Hazel was structured but at the same time flexible and adjusted her prensentation so it fit our needs. Looking forward to get started with the app. Thanks!

Amazing customer service!!

Muy buena la atencion de soporte. Especialmente de Hazel, logramos lanzar perfectamente nuestro programa de referidos y estamos muy entusiasmados!!

Très très belle expérience, les explication on été claire et simple vous m'avez beaucoup aider et répondu a toutes mes questions merci beaucoup :D

I only signed up today, but already their customer support has been excellent. Hazel was very quick to answer my questions! I'm very happy so far with the customisation and service. Thank you Hazel!

Even if the app requires some customisation to work well and some settings might be hard to find, Hazel's support has been great and helped us launch on a tight deadline.