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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,473)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Emily Cromwell Designs

Jul 11, 2025  on Shopify

This is a wonderful app! Their customer support is top tier and anytime I ever have a question, Hazel is always quick to respond and goes above and beyond to take the time to make sure my inquiry is resolved and is more than willing to take time to help. I couldn't recommend this app enough!

Kadeline Boutique

Jul 11, 2025  on Shopify

Excellent support from Hazel! Hazel was incredibly helpful, patient, and efficient in resolving the issues I was facing with the BON Loyalty Program. She took the time to understand my concerns, offered clear guidance, and made sure everything was working perfectly before closing the conversation. Her professionalism and kindness made the experience smooth and stress-free. Thank you so much, Hazel,. your support is truly appreciated!

Medpoin Official Store

Jul 11, 2025  on Shopify

A user-friendly app to use on my website. The customer service was excellent; Sienna helped me create my loyalty page and was very nice and helpful. I recommend using Bon Loyalty apps because the app is really good.

MD Logic Health®

Jul 10, 2025  on Shopify

Really good support for any issues we have. Thanks!

Salt Oral Care

Jul 09, 2025  on Shopify

Hey team, Just wanted to share a quick note of appreciation for Hazel’s assistance today on the BON Loyalty setup. Hazel, your clarity and promptness really helped us navigate through the platform efficiently. The walkthrough was smooth, and your inputs gave us a better understanding of how to structure our loyalty program going forward. Thanks for being patient with our queries and proactive in suggesting best practices. Looking forward to implementing the changes with your continued support!

krümelchen&kuchen

Jul 09, 2025  on Shopify

Beste App für Treuepunkteprogram. Es fehlt an nichts! Der Support ist absolut hervorragend und macht alle Wünsche möglich!!

Feather And Stone Boutique

Jul 08, 2025  on Shopify

Mia was pleasant, fast and efficient. Great service :)

Shop Miss A

Jul 08, 2025  on Shopify

Sascha Fitness España

Jul 07, 2025  on Shopify

Lo mejor de la aplicación es sin duda el soporte. Siempre contesta rápido y acaban solucionando todo! He tratado con varias personas: Maandy, Sienna y Hazel y todas son encantadoras. Sin duda merece la pena.

Naturopathic Dermatology

Jul 07, 2025  on Shopify

Cara was amazing! Went above and beyond answering questions, getting to the root of the problem (which was actually not a problem with the app) and crafting a personalized how-to video for our customers. Ended up making me happy I had the problem so that I could get such a wonderful video to help customers with!

pakopako

Jul 06, 2025  on Shopify

Very good loyalty app with a good pricing model compared to other apps available. Exceptional customer service from Hazel. We had a small problem and she fixed it right away.

YourESim

Jul 05, 2025  on Shopify

The support is great and Sienna answered all of my questions

Funny Lovely Gifts by Crafter Guru

Jul 04, 2025  on Shopify

I love how the widget blends with my store's branding — it's clean, elegant and works perfectly. The support team has been so kind, responsive and helpful every step of the way. Thank you BON team!

HAIRMONY

Jul 03, 2025  on Shopify

Great app, with great support from Hazel!

MythologieCandles

Jul 02, 2025  on Shopify

Great app, easy to use, and the support is top notch. We had a glitch and Sienna had us back up and running within 15 minutes. She made it easy without creating more work on our end. 5 star service!

NeceSera

Jul 01, 2025  on Shopify

Love the service. polite and quick to respond. Always available.

Nellcréations

Jun 30, 2025  on Shopify

top support réactif et aide solide @sienna est top

Sienna Goodies

Jun 27, 2025  on Shopify

Thanks Hazel for handling our questions. The Bon Loyalty app seems to look very customer friendly. Looking forward working with you.

Petit coeur salé

Jun 27, 2025  on Shopify

Sienna m'a aidé à l'intégration de l'application et a répondu à toutes mes questions. Merci encore !

Oriental-Style

Jun 26, 2025  on Shopify

BON Loyalty has been an amazing addition to my store! The app is easy to use, packed with useful features, and the customer support is truly outstanding. I had a few setup questions and small issues – the team responded quickly, kindly, and solved everything right away. Super smooth experience from start to finish. Everything works exactly as expected, and I love how customizable the loyalty and referral features are. Highly recommended for a clean, effective, and reliable loyalty program for your customers.

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