The BON app (and support team) are absolutely amazing at allowing us to provide VIP tiers for our customers, as well as reward our customers with purchase points and redeemable vouchers. The set-up and configuration is simple, straight-forward and quick. Furthermore, the support team (Hazel, Kaylinn, Maxxie) has been nothing short of amazing! Their response time, ability to troubleshoot and answer our questions, and service goes above and beyond to ensure our Rewards programme and offering works excellently. Highly recommended!

very good support experience.

Highly recommend! Since we started using this app, the CS team (Hazel, Sophie, Cara, Tracy, Maxxie, Elliot, Anna, Chelsea, etc.) and the Development team have provided timely support whenever needed. They consistently update the app with new features, which greatly assists merchants in managing their businesses and customer relationships more effectively. The user interface is clear and easy to navigate, making it user-friendly. The pricing is reasonable, and the overall service is excellent!

great app. best loyalty and rewards program in the market. Also, amazing customer service. Maxxie and the Dev Kahn were Amazing at fixing a loading issue with the app.

Customer service is awsome, actually Cara from Customer Service! The program is wonderful I check out at least 20 different and this one has it all! You will not regret it, I think this one is the best there is!

Pretty straightforward to set up. I ended up having to go for a paid plan because it had far more customisable options. The queries I had setting it up were dealt with very quickly and professionally. I would recommend and hopefully it will be a successful reward and loyalty app for my store.

I really love the app so far but mostly the help and support from Hazel, she has been dedicated to help me from A to Z for a smooth and easy integration. I am really happy with the app features and exceptional support.

Maxxie and the team have been helpful and efficient throughout our journey with the program. They have assisted with implementing customised features and are quick to provide solutions. Thank you for always taking the time to provide considered and thoughtful replies to our questions!

We have been using the BON Loyalty rewards app for some time now and are absolutely delighted! Setting up the app was child's play and the dashboard is very clearly laid out. We particularly like the fact that the layout can be customised, which allows us to adapt the app perfectly to our needs. One outstanding feature is the support for multiple languages. As we have an international target group, this was a crucial point for us. All texts can be easily translated, which makes it extremely easy to use for our customers worldwide. The integrations are also worth mentioning. The integration of our customer review app was easy to install and works perfectly. We were always able to rely on the quick and helpful support of the support and development team for various adjustments and clarifications, especially from Hazel, who gave us great support with a lot of patience and commitment. Many thanks at this point for the great service! All in all, we can highly recommend BON Loyalty. A top app with outstanding support and great features for internationally active companies.

Excellent app and value

So far so good :)

Great app with a great team behind it. Extra requests are also dealt with very quickly. The support is great and fast. A clear recommendation.

We are new to BON loyalty, but the experience with BON, Cara and her team has been nothing short of OUTSTANDING. We look forward to this program improving our customer experience and retention!

Features and functionality are fantastic. Integration both in-store (POS) and online are seamless and customizable. Pricing is very reasonable and customer support is some of the best I've encountered for a Shopify app partner. The difference between BON Loyalty and our previous rewards program is night and day. 5/5, definitely recommend!

Cara ist ein absoluter Traum. Danke für diesen wunderbaren Service.

Great service!

The customer support is really great. Maxxie is extremely friendly and puts her heart and soul into helping her customers!

L'application fait exactement ce qu'elle promet, à un prix très abordable. Mention spéciale au service client très facilitant, notamment Hazel, Courtney et Mia !

El servicio de soporte es muy rápido y eficiente. Especialmente Kaylinn estuvo muy dispuesta a resolver nuestras incidencias! Recomendable 100%!

Toujours réponse à nos questions, le programme est facile à utiliser pour nous et pour les clients en ligne. Merci à Mia pour son aide avec la navigation de l'application.