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Customer reviews: BON Loyalty Program & Rewards

Develop by Shopify

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,568)

Overall rating
5

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Inaury

Jun 21, 2024  on Shopify

Excellent service! I don't know how well the app will work out yet since I just installed it on my store but the customer service has been top notch!

Specialised Aquatics

Jun 20, 2024  on Shopify

good customer service from Maxxie

SILCO HAUS

Jun 20, 2024  on Shopify

Customer support was very helpful. Immediately provided solutions to all my questions.

TaiLux.com

Jun 19, 2024  on Shopify

Anna has been quick & helpful

menstruflow GmbH

Jun 19, 2024  on Shopify

First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.

OnyxTemplates™

Jun 19, 2024  on Shopify

Bon is awesome and Maxxie is the best. Everything was easily customizable. I love the service! I highly Recommend!

La Sélection du Pro

Jun 19, 2024  on Shopify

Fonctionnalités complètes et surtout pouvant être complètement traduites, y compris les boutons d'action (au contraire de certains de leurs concurrents, notamment celui commençant par un S). Service client tip top, mes remerciements à Mia et Maxxie. Je recommande.

Koala

Jun 18, 2024  on Shopify

The application is very intuitive and easy to use, it has many essential features for my store. Not to mention that the support is very helpful, I had a very good experience with Cady, who was very helpful and resolved all my doubts.

Squeeze De Citron

Jun 18, 2024  on Shopify

I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. I would especially like to thank Cady for her outstanding attention and assistance. Highly recommend this app!

Wyevale Hedges

Jun 18, 2024  on Shopify

Sophie and Maxxie were a great help in setting up the app. For reference, the app needs to be activated in the settings as well as the theme, a point I overlooked. However they quickly addressed this and helped me to remove the BON 'label'. Great support and looking forward to testing the APP, initial thoughts are the interface look clean.

SILKSER

Jun 18, 2024  on Shopify

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

Vibe Twelve

Jun 18, 2024  on Shopify

Maxxie was very kind, quick to respond, and reflected requests more quickly! Very, very good.

SOL Nutrition

Jun 17, 2024  on Shopify

Mia was so helpful and prompt! Thank you for your help! =)

VENTURA

Jun 17, 2024  on Shopify

BON's costumer support is incredible! They were able to help me fix an issue with the widget visualization on my webiste and guide me through the set up process so i can start using the app. Overall, a great experience!

seven peaks online

Jun 17, 2024  on Shopify

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

CURVA FABULOUS

Jun 13, 2024  on Shopify

Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!

Rainbow Crafts

Jun 12, 2024  on Shopify

very nice and very quick with service appreciate you

Sublyme

Jun 12, 2024  on Shopify

Self Rez Coffee Company

Jun 11, 2024  on Shopify

I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!

La Bobine à Pois

Jun 11, 2024  on Shopify

Service client au top et hyper réactif !

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