Taranker.Com Logo
BON Loyalty Program & Rewards logo

Customer reviews: BON Loyalty Program & Rewards

Develop by Shopify

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,632)

Overall rating
5

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Trinity's

Nov 12, 2025  on Shopify

Cara was extremely helpful and patient with me. Guided me through several tasks to get my Loyalty program up and running. I appreciate the sense of urgency she had to work closely with me to resolve the issues I have been facing. We can now use the Loyalty program because she took the time to work with me. Thanks again Cara!

Heart Healer®

Nov 12, 2025  on Shopify

Awesome customer support, easy to set-up and customize to your liking. Kian you are the best!

Petits Artistes

Nov 12, 2025  on Shopify

Gebruiksvriendelijke tool en efficiënte support van Hazel.

Loma Store

Nov 11, 2025  on Shopify

Thanks hazel and Kian for the awesome support. Super friendly and fast response. Looking forward to using this plugin.

Rich CoCo

Nov 11, 2025  on Shopify

wonderful experience, very passionate and understanding.

Suneli Valley

Nov 11, 2025  on Shopify

Hazel was extremely helpful and an unexpectedly delightful person to work with while setting up the BON Loyalty app on my store. She made the onboarding process smooth, enjoyable, and easy to understand. I couldn’t have asked for better support, truly a great experience from start to finish!

barklin

Nov 10, 2025  on Shopify

Bon was awesome! They replied instantly and gave me clear, step-by-step guidance through the setup. Super helpful and easy to work with.

IVG Ireland

Nov 10, 2025  on Shopify

Ory-Berlin

Nov 09, 2025  on Shopify

I’m new to this app, and so far the support has been absolutely amazing! Everyone is so helpful and responsive — exactly what we need. It’s great to see people who really take the time to assist. I’m excited to see how this will impact my customers!

Matloob Sports

Nov 09, 2025  on Shopify

I’ve just started using BON Loyalty and I’m really impressed! The setup was simple, and the support teamespecially Kianwas incredibly helpful and friendly. The app makes it easy to build a points and rewards system that looks professional and works smoothly. Highly recommended for anyone who wants to boost customer loyalty.

Muni Muni by Sia

Nov 09, 2025  on Shopify

Wasn't expecting a real human customer service personnel to attend to my queries. Dannie was of great help!

Life is a Journey

Nov 07, 2025  on Shopify

è una buona app per cominciare. Inoltre, ho avuto qualche difficoltà che però, Aster ha risolto velocissimamente in chat.

LONGÉVITÉ

Nov 06, 2025  on Shopify

New Style Jewels

Nov 06, 2025  on Shopify

Best app install if you want to use a rewards system! Beautiful Assistants from Sienna & Haley they were very communicative and helpful. they personally reached out and helped with issues that were easy to fix. Overall happy with this app. :)

Nutratology

Nov 06, 2025  on Shopify

Love their customer service - quick and super helpful and so kind! Great app as well!

ViaMonte Shop

Nov 05, 2025  on Shopify

Assistenza e supporto a risolvere le mie richieste in modo impeccabile! Il mio voto è il massimo, quindi assegno 5. Grazie mille ancora e buon lavoro

Sonata Dancewear

Nov 05, 2025  on Shopify

Great and efficient loyalty program, very prompt support team and easy to install and use!

Bees Crafty Corner

Nov 05, 2025  on Shopify

Ativafit

Nov 04, 2025  on Shopify

Great experience. The app provided so many functions that the last app we used didn't, and the price is also cheaper than the last one, which is amazing. Also, Hazel is so patient and professional, she explained every feature on our demo call which is the main reason that we switched to this app. Can't wait to start using this app.

Glow

Nov 04, 2025  on Shopify

Hazel crushed it today - got me setup quick and easy.

Scroll to Top