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Customer reviews: BON Loyalty Program & Rewards
Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Reviews (1,429)
What Merchants Think
"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.
Key Strengths
- User-friendly and intuitive interface
- Comprehensive feature set, including customization options
- Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
- Seamless integration with existing systems
- Efficient setup and implementation process
Common Concerns
- Complexities related to discount code management when transitioning loyalty points
- Desire for more autonomous control over bulk importing user data
- Occasional lack of certain advanced features compared to competitors
Final Thoughts
Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.