Hazel helped me set up and get going. I needed some custom items as well and she was able to get me in touch with devs Small update: They again helped me today set up my VIP Tiers. There were a few syncing issues, so they are fixing those quickly. They are also building me a custom VIP experiance, Customer service is out of the world. When you have an app and can contact CS 24 hours a day, that is a HUGE bonus

GREAT APP AND GREAT ASSISTANCE BY Courtney

I had a great experience with the customer service Sienna who assisted me. She was incredibly helpful, patient, and knowledgeable in answering all my questions. Her friendly attitude and clear communication made the entire process smooth and stress-free. I truly appreciate her support and professionalism. Thank you for the excellent service!

Great customer service. Very fast and always ready to help. Sienna was great!

The customer support is efficient and helpful. Using the app has also been a smooth process. I was assigned to Hazel and she was very cheerful and prompt in her responses!

I've been working with Mila and Cara on helping me to set up this app, they were amazing! So fast at responding and professional. Thank you so much! I love this app.

Thanks Sienna for helping us setting up the app!

Easy set-up and customer service is helpful!

I got support from Maandy – super fast replies and excellent customer service. Everything was sorted out within minutes.

Hazel was amazing—very professional and quick to respond. She made solving my issue so easy!

I have chosen Bon Loyalty for their brilliant features of offering different languages ​​and currencies and integrating with POS, so that we can also offer customers to use the loyalty program in our store. I am not super technical but I was able to set up most of it myself and the rest together with Bon's incredibly amazing team. The team at Bon is far beyond the ordinary. Mila, Courtney, Mia, Sienna, Hazel and Maandy have been absolutely amazing and very patient in helping me with all my many questions and believe me there have been many. They follow up on everything and they always work to find solutions. With their help we now have the best and most beautiful loyalty program. There are still a few small adjustments Bon can make to the POS to make it work optimally. For example, when a customer exchanges their goods, points are deducted for the goods they return but the customer does not get points for the new goods they exchange. But that is something they are working on solving. I am incredibly happy to be able to offer my customers a great and professional loyalty program and I look forward to working with it in the future. If you are looking for a loyalty program, then Bon Loyalty is the one you should choose in my opinion. I can only give 5 stars but if I could I would give 10. my warmest recommendations.

Great app so far. Got it set up in a couple of hours, easy to navigate and customize. Mia in support chat is very quick to respond. Recommend!

The app is super intuitive and runs smoothly. Great design and fast performance—highly recommended! The customer support has been really helpful and responding to my each question timely. A special thanks to Hazel and Logan, thanks for your help!

The current experience is good, and we are still cooperating. I hope it will have good results!

Detailed, Friendly assistance

Cara was absolutely amazing! I got the whole loyalty programme set up in one sitting and when I got stuck on making it appear on my website Cara said 'Leave it to me!' Thanks Cara for making it all so painless!

I am new to this app, but the onboarding steps have been very smooth and an easy process to implement on our site. Mila was very responsive and helpful with all of the questions I asked throughout the process. Can't wait to see how the program performs!

I am looking forward to using BON as my Loyalty app for my small business. Hazel was so helpful in helping me to set it up. I hope my customers love it.

Los servicios de atención al cliente son lo máximo.