Maxxie was very kind, quick to respond, and reflected requests more quickly! Very, very good.

Mia was so helpful and prompt! Thank you for your help! =)

BON's costumer support is incredible! They were able to help me fix an issue with the widget visualization on my webiste and guide me through the set up process so i can start using the app. Overall, a great experience!

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!

very nice and very quick with service appreciate you

I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!

Service client au top et hyper réactif !

great cx care by Anna!

Application très facile à utiliser avec un support super réactif et compétent. Je l'utilise depuis 2 mois et je suis très contente.

Best customer service ever. Maxxie was attentive, kind, and patient with me. I am super satisfied and recommend this app to everyone! Quality & Service is top-tier.

Bon Loyalty absolutely fulfills my expectations. Functional, perfectly customizable and also very well received by customers. The support responds very quickly, is competent and friendly. Anna, Sophie, Chelsea and Mia have always helped me quickly. Many thanks also to the dev team in the background! - They have implemented all my wishes superbly. I can highly recommend the app - it is definitely an enrichment for our store and our customers.

As a note I am new to this app but so far Bon is hands down the best. The price is very competitive especially when you consider all the customizable options they provide. The onboarding process is another main part that they tackle with ease. I worked with Maxxie and a few others who were all amazing. She worked with me getting all our customers imported over. If you have thought about trying Bon, I highly recommend.

Amazing Customer Service! I had a lot of questions, and everything was handled and answered! This is also a Great App!

Been using BON Loyalty App for months. BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady! Would rate 10 our of 5 if there is such option, highly recommended!

top services and support

I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.

Awesome support, thanks to Anna.

After much time spent comparing and deliberating, we have chosen BON as the most suitable loyalty app for our online store. Its clean UI promises a high-quality user experience. Above all, we want to give high marks for their customer service. Anna, who was in charge of my account, provided very friendly and meticulous support. Customer service is a really important factor when choosing an app, so we feel reassured to continue using BON. In terms of functionality, it lacks nothing compared to other apps. The price is also very attractive compared to other apps. One downside is that it’s not possible to link custom metafields. For example, even if a customer enters their birthday in BON, that data cannot be seen in Shopify’s customer data. This means that birthday data has to be manually transferred to Shopify one by one. Although this can be somewhat resolved by exporting a CSV file and importing it into Shopify, it does create extra work. Overall, I would like to give BON a 5-star rating. Their customer service is excellent, so I am confident that they will actively solve any problems that arise in the future. If you’re looking for a loyalty app, I highly recommend BON.