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Customer reviews: BON Loyalty Program & Rewards

Develop by BON Loyalty

Reviews (1,864)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

The Heart Division

Jun 26, 2024  on Shopify

Mia from customer service has been so helpful during the set up process, with all of my questions.

Mi tienda

Jun 26, 2024  on Shopify

wonderful attention and support from Cady

House Of FurBaby

Jun 26, 2024  on Shopify

I am really enjoying this app. It is very user friendly and easy to setup. I did have a few issues with removing the widget on the home page - but Anna was so quick to respond to my request. She was able to send me links and walk me through the changes I wanted to make.

SneekPeek

Jun 25, 2024  on Shopify

SOPHIE WAS AMAZING!! prompt customer service and tackled my issue straight away, i have only just installed BON but im confident ill stick around.

Seasons Love Your Skin

Jun 24, 2024  on Shopify

El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa

Georgespaul

Jun 24, 2024  on Shopify

Great app, with an amazing team support, especially Sophie, who answers everything very fast and resolved all our issues !

Seiranow

Jun 23, 2024  on Shopify

Installed the BON: Loyalty Rewards Referrals App on my Shopify store and it's been a game-changer. The customer service is amazing, and Anna did a fantastic job helping me resolve an issue. Highly recommend!

Moe Mae

Jun 23, 2024  on Shopify

The customer service is cool. I was talk with Anna and she is so nice. And I love the visuals of this application and best of all, this application is easy to use.

All Natural Collection

Jun 22, 2024  on Shopify

So far so good. Customer service from both Mia and Anna was excellent. They got my customers imported and loyalty page and widget up and running quickly. The app looks great and I think it will be much easier for customers to navigate than my previous program

Inaury

Jun 21, 2024  on Shopify

Excellent service! I don't know how well the app will work out yet since I just installed it on my store but the customer service has been top notch!

Specialised Aquatics

Jun 20, 2024  on Shopify

good customer service from Maxxie

SILCO HAUS

Jun 20, 2024  on Shopify

Customer support was very helpful. Immediately provided solutions to all my questions.

TaiLux.com

Jun 19, 2024  on Shopify

Anna has been quick & helpful

menstruflow GmbH

Jun 19, 2024  on Shopify

First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.

OnyxTemplates™

Jun 19, 2024  on Shopify

Bon is awesome and Maxxie is the best. Everything was easily customizable. I love the service! I highly Recommend!

La Sélection du Pro

Jun 19, 2024  on Shopify

Fonctionnalités complètes et surtout pouvant être complètement traduites, y compris les boutons d'action (au contraire de certains de leurs concurrents, notamment celui commençant par un S). Service client tip top, mes remerciements à Mia et Maxxie. Je recommande.

Koala

Jun 18, 2024  on Shopify

The application is very intuitive and easy to use, it has many essential features for my store. Not to mention that the support is very helpful, I had a very good experience with Cady, who was very helpful and resolved all my doubts.

Squeeze De Citron

Jun 18, 2024  on Shopify

I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. I would especially like to thank Cady for her outstanding attention and assistance. Highly recommend this app!

Wyevale Hedges

Jun 18, 2024  on Shopify

Sophie and Maxxie were a great help in setting up the app. For reference, the app needs to be activated in the settings as well as the theme, a point I overlooked. However they quickly addressed this and helped me to remove the BON 'label'. Great support and looking forward to testing the APP, initial thoughts are the interface look clean.

SILKSER

Jun 18, 2024  on Shopify

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

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