Easy to use and customize. Great support!

Great app and support from all the BON team members. They've helped us extensively with getting this program launched on our site and helping accommodate all of our issues. Truly grateful for their dedication

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far. For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

Very good application, very advantageous. Good assistance, thanks to Anna for helping me

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products). From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol). Their app is incredibly user friendly and does exactly what you want from a Loyalty App. It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7. Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans). Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

Really great app. Customer support is amazing. Thanks Anna!

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things. Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now. Thank you to him!

Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.

Very easy to integrate the app and the customer support team is just amazing and very helpful.

We are just setting everything up. So far better than another app we were trying to use. Customer Service - Cara has been wonderful and quick to response. We are still tweaking a few things but can't wait to roll it out. Thank you

Nice support!

A great app, simple to use and great service! Thank you again Sophie for helping me.

I recently had the pleasure of interacting with Hazel regarding the BON: Loyalty Rewards Referrals app, and I couldn't be more impressed. Hazel's support was nothing short of exceptional. She was not only prompt and knowledgeable but also went the extra mile to ensure all my questions were thoroughly answered. Her guidance was clear, concise, and tailored to my specific needs, making the whole experience seamless and stress-free. I highly recommend this app, not only for its features but also for the outstanding customer support provided by Hazel. She deserves a perfect score for her dedication and excellent service. Thank you, Hazel, for making my experience with BON so positive! Rating: ★★★★★

We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)

Excellent support, Sophie has been extremely helpful.

Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !

This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale. What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin. 5 stars—highly recommended!

Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel. Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.