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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,473)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Bex Beauty

Mar 04, 2025  on Shopify

I really love the app so far but mostly the help and support from Hazel, she has been dedicated to help me from A to Z for a smooth and easy integration. I am really happy with the app features and exceptional support.

The Paper Bunny

Mar 03, 2025  on Shopify

Maxxie and the team have been helpful and efficient throughout our journey with the program. They have assisted with implementing customised features and are quick to provide solutions. Thank you for always taking the time to provide considered and thoughtful replies to our questions!

Jollyknits

Mar 03, 2025  on Shopify

We have been using the BON Loyalty rewards app for some time now and are absolutely delighted! Setting up the app was child's play and the dashboard is very clearly laid out. We particularly like the fact that the layout can be customised, which allows us to adapt the app perfectly to our needs. One outstanding feature is the support for multiple languages. As we have an international target group, this was a crucial point for us. All texts can be easily translated, which makes it extremely easy to use for our customers worldwide. The integrations are also worth mentioning. The integration of our customer review app was easy to install and works perfectly. We were always able to rely on the quick and helpful support of the support and development team for various adjustments and clarifications, especially from Hazel, who gave us great support with a lot of patience and commitment. Many thanks at this point for the great service! All in all, we can highly recommend BON Loyalty. A top app with outstanding support and great features for internationally active companies.

The Natural Health Market

Mar 03, 2025  on Shopify

Excellent app and value

Nutri.se

Mar 01, 2025  on Shopify

So far so good :)

MNSTRY

Feb 28, 2025  on Shopify

Great app with a great team behind it. Extra requests are also dealt with very quickly. The support is great and fast. A clear recommendation.

Replay Sports Cards

Feb 26, 2025  on Shopify

We are new to BON loyalty, but the experience with BON, Cara and her team has been nothing short of OUTSTANDING. We look forward to this program improving our customer experience and retention!

Paper and Grace

Feb 26, 2025  on Shopify

Features and functionality are fantastic. Integration both in-store (POS) and online are seamless and customizable. Pricing is very reasonable and customer support is some of the best I've encountered for a Shopify app partner. The difference between BON Loyalty and our previous rewards program is night and day. 5/5, definitely recommend!

ROUGH.

Feb 26, 2025  on Shopify

Cara ist ein absoluter Traum. Danke für diesen wunderbaren Service.

NicoCeccoRings

Feb 26, 2025  on Shopify

Great service!

Pet Printed

Feb 26, 2025  on Shopify

The customer support is really great. Maxxie is extremely friendly and puts her heart and soul into helping her customers!

SteamOne

Feb 25, 2025  on Shopify

L'application fait exactement ce qu'elle promet, à un prix très abordable. Mention spéciale au service client très facilitant, notamment Hazel, Courtney et Mia !

Natursenior

Feb 25, 2025  on Shopify

El servicio de soporte es muy rápido y eficiente. Especialmente Kaylinn estuvo muy dispuesta a resolver nuestras incidencias! Recomendable 100%!

Boutique Döggo

Feb 24, 2025  on Shopify

Toujours réponse à nos questions, le programme est facile à utiliser pour nous et pour les clients en ligne. Merci à Mia pour son aide avec la navigation de l'application.

אלכסנדר

Feb 21, 2025  on Shopify

Great app with an intuitive interface and smooth performance! Huge thanks to Courtney for her amazing support—super helpful and professional!

RunnersWorld Tulsa

Feb 20, 2025  on Shopify

Support has been great - I turned on before my customers were imported which maxed out my account. They quickly reset my account due to the migration of customers. Cara was great! I needed a few more days in my trial to be able to check out the features longer.

Behemoth Webstore Worldwide

Feb 20, 2025  on Shopify

Awesome app and great support from Hazel. Fully recommended!

amby.lt

Feb 20, 2025  on Shopify

I am very happy with the Bon Loyalty program! The system is not only user-friendly and efficient, but the customer support is also outstanding. A special thanks to Hazel, who quickly responded to my issues and provided professional assistance. The fast and friendly communication made me trust this program even more. I highly recommend it to anyone looking for a high-quality loyalty program with exceptional customer service! ✨

NSI Nails

Feb 19, 2025  on Shopify

fxpopup

Feb 19, 2025  on Shopify

The customer service Hazel was very kind and supportive. Professional service.

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