The customer service is great. The look and feel of the app is awesome

Although I have only just signed up and getting things sorted the app is looking fantastic and can't wait to release it to my customers, So far personal trials before releasing is all positive and was very easy to set up. We did have a few teething issues however Haley in support has been fantastic in helping. Going above and beyond to be on top of it, the support like many of the other reviews below was a big part of the reason why I went this path and it certainly hasn't disappointed.

Hazel was sooo great helping me get set up and verify everything was running correctly. I haven’t used the program yet, but service is excellent!

We are just getting started with BON Loyalty, and so far the experience has been fantastic. The program is robust enough to handle all of the features we are looking for in a Rewards program without being overly complicated. I have had SO many questions and Lyn and the rest of the team have provided me with all the information I need in a very timely fashion. Looking forward to seeing a boost in sales!

BON loyalty support is very helpful and answered all my questions, created tickets with their dev team to fix my bugs. Very pleased.

BON Loyalty has great customer service and is an excellent Rewards App. I've used them on another store for years, and they've implemented many great updates to their program since.

This app works for my store very well. Perfectly configured and very easy to use. The customer support is awesome and outstanding help from Hazel and team. They are always ready to help and guide. Highly recommend!

Absolutely brilliant support and the app works like a charm. Lyn's support was top notch.There should be an option to have 10 stars. 5 star is too little

Customer support is extremely helpful. Hazel was very kind and thorough!

Great app with excellent customer support. The BON Loyalty team was fast, clear, and very helpful in resolving my issue. Highly recommended!

Amazing customer support hazel is superb great employee

最高なアプリだ

The live chat experience is wonderful! Both Hazel and Haley offered superior service. Thank you!

アプリを始める前でしたので、わからないことばかりで、 テストの仕方など、いろいろ質問しました。 1時間以上と長い時間にもかかわらず、 ヘイリーさんというサポートの方が、わかりやすく丁寧に回答してくれました！ これなら、安心して使用できそうです！ これからも、よろしくお願いいたします！

Great app with a clean interface and solid features. Special thanks to Haley for the prompt, friendly, and helpful support — really appreciated the clear explanations and quick responses. Highly recommended for merchants looking to boost customer engagement.

I’m extremely satisfied with BON Loyalty and the support behind it. Huge thanks to Sienna, Dannie and Kahi for personally helping me solve every UI issue and tailoring features exactly to my needs. The app is powerful, smooth, and honestly exceeded my expectations. It answers all my needs and then some. I highly recommend BON Loyalty to anyone looking for a serious, flexible, and well-supported solution.

Fast and responsive support! Whenever I encountered issues or had questions about my program setup, both Haley and Hazel were extremely helpful and guided me every step of the way.

Absolutely great Loyalty app that's super easy to setup most especially for someone like me who really struggles with technology but was able to do everything myself along with the Customer Service team at BON. A BIG shout out to Sienna and Dannie who were always there to help me whenever I was struggling with anything and Logan the developer who went above and beyond to help customize the Loyalty page on our website to incorporate some additional features that are not present in the bespoke package. Will happily recommend BON any day. Thanks team!