Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,

What a scam asking to pay a fee just for changing the logo. I tried an initial logo (just playing around), and then I went for change it and I had to pay $149 for that. It's like paying a fee for changing the profile picture on your instagram. They did not make the logo, nor they started placing it onto the products, so why asking the users to pay that ridiculous fee. When you initially set the logo, they do notify you that if you want to change it in the future you'll have to pay, but pay for what exactly.

I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.

Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.

Working hard with this great team to launch my new Beauty Brand! I chose Blanka for one specific reason, ease of use and a great catalog. If you are like me, organically growing a brand with a drop ship Manufacturer, and need a great Company that can adapt to your business needs, check out Blanka! They have all the features you need to scale at your own pace! Thank you Blanka!

This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff.

TRES BON FOURNISSEUR LE SITE BEUG UN PEUT MAIS A PAR CE TOUT EST BIEN ET LES FRAIS DE PORT UN PEUT ELEVER

Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly.

Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars!

Andie has been so helpful! The products are top notch quality. The packaging is lovely and the service provided by Andie have been 5 star! Thanks a million!

its a great way to start your own Beauty Brand and the People who Work there are always really nice :)

Hands down to the best customer service and Mae! I’m following Blanka since the beginning and they always had the best service. Doesn’t matter if u are currently using a Membership or not. And they are improving so much! It gets easier and easier for me to sell in Europe with all the regulations. Still need to do a few things on my own regarding safety sheets but blanka is handled already a huge amount. And I really need to point out that they also stand for quality! If there is for any reason (what basically can happen cause we’re all human) some mistakes or problem with the products they act fast to fix that! Can’t wait to see what’s next! :)

Patrick was really helpful in helping me get set up, and patient with me to ensure I completely understood everything. Thanks Patrick great service

Mae has truly made this process amazing. Very willing to help and follow up. Made this a great experience

Patrick has been exceptional with guiding me through the branding process! He is kind, sincere, genuine, knowledgeable, efficient and reassuring. I had a few hiccups with my logo. Patrick is communicative and was able to assist me with getting everything situated. I am elated and grateful. Patrick, sincerely thank you for everything.

Thank you Patrick! For your professionalism and dedication to providing excellent customer service.

They were kind and tried to make things right, and I genuinely hope their business keeps growing. That said, the shipping was just too slow...over a week for a basic highlighter isn’t ideal. I had to cancel, and my customer wasn’t happy. The app’s also a bit pricey, with limited flexibility. Not the best fit for a fast-moving store, but I’m rooting for them to improve.

Super excelent the service of Mae! She helped me for each trouble I had with my Logo. And helped me to understand every step of Blanka app.

So far so good, they are responsive, helpful and always available. Mae has been a pleasure to work with! They care about their brand and their customers, and always have helpful material ready to make my store better. Thank you!

I’ve had a great experience working with Blanka so far! Mae has been incredibly helpful, kind, and responsive throughout the entire process — from placing a sample order to updating my account information. The products look amazing and I’m excited to launch my brand with them. Highly recommend Blanka if you’re looking for a reliable and professional private-label partner! Thanks again to Mae for the excellent support!