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Customer reviews: Blanka Makeup Beauty Cosmetics

Develop by Shopify

Blanka is a Shopify app designed to streamline checkout customization and boost conversions. This review covers its features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (100)

Overall rating
4.8

What Merchants Think

Blanka Makeup Beauty Cosmetics has generally received positive feedback from its merchants. The app is appreciated for its user-friendly interface and comprehensive features, which help streamline business operations from inventory management to sales tracking. One of the standout elements of Blanka is its exceptional customer support, with specific praise for team members like Patrick, Mae, and John, who consistently provide knowledgeable and helpful assistance. However, some merchants have faced issues with fulfillment times and billing practices, which have been points of contention.

Key Strengths

  • Exceptional customer service with friendly, knowledgeable staff.
  • User-friendly interface that simplifies onboarding and navigation.
  • Comprehensive tools that integrate well with e-commerce platforms.
  • High-quality products and clear branding options.
  • Quick resolution of technical issues and customer queries.

Common Concerns

  • Slow fulfillment and shipping times reported by some users.
  • Issues with unexpected charges and billing clarity concerning trial periods.
  • Limited efficiency in managing out-of-stock items within the app.
  • Concerns about product pricing being higher compared to other suppliers.

Final Thoughts

Overall, Blanka Makeup Beauty Cosmetics has been positively received by merchants for its ease of use and the strong customer support it offers. Despite some logistical and billing concerns, the app's capability in helping merchants manage their beauty business efficiently is well-regarded. Feedback suggests that improvements in fulfillment services and pricing strategies could enhance user satisfaction further.

IT'S WHATEVER LLC

Oct 29, 2025  on Shopify

This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff.

chicglowyou

Sep 30, 2025  on Shopify

Ansley Effect

Sep 21, 2025  on Shopify

Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly.

KDLR Beauty Labs

Sep 06, 2025  on Shopify

Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars!

JENJA BEAUTY

Aug 14, 2025  on Shopify

Andie has been so helpful! The products are top notch quality. The packaging is lovely and the service provided by Andie have been 5 star! Thanks a million!

Symphonie

Aug 08, 2025  on Shopify

its a great way to start your own Beauty Brand and the People who Work there are always really nice :)

Zopop

Jul 11, 2025  on Shopify

Good service, Patrick is a big help.

IBZ.

Jul 09, 2025  on Shopify

Hands down to the best customer service and Mae! I’m following Blanka since the beginning and they always had the best service. Doesn’t matter if u are currently using a Membership or not. And they are improving so much! It gets easier and easier for me to sell in Europe with all the regulations. Still need to do a few things on my own regarding safety sheets but blanka is handled already a huge amount. And I really need to point out that they also stand for quality! If there is for any reason (what basically can happen cause we’re all human) some mistakes or problem with the products they act fast to fix that! Can’t wait to see what’s next! :)

peauz

Jul 09, 2025  on Shopify

Exceptional service.Very helpful team.

Axe Skincare

Jul 04, 2025  on Shopify

Patrick was really helpful in helping me get set up, and patient with me to ensure I completely understood everything. Thanks Patrick great service

Alexi Taylor

Jun 30, 2025  on Shopify

Mae has truly made this process amazing. Very willing to help and follow up. Made this a great experience

The CAVU Collection

Jun 12, 2025  on Shopify

MY HOLY GLAM

Jun 11, 2025  on Shopify

Patrick has been exceptional with guiding me through the branding process! He is kind, sincere, genuine, knowledgeable, efficient and reassuring. I had a few hiccups with my logo. Patrick is communicative and was able to assist me with getting everything situated. I am elated and grateful. Patrick, sincerely thank you for everything.

Zen Allure Beauty®️

Jun 11, 2025  on Shopify

Thank you Patrick! For your professionalism and dedication to providing excellent customer service.

My Store

May 29, 2025  on Shopify

Super excelent the service of Mae! She helped me for each trouble I had with my Logo. And helped me to understand every step of Blanka app.

Redo Skincare

May 27, 2025  on Shopify

So far so good, they are responsive, helpful and always available. Mae has been a pleasure to work with! They care about their brand and their customers, and always have helpful material ready to make my store better. Thank you!

Kris10kesp

May 22, 2025  on Shopify

Clemedy

May 19, 2025  on Shopify

I’ve had a great experience working with Blanka so far! Mae has been incredibly helpful, kind, and responsive throughout the entire process — from placing a sample order to updating my account information. The products look amazing and I’m excited to launch my brand with them. Highly recommend Blanka if you’re looking for a reliable and professional private-label partner! Thanks again to Mae for the excellent support!

Velvet Touch

May 15, 2025  on Shopify

I am in the process of launching my store and must express my gratitude to Mae and Patrick their exceptional assistance and responsiveness. The products are outstanding, and I am eagerly anticipating the launch.

Vividia

May 05, 2025  on Shopify

So far, my experience have been fantastic and the products seem to align to what I want for my business. The team are approachable and they understand my problem and try their best to solve them as soon as they can especially Mae & Patrick.

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